Really helpful customer service By mistake, I added a wrong address far away from where I live and the next day when I called to make changes, the person from customer support was super helpful an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Products are good and happy to find so many things in one place. I had to go a little far from my place to get the delivery, It would be great if you could perhaps send it through Postnord instead of... See more
in the begining i was not believing the had "adobo" nd it could be sended to Denmark! but yes!it is true! amazing product, on time, and no delate with the delivery! gracias!!!!!
Good selection, fast delivery, resonable prices! Turkish style coffee is not very easy to find, luckily Etnomat had it and also Bosnian coffee - same style, try it!
Company details
Written by the company
Upptäck världens smaker med Etnomat.se – din destination för autentiska och spännande matvaror från världens alla hörn! Vi erbjuder ett noggrant utvalt sortiment av internationella delikatesser, exotiska kryddor, traditionella recept och unika ingredienser från bland annat Asien, Balkan, Japan, India, Latinamerika, Polen, Iran, Mellanöstern, Turkiet, Grekland och övriga Europa. Vår passion är att göra det enkelt för dig att utforska nya matkulturer direkt från ditt eget kök. Handla bekvämt online och låt oss inspirera dig till att skapa genuina, smakrika måltider med en internationell twist. Oavsett om du är ute efter vardagsfavoriter eller exklusiva specialiteter, hittar du alltid något spännande hos oss. Med snabb leverans och hög kvalitet gör vi din smakresa både smidig och njutbar. Upptäck nya recept, återuppliva minnen från resor eller överraska familj och vänner med smaker från hela världen. Ge din matlagning ny inspiration och upptäck världen en tugga i taget med Etnomat.se – där matglädje möter kulturell nyfikenhet!
Contact info
Ollebovägen 14, 218 45, Vintrie, Sweden
- 0708625487
- support@etnomat.se
- etnomat.se
4.6
Excellent
1K reviews
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good and fast service
January 28, 2026
Don't buy the bitter stiff molokhia
A real waste of time, energy, and money. The molokhia was bitter and had zero mucilage - defeats the purpose of using it. Thankfully found a frozen alternative at another store that was as good as it gets.
The two stars here are for the good shipping time, not exceptional. Just ok.
September 19, 2025
Unprompted review
Good selection, smooth delivery experience
Generally I find their selection to be a little bit limited, but I really enjoyed the Ukrainian collection. Everything was packed really well and delivery experience was very smooth.
August 24, 2025
Unprompted review
Fast delivery
and got what i ordered. The store is reliable and you can trust it
August 19, 2025
Unprompted review
Ordered is pending since 23rd July…
We have ordered on 23rd July and still waiting it to be delivered. The order is still in consignment created status. Very disappointed with the service. We hope the improve their standard.
July 23, 2025
Unprompted review
I got exactly what I ordered and it…
I got exactly what I ordered and it came just in time loved it I am definitely ordering again. That’s for sure:)
August 2, 2025
Unprompted review
in the begining i was not believing the…
in the begining i was not believing the had "adobo" nd it could be sended to Denmark! but yes!it is true! amazing product, on time, and no delate with the delivery!
gracias!!!!!
May 9, 2025
Unprompted review
Really quick shipping and good prices.
Really quick shipping and good prices. Will definitely buy here again!
April 5, 2025
Unprompted review
Really helpful customer service
Really helpful customer service
By mistake, I added a wrong address far away from where I live and the next day when I called to make changes, the person from customer support was super helpful and changed it without a problem.
Other than that super fast delivery and good food!
February 8, 2025
Unprompted review
Good selection
Good selection, fast delivery, resonable prices! Turkish style coffee is not very easy to find, luckily Etnomat had it and also Bosnian coffee - same style, try it!
January 27, 2025
Unprompted review
I bought walnuts in syrup
I bought walnuts in syrup. Delivery was fast and good quality. I wish they have more products from the range Ararat.
Thank you!
November 8, 2024
Unprompted review
Good quality products and quick delivery
Good quality products and quick delivery
October 14, 2024
Unprompted review
They choose wrong DHL agent
They choose wrong DHL agent, which was closed for summer vacation most of the time and couldn't pick up the package, and they refused to refund it.
Never again!
update: after contacting the seller and explaining that both the Swedish and european regulations, gives by tha law the right of withdrawal for 14 days for every online purshace, they still rejected to issue the refund.
Esclation have been made with Visa. I was informed that the payment was paused. and now waiting for the refund.
Also the order costs 370
70 was shipping and the seller claims that rejecting the order costs 300. The numbers doesn't add on!
August 7, 2024
Unprompted review
Reply from Etnomat - VeZe Trade AB
Dear Adam,
We apologize for your recent experience with your order. We shipped your order the day after it was placed, to the nearest service point via DHL as requested. When a package is not picked up by the recipient, DHL returns it to us and charges us for the cost.
According to our purchase terms and conditions, when a package is returned, we charge the customer 300 SEK to cover these costs.
We understand this is frustrating and we appreciate your understanding. We recommend that you contact DHL directly to file a complaint about the service point being closed, as this situation was beyond our control.
OMG!
OMG!! The delivery was on point and it was fast got my stuff in time a big thank you and well deserved 5STAR❤️❤️
June 27, 2024
Unprompted review
Very efficient and quick delivery
Very efficient and quick delivery. User-friendly website.
June 17, 2024
Unprompted review
Trustable and good quality.
February 22, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.