So easy to set up this travel sim, we chose the 30 day plans with unlimited calls as we were travelling through several states here in the USA. The sims worked as soon as we landed from the UK which w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I,ve purchased the Antalya Turkey TraveleSim from ETravel.com second time. On both occasions the esim coverage and reception were very good. I got 10GB esim because I was there for one week a... See more
Company replied
For the second time I’m user from etravelsim: travelling in Turkey. It’s very easy to buy online& Install with QR Code; less dann 3 minutes. After landing I need to drive quickly -with navigator... See more
Company replied
It's great that you can choose a product providing internet access in both Canada and USA. It's esas to install. Remember, when the phone asks for a PIN code, press 0000. eTravel SIM is a lot cheaper... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
- Travel Aggregator
Written by the company
ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
Contact info
1 Tampines North Drive 1, #06-08, T-Space, 528559, Singapore, Singapore
- + 6592361258
- support@etravelsim.com
- etravelsim.com
4.0
Great
761 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
bought thailand esim
bought thailand esim, great connectivity, this is my 5th time buying, overall satisfied.
November 14, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi, Thank you for your positive feedback. We are pleased to hear that our eSIM met your expectations and functioned effectively during your travels.
Thank you,
Team eTravelSIM
I am far from a technical person and …
I am far from a technical person and had never previously purchased an eSIM. I purchased this for a 2 week holiday in Sri Lanka. It was easy and quick to set up. I had no problems and the connection was great throughout the entire time I was away. Would highly recommend this
January 24, 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Sharon J, Thank you for taking the time to share your experience with us. We truly appreciate your feedback and look forward to serving your connectivity needs again in the future.
Your recommendation is highly appreciated.
Thank you,
Team eTravelSIM
Didn't work
Didn't work - stuck at airport in NZ without ability to contact Etravelsim to sort it out. Had to buy another Esim from airport provider and use that instead.
Note as per their reply to connect with me to find a resolution. They did contact me once by email to ask more about the review. I replied a week ago and no reply at all since, or any attempt to resolve.
January 3, 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Murray Broadbent, Apologies for the inconvenience cause to you. We are looking into the complaint you reported and will connect with you for the resolution.
Thank you,
Team eTravelSIM
One company that Never disappoints
One company that Never disappoints, bought an unlimited data sim for Europe and for a change it was truly unlimited,
Amazing job guys
January 10, 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Mr Dugal, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our eSIM satisfactory and you were able to use the service without any issues.
We truly appreciate your feedback and look forward to serving your connectivity needs again in the future.
Thank you,
Team eTravelSIM
Service
The customer service was great, the service provided was very amazing, it made life much easier. Thanks a lot team.
January 11, 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi FAB, We are delighted to receive your positive feedback regarding your recent experience with our team. It gives us immense pleasure to learn that our team was quick to respond and effectively helped you.
Thank you,
Team eTravelSIM
Great as always, with amazing customer service
Not for the first time, I messed things up. I quickly got to chat with them, and they sorted it out without fuss.
January 8, 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Hugh Glaser, Thank you for posting the review for our services. We are pleased to hear that our team helped you promptly to fix the problem you reported.
Thank you
Team eTravelSIM
I’m very satisfied with the Latin…
I’m very satisfied with the Latin America eSIM — especially in Argentina and Uruguay, where it uses the Claro network. Coverage wasn’t as good in Brazil (TIMBrasil), but that may have been because we were visiting the Iguazú Falls and it’s basically jungle there.
January 7, 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Branimir,
Thank you for sharing such detailed feedback about your experience with our Latin America eSIM. We’re glad to hear that the connectivity worked well for you in Argentina and Uruguay, especially on the Claro network.
We also appreciate your understanding regarding coverage in Brazil, particularly around Iguazú Falls, where network availability can be naturally limited due to the terrain. Your insights are very valuable and help set realistic expectations for other travelers visiting remote areas.
Thank you for choosing ETravelSIM. We’re happy to have supported your journey and look forward to keeping you connected on your future travels.
Tech support was so good
Tech support was so good, connection speed was also very great, my family enjoyed the trip to UK, with unlimited data we didnt faced any issue. all thanks to etravelsim.
December 24, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Winfried,
Thank you for sharing your wonderful feedback. We’re delighted to hear that our technical support and connection speed met your expectations and that the unlimited data helped make your family trip to the UK smooth and worry-free.
It’s great to know that you didn’t face any issues during your travels. We truly appreciate your trust in ETravelSIM and look forward to supporting your future journeys as well.
Recently purchased Europe esim on my…
Recently purchased Europe esim on my trip, connection was good, speed was good enough to handle office work and personal work. recommended
December 10, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Matthew,
Thank you for sharing your feedback and for choosing ETravelSIM for your Europe trip. We’re pleased to hear that the connection and speed met your expectations and supported both your office and personal work during your travels.
Your recommendation means a lot to us, and we’re glad we could be a reliable part of your journey. We look forward to supporting your connectivity needs on many more trips ahead.
Simplicity of use
Simplicity of use. Works well seamlessly. I have used them may occasions. One time I had an issue but they response on whats up was quick the person on the other end addressed it in minutes.
All my family and business associates use them.
January 5, 2026
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Shoo,
Thank you for taking the time to share your experience with ETravelSIM. We’re glad to hear that you find our service simple to use and seamless, even across multiple occasions.
It’s especially reassuring to know that our support team was able to assist you promptly via WhatsApp and resolve the issue quickly. Providing reliable connectivity along with responsive customer support is something we take great pride in.
We truly appreciate your trust and your recommendation to your family and business associates. We look forward to continuing to support your travels in the future.
FAKE, SCAM, FRAUD, what do YOU like?
--------
For german see below.
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FAKE, SCAM, FRAUD, call it whatever you like.
I came from Airhub. Same fraud company but without support.
Etravelsim offers support. Bought 4 eSim's throughout several years, none worked with qr. 3 were set up by support immedeately. The last one took the support 2 days to set up. Download rate was then at 0,5 Mbit 😅. Awesome for an unlimited plan 👍
Solving-suggestions from support might be like:
Order nr
send screenshot
Correct Apn
Reboot device
Wait a minute
Sorry for the inconvenience
What is your location
And that over and over again but it is
JUST BLABLABLA
But no serious help. Nothing worked.
!!! WASTE no MONEY or TIME
Go to a carrier like T-mobile etc.
!!!!
--------
Wie Airhub eine Verarsche! Gleicher Sch... Habe in den letzten 5 Jahren 15 eSims gekauft. Airhub hat keinen Support der hilft. Etravelsim schon. Keine der 4 eSim's von denen funktionierte mit Qr code. 3 konnte der Support sofort (innerhalb von ca 30 Minuten) reparieren. Die letzte ging nach 2 Tagen noch immer nicht. Ging dann mit 0,5 Mbit. Cool bei unlimitiert 👍So viel Zeit hast als Urlauber nicht. Finger weg! Kaufe bei einem Netzbetreiber wie T-mobile oder At&t oder wie sie in dem jeweiligen Land heißen!!
--------
UPDATE:
They refunded me with 18$ instead of purchase price of 23$. It worked in their perspective 😅 FRAUD again.
German:
Rückerstattung 18€ statt 23€ Kaufpreis. Lt. Ihrer Aussage ging sie ja 2 Tage 👍😅 Mensch, spart euch den Scheiß😅
December 26, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Thomas, Apologies for the trouble you experienced. Let us investigate the matter and we assure you that your complaint will be resolved.
Kindly share your order number or registered email id with us.
Thank you
Team eTravelSIM
Use them for travel anywhere
Use them for travel anywhere, easy and carefree
December 30, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi, We are glad to hear about your positive experience with our services. Your recommendation and feedback are truly appreciated and mean a great deal to our team.
Thank you once again for taking the time to share your thoughts.
Team eTravelSIM
Reply from ETravelSim - Travel eSIM
Hi, We are pleased to hear about your positive experience with our eSIM services. Your feedback is truly appreciated and mean a great deal to our team.
Thank you once again for taking the time to share your thoughts.
Team eTravelSIM
Big trouble, good ending
The esim that I bougth fece days ago, torta had a problem and stops working. So I chat whit the assistence that in a couple of hours check and fix the problem!
Now everything is working correctly.
Thajs
December 28, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Lavinia Sestito, thank you for posting the review for our services. We are pleased to hear that your complaint was resolved by our team and your eSIM worked on your trip.
Thank you for the 5 star rating to our team.
Team eTravelSIM
Use etravelsim.com for your journers
I used their esims for data only twice. 1 in USA, 1 in Germany. I am also planning to use it in Greece in June.
Here is what I think.
1) their process is very clean. They ask you only what is necessary
2) esim arrives almost instantly with an email
3) esim is installed very quickly and in about 1-2 minutes (at least for iphone)
4) Their prices are really reasonable
5) it works as they promise
THE ONLY ISSUE
I cannot see how much data is left at any moment. They ask you to send an email to customer service. I wish thay had a more practical way but it is not the end of the world.
I recommend it.
December 17, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Yalchin, Thank you for sharing your feedback. We are pleased to hear that your found our eSIM reasonable, easy to use and works smoothly.
The data balance feature is now live on our APP. You can download our APP and check the usage/remaining data by yourself on the APP account.
Thank you for recommendation.
Team eTravelSIM
Fast and easy
It took me about 3 minutes from evaluation of the offers, payment, installation and usage, before I got my chicken tagine and wifi password in Marrakech. I'm sixty year old, not really a tech geek.
December 14, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Drazen, Thank you for taking the time to post a review for our services. We are truly pleased to hear about your experience with our eSIM services.
Thank you
Team eTravelSIM
Very happy with the service
Very happy with the service. Reasonable pricing, good coverage, but most importantly after sale services. Excellent support team. Had an issue with the esim. emailed the support team and got a quick reply. Very impressed.
December 8, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi Hossein Rassam. We are pleased to hear about your positive experience. It gives us pleasure to know that our support team was quick to handle the issue with your eSIM and resolved your complaint effectively.
Your positive feedback is highly appreciated, and we thank you for sharing your experience.
Team eTravelSIM
I downloaded the eSIM in the UK
I downloaded the eSIM in the UK. It triggered automatically on arrival in Delhi and worked perfectly throughout my holiday in Chennai.
December 4, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Mr Bedford, Thank you for sharing your review. We are very glad to hear that the setup was hassle-free and that the eSIM worked perfectly throughout your trip.
Thank you,
Team eTravelSIM
Support lacking
I read the reviews for this company here and elsewhere, I bought two eSims for my wife and myself.
Now I am in Prague with two weeks left on our trip and our eSim doesn't work. I've been trying to contact the company with no success not sure what to do next
cheers
Doug
ps
I've just read another review and reply from eTravelSim which says that
"In case of any problem arises, we have 24*7 customer care team to assist our valued customers.
We appreciate your feedback and looking forward to serve you better on your future trip.
Regards,
Team ETravelSim"
OK, where is this 24*7 service you talk about? how do I contact this "customer care team"??
December 7, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Hi, Apologies for the trouble you experienced. There was a complaint reported by you and our team attended it to. Your both eSIM worked as we received the confirmation on your email from you.
Thank you
Team eTravelSIM
It always worked
It always worked. At any place. More convenient than a physical card.
November 11, 2025
Unprompted review
Reply from ETravelSim - Travel eSIM
Dear Berthold and Annette, Thank you for sharing your positive review regarding your experience with our eSIM. We are very glad to hear that the setup was hassle-free and that the eSIM provided you with a convenient experience.
Thank you,
Team eTravelSIM
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