The first order went missing with the couriers. EU Photo.gifts replaced the order without hesitation. It was for a birthday gift and the Birthday girl was over the moon delighted with her portrait gif... See more
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Great prints. I ordered 3 tile prints, unfortunately one of them was off centre but I contacted them and was able to get a reprint sorted straight away (free of charge). Very good customer service.
First time placed an order. Never again will I use this website for my photo needs. I placed an order 9th of December for a gift for a friend. It is the 22 and the tracking still has no update where i... See more
Photo.gifts site was so easy to navigate and order. Received my order very promptly, Quality was excellent. Highly recommended.
Company details
Written by the company
At EU.photo.gifts, you can create personalised gifts that truly stand out. Whether you're looking for vibrant canvas prints or sleek acrylic prints, we offer unique options to showcase your memories. For a cosy touch, design a photo blanket or a personalised cushion, perfect for adding warmth to any space. You can also create custom mugs to make everyday moments even more special. Whatever the occasion, our personalised gifts are sure to leave a lasting impression.
Contact info
Hohenzollernring 25, 50672, Cologne, Germany
- +44 203 4992786
- info@photo.gifts
- eu.photo.gifts
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The delivery was the worst I ever saw
The delivery was the worst I ever saw. The picture was just laying in our front yard in the mud and laid there for 24 hours in the pouring rain. Worst service of delivery I ever encountered.
Great service really loved the cushion
premium cushion
Ordered a premium cushion as a Christmas gift. Left myself short on time for delivery so didn't have it on time. My fault but the quality was so good when I received it and I was so delighted with it that it didn't matter. Would definitely order again
Beautiful quality abs excellent image…
Beautiful quality abs excellent image transfer
High quality and super fast delivery!
Very quick from selecting a picture and frame to delivery, it was a Christmas gift and I didn’t think it would arrive in time but it did and it made my friend very happy! Can highly recommend anyone who wants their photos in a high quality print.
First time placed an order
First time placed an order. Never again will I use this website for my photo needs. I placed an order 9th of December for a gift for a friend. It is the 22 and the tracking still has no update where it is. I called 2 to get a half bothered answer that it’ll be for sure delivered and sometimes it happens the tracking doesn’t work. Tried to call today and their phone lines were closed at 4pm. Save yourself the stress and use another website where you may actually get support and it get delivered on time.
Very fast delivery
Very fast delivery, a high quality, I will order again
Quality was fantastic and very easy to…
Quality was fantastic and very easy to order. I was kept updated on the progress of the order throughout the whole process.
Ordered 2 canvas prints but only…
Ordered 2 canvas prints but only recieved 1
family jigsaws for Xmas - beautiful products
The jigsaws were selected for the children of a friend and they turned out even better than i had imagined. Highly recommended
Excellent service & superb quality…
Excellent service & superb quality calendars.
The blanket is very nice
The blanket is very nice , it was a great gift
Ordered a photo blanket.
Ordered a photo blanket and received confirmation very quickly to say it was in transit. It looks well and photos printed great.
The package was not protected to the…
The package was not protected to the rain, a simple sleeve would have been a great help. The photo book is damaged.
App was easy to use to order product…
App was easy to use to order product and came out better than I expected.
All was as expected.
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