I have the black t.brush. I understood the white would work as it's the only colour available. It does not charge the t.brush.edit. spotlight got in contact with me, exemplary service, my issue has been fully resolved. Thank you Spotlight team.
Reply from Spotlight Oral Care EU
We're very sorry to hear about your experience Cathy and apologise for the inconvenience caused.
This is certainly not what we want for our customers, and we understand how frustrating it must be when your toothbrush is unable to charge as expected. A member of our customer care team will be reaching out to you shortly to gather some additional information and help resolve this issue as quickly as possible.
Thank you for bringing this to our attention, and we appreciate your patience while we work to make things right.
