EUclaim B.V. Reviews 

Took a while but got the result I wanted.

Fees were quite high, might consider other options next time.

Takes very long, but they deliver results if your case is strong you get what you want. There's no upfront costs, and you get the results you want.

The EUclaim team did a good job at providing my refund back for a horrible flight delay experience we had with Lufthansa. However, it took 4 years to get the refund back. Nonetheless, I didn’t have to do much except send all the flight paperwork details mailed to them, and they did the rest. It was indeed a pleasant surprise to see the refund come back smoothly to my account.

EU claim took care of everything to make sure I get compensation for a cancelled flight by the airline. They made it very simple to give the information necessary, and handled the case until I got the money in my bank account.

I had almost given up the hope of getting my claim amount back but EUclaim team worked consistently in a systematic manner and helped me get my claim amount.

Euclaim is a professional company, with qualified people that help you handling the matter with the flight company. Their website is clear and instructions are given in a simple and straightforward manner. However, the fees charged are abusive. For my case, Euclaim basically charged half of what I had right to receive from the flight company - they charge a fee of 29% + 33 euros for "administrative costs"(?). I would recommend you first to handle the issue directly with the flight company and make use of EUclaim as a very last resort.

Very efficient and simple. I was aware of the hefty commission (`30%) but nor of the 30 euros admin fee. That piles up a bit...

CHARGING MORE THAN THE AIRLINE COMPENSATION. Here’s why you should avoid them at all costs:

Hidden Charge Conditions: I initially submitted a claim with the airline and waited a long time without any resolution. Then, I turned to EUClaim and waited even longer. Finally, the airline compensated me directly, but years after that, EUClaim pursued me for their legal fees, which were outrageously more than the compensation itself! What's the point of this service if they end up costing more than the compensation received?

This exact scenario is written somewhere deep in their T&C, but I don't think they should put the responsibility on the traveler to do all the admin and also cancel the claim process with the airline. If the airline responds first then that means EUClaim has not done its job. Not to mention they can check themselves if the settlement with the airline is complete.

As a frequent traveler, I am appalled by this experience and will never use EUClaim again. I urge everyone to stay far away from this company. Save your time, money, and sanity—avoid EUClaim at all costs!

Although I was payed the EU261 claim 20 months after the flights, I would NOT recommend EUclaim.
EUclaim answered emails quickly, but never give any information except "our legal team are looking at the claim".
Please find another company that works for the customers

I adore laws in EU. You can freely get a legal compensation for your flight which was cancelled just because you have such a right.

It's a tough process if you wanna act alone, you know, independently. But it gets way easier when you mess with these guys who are experts at helping folks out in such situations.
I also got a situation when my flight was cancelled and the airlines didn't want to pay me back even though I had such a right. These guys rescued me and gave my compensation back.

Very very quick service. Keep you updated every step of the way. Received my money in no time. They take a bit of a cut but it's worth the lack of effort you have to put in yourself.

I bought a flight ticket in 2022, they kept on fighting for my rights and eventually i got my money in 2024! Didn’t know it was gonna happen.

It was very professional, very understanding for the discomfort lived by the passengers in critical situations.
My little family experienced a catastrophic moment in AMS and the procedures taken by EUclaim were very comforting and relieving, I sincerely thank you.

Easy to upload documents to the EUclaim site. Communication with us was quick and precise. We were kept up to date on the status on a regular basis. The only difficulty we had was that the funds could not be transferred to our bank in Canada. This could have been due to a problem with our bank. We found a way around it by using the European bank account of a relative.

EUclaim fought on my behalf for my reimbursement. It took over a year to get reimbursed but they did it. I was an uncertain if their service was to good to be true but I just received over $400 and I am very grateful. Thank you EUclaim

The process was clear and fast. They kept me updated with everything behind the scenes

They keep the promises they make. I strongly advise that they improve the communication channel. Clear and concise and on time.

Very happy with their service! We got our claim! The Only thing that disappointed us was the incredibly high service fee…. It Costs almost half of what we initially should have got… but besides that happy we got some money back

Direct, fast and clear communication. And claim was refunded without delays. Trustworthy. Highly recommended.