EUclaim B.V. Reviews 

15,711
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

EUclaim was declared bankrupt on Monday 24 August 2026. So don't expect to have your claims processed anytime soon... After 15 months waiting for our claim to be processed that's all wasted time and e... See more

Rated 5 out of 5 stars

Euclaim handles everything and got us back after egypt airlines just ignored us. It took them two years but we did get back what was owed less EU claim fees. Ther sent regular status updates ove the 2... See more

Company replied

Rated 5 out of 5 stars

It took a while (2 years) but we finally received a compensation from the airline because of a delay in our flight. During those 2 years EUclaim informed us each time there was a development in the cl... See more

Company replied

Rated 5 out of 5 stars

Tap firstly denied our claim, making up a story about air traffic control problems that did not exist, then ignored us. EU claim took the claim all the way through to legal action. Only then did TAP s... See more

Company replied

Company details

  1. Legal Services

About EUclaim B.V.

Written by the company

  • De meeste ervaring op het gebied van passagiersrechten
  • Ontzorgt je volledig
  • Altijd op de hoogte via je eigen online dossier
  • Sterke juridische afdeling
  • Op werkdagen bereikbaar via telefoon, live-chat en e-mail
  • Je krijgt waar je recht op hebt!

EUclaim helpt gedupeerde vliegtuigpassagiers op basis van no cure, no pay.

EUclaim helpt passagiers bij:

EUclaim | It's all about passengers

Written by the company

No cure, no pay

Met onze service loop je geen enkel risico.

Is jouw claim succesvol afgehandeld door ons? Alleen dan worden onze fee en dossierkosten ingehouden op het compensatiebedrag dat je ontvangt.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(15,711)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Literally after a brief couple of email…

Literally after a brief couple of email exchanges took the case on against the airline and got the compensation I was entitled to. Easy as that 👌

September 28, 2023
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Reply from EUclaim B.V.

Hi Alex, thank you for your review. I am glad we were able to help you with your claim. Enjoy your compensation!~Gwendolyn

Rated 5 out of 5 stars

They handled the all aspects of the…

They handled the all aspects of the claim professionally and I received the transfer quicker than expected

October 25, 2023
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Reply from EUclaim B.V.

Thank you M Sjöberg for your positive review. I am happy that we were able to help you!~Gwendolyn

Rated 5 out of 5 stars

Excellent service

Clear questions, great customer service. Quick answers. Excellent

October 19, 2023
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Reply from EUclaim B.V.

Thank you for this review Mar. I am glad for you that you received your compensation! I hope you enjoy it! ~Gwendolyn

Rated 5 out of 5 stars

I had a fantastic experience with EU…

I had a fantastic experience with EU claim for flight delay compensation. Their communication is crystal clear, keeping me informed at every step. No hidden fees, just straightforward, honest service. They made the compensation process a breeze.

October 19, 2023
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Reply from EUclaim B.V.

Hi Dennis, thanks for your nice words! Enjoy the compensation! ~ Anne

Rated 4 out of 5 stars

Trustworthy company

I’m pleasantly satisfied with EU claim. They kept me updated all the time and made the process very easy. Even though it takes a long time, they have done a great job and managed to help me with my claim.

October 16, 2023
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Reply from EUclaim B.V.

Thank you for your reply Vania. I am happy your claim is succesful. Enjoy the compensation!~Gwendolyn

Rated 5 out of 5 stars

Fantastic support with "live" updates…

Fantastic support with "live" updates on the claim. I was continously in the loop of the status of the claim

September 26, 2023
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Reply from EUclaim B.V.

Hi Donna, thank you for your review. Enjoy your compensation!~Gwendolyn

Rated 5 out of 5 stars

Great service and it works!

I wasn't sure what would come of this but they did a great job and recovered funds for us from our trip. They were very communicative and answered all of my questions quite promptly.

October 5, 2023
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Reply from EUclaim B.V.

Hi Morgan, thank you for this review. Glad that we could help you. Enjoy your compensation!~Gwendolyn

Rated 5 out of 5 stars

10/10 experience

Extremely helpful, polite and prompt team. Everything was clear throughout the process, and they managed to get our money back when we were not even hoping for it anymore.

October 5, 2023
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Reply from EUclaim B.V.

Thank you for your review Silvia. I am glad that you are happy with our service. Enjoy your compensation!~Gwendolyn

Rated 3 out of 5 stars

Hidden charges

I didn't mind paying a significant percentage fee for my successful claim but then the company added an additional handling charge for each claimant (for doing what they they earned their fee for) which reduced our pay-out to not much more than 50%. EU Claim is not up-front about its charging so gets only 3 stars. The process itself was worth 5 stars.

August 22, 2023
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Reply from EUclaim B.V.

Thank you for your review Richard. You can find our fee on our website. At the start of the claim we also mention our terms and conditions. Enjoy your compensation.!~Gwendolyn

Rated 4 out of 5 stars

Thank you guys for you work.

Thank you guys for you work.
Well done
Cheers

November 18, 2022
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Reply from EUclaim B.V.

Thank you for your positive review Joel. I am glad for you that your claim successful. Enjoy your compensation! ~Gwendolyn

Rated 3 out of 5 stars

Overall they were able to claim…

Overall they were able to claim thebrefund. The amount was 250 euros total however I only received 144 euros. Rest were admin fees from EU claim. Pretty steep admin fees.

September 11, 2023
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Reply from EUclaim B.V.

Hi Surajeet. Thank you for your review. Because it is not possible for us to determine in advance which claim will be honored without legal proceedings, we apply a fixed percentage and amount for administration for each successful claim. This way no passenger is at risk. I hope you have fun with the compensation! ~ Gwendolyn

Rated 5 out of 5 stars

Worth the wait

It took a while, but me and my co-traveller could get a compensation of our cancelled flight, during Covid 2020. It took 3 years, with every month or so an update of the case.

Eventually my case won and got a good amount of compensation. Excellent!

September 17, 2023
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Reply from EUclaim B.V.

Hi Gary, thanks for your positive review. Enjoy the compensation! ~ Anne

Rated 5 out of 5 stars

Top service !!!

September 17, 2023
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Reply from EUclaim B.V.

Hoi D.Bunic, bedankt voor jouw positieve review! Ik wens je veel plezier met de vergoeding. ~ Anne

Rated 1 out of 5 stars

They are very efficient but the price…

They are very efficient but the price is the closest thing to a steal I know. the amount from my claim was for an amount of 250 Euros, and they charged me 144€.This is clearly an abuse. Next time I will look for another service or do it on my own. I did it with them because they recommended it to me at the airport but I imagine there are other ways to manage it

August 9, 2023
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Reply from EUclaim B.V.

Hi Javier, when you receive your compensation; you will receive 71% excl. VAT of the claim amount, minus a €33 administration fee per passenger. If we are unsuccessful, you won’t have to pay us anything. Of course you are free to try it with the airline first. ~ Anne

Rated 5 out of 5 stars

our experience

we are very pleased

September 13, 2023
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Reply from EUclaim B.V.

Hi Remesh, thank you for your positive review. Enjoy the compensation! ~Gwendolyn

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