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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with receiving payments, with some waiting months for their cashouts or experiencing difficulties in receiving them. People frequently mentioned that customer service was unresponsive, ignoring emails and requests for updates regarding their payments or other concerns. Reviewers also expressed frustration with the app's functionality, particularly with surveys that would kick them out midway through or not pay out despite completion, leading to a significant waste of time. However, some customers also noted positive experiences, finding the app easy to use and appreciating the quick cash-out process for smaller amounts, with payments sometimes arriving within minutes. A few other people also felt that the survey section was good compared to similar apps, and the offer section provided higher payouts.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting that they were not paid after... See more

Application

Reviewers mention ambiguous feedback about the app, with many expressing significant dissatisfaction, calling... See more

User experience

Users describe ambiguous interactions with user experience, with some reviewers expressing significant... See more

Response time

Customers had negative experiences with response times, frequently reporting a lack of replies from customer... See more

Customer service

People report negative experiences with customer service, often citing unresponsiveness and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Shame that I didn’t checked out on here before starting that crap, but thanks for the reviews and just started, well, I wasn’t doing nothing and wander to see what kind of stuff it’s this. Surveys... See more

Rated 2 out of 5 stars

I just received this message that won’t erase from my account I feel threatened I thought this app was legit but now I think it is a setup. This is the message: Survey rejected Your survey from Gr... See more

Rated 2 out of 5 stars

I requested a £13 cashout from my Eureka Surveys account on the 25th and have still not received the payment. I have contacted their support team multiple times, but I have not received any res... See more

Rated 2 out of 5 stars

I was enjoying this site but have found halfway through surveys it kicks you out. Frustratingly 4 times this morning I have completed 4 longer surveys that took over 10 mins each only to be told I di... See more


1.7

Bad

TrustScore 1.5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Scam Scam Scam...

Scam Scam Scam.... Don't waste your time with this app they won't pay out. I spent lots of time and thought the app was really good and easy to use until I tried to cash out. U go through this verification process then lastly they send a code to your provided phone number only the DONT! I contacted their support team and was met with nothing but a "oh well" attitude and a firm stance they did send me the codes. Absolute joke of an app. AVOID AVOID AVOID!!!!!!

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

People are right

Provided id when I signed up and I asked 3 weeks ago for money I've never received and they never reply back either, this is the eureka surveys with the green dollar sign as its logo so hopefully im reviewing the right app.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

This is the #1 survey app I highly recommend

Omg! I think this is the one! I just fooled around with it one day because I wanted some thing different and I'm in love literally! So much more faster than other survey apps! And the daily polls add up that helps! I cashed out in way less time than the others that take me two days to cash out! I highly recommend this right here!!!!

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting

I submitted a request for support to Eureka Support for their app on January 4. I have not yet received a reply, and it is January 15. I have reached out to them twice to alert them, but it hasn't helped.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers! I do not trust Eureka Surveys - ID before cash out NO ID = NO PAYOUT

I do not trust Eureka Surveys. After spending time completing surveys, I was surprised to find out that they require a photo ID just to cash out. This was never clearly explained upfront. I’m not comfortable sharing sensitive personal information like my ID with a survey app, especially when there’s no strong transparency about how that data is stored or used. Because of this requirement, I won’t be cashing out and would not recommend this app to others. I had to let go of 7 dollars since my privacy is with more

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

They payed me out

I am pretty confused because everyone here rating them bad as scammers.. they payed me out 9.99£ in 2hours on a virtual bank card!!

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

The amount of time I spend on surveys…

The amount of time I spend on surveys only to say something went wrong or redirect and there is no pay for my time. The surveys are very redundant and very low pay. Surveys will advertise for a timeframe and actually give another timeframe when you have started. Would not recommend wasting your time here.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Thought this one was going to be different....

Seemed really genuine at first - small payments for quick surveys which is fair - didn't take long to achieve the minimum cash out of £4 - but how to cash out when all attempts at submitting I'd are doomed to failure! Why they even need photo id is beyond me but after about 10 attempts I contacted customer service who at first seemed responsive then said the issue was nothing they could help with. Another dead donkey!

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Maybe a scam

Fair enough. It pays out in the surveys. Yes, I don't know if it pays into your PayPal or not because I haven't made enough yet. But every game I've done on this site so far not one of them has paid me even though I've completed each step. Not very happy cuz I could have played these games on other apps and been paid for it instead of do it on this one and they don't even pay me even a penny. Not fair

January 6, 2026
Unprompted review
Rated 2 out of 5 stars

£13.96 Cashout Requested on 25th – No Response from Supportrt

I requested a £13 cashout from my Eureka Surveys account on the 25th and have still not received the payment.

I have contacted their support team multiple times, but I have not received any response or update regarding this payment. I have double-checked my PayPal details, and everything is correct.

The lack of communication is very disappointing. I expect a clear explanation and prompt payment. Waiting weeks for a small cashout is unacceptable.

I hope Eureka resolves this quickly, but this experience has been frustrating and shows poor support practices.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Beware, scammers.

I was paid for my first two PayPal cashouts, which shows payouts can work. However, my most recent cashouts (£4.02 and £7.59) were confirmed and promised within 1–2 days and never received.

I emailed support more than 15 times and was repeatedly told I would receive a response within 24 hours. No resolution was provided, and communication effectively stopped.

Withholding confirmed earnings while ignoring repeated contact is unacceptable. Based on this experience, I would not recommend this platform.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Unresponsive customer support and no payment

Customer support is unresponsive, they won't respond to you if you mail them for delayed payment! They claim payment is 1-2 business days, but they will not pay. BEEN WAITING FOR MY PAYMENT FOR OVER 2 WEEKS now. No response or payment whatsoever. AVOID THEM!

December 23, 2025
Unprompted review
Rated 4 out of 5 stars

Positive experience with App.

The app format itself is user friendly. Everything is easy to find.
Surveys are plentiful, Unfortunately many appear to be "closed" when attempted. Actual disqualifications can be frequent but no more so than other apps of this type. In fairness disqualifications often come with a token couple of pence reward, which is a gesture not offered by many a survey site.
I have only cashed out once, today. All went fine and payment arrived immediately. I was initially concerned with providing driving license photo ID but in the end, for whatever reason, the payment went through without it. Maybe through phone number verification but I don't know so can't accurately comment on this aspect.
The app has other strings to it's bow in the form of games, quick polls, videos etc, so it's an engaging and interesting app.
I haven't used support, so can't comment on the service.
In conclusion, I got some enjoyment from using the app, and received immediate fuss free PayPal payment so a positive experience was had.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Trash

Trash, I see why they have a 1.8 star rating. 4 days and I've yet to receive my cash out not have I received an email back from support. Which I had to Google to find, they don't even have a way to contact them via their website. Scam, stay away.

December 31, 2025
Unprompted review
Rated 2 out of 5 stars

customer service is not very good

customer service is not very good. I’ve had ongoing trouble getting credit for the offers I download and complete. Even when I follow the instructions exactly, I often don’t receive any credit for the time and effort I put in

December 26, 2025
Unprompted review

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