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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with receiving payments, with some waiting months for their cashouts or experiencing difficulties in receiving them. People frequently mentioned that customer service was unresponsive, ignoring emails and requests for updates regarding their payments or other concerns. Reviewers also expressed frustration with the app's functionality, particularly with surveys that would kick them out midway through or not pay out despite completion, leading to a significant waste of time. However, some customers also noted positive experiences, finding the app easy to use and appreciating the quick cash-out process for smaller amounts, with payments sometimes arriving within minutes. A few other people also felt that the survey section was good compared to similar apps, and the offer section provided higher payouts.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting that they were not paid after... See more

Application

Reviewers mention ambiguous feedback about the app, with many expressing significant dissatisfaction, calling... See more

User experience

Users describe ambiguous interactions with user experience, with some reviewers expressing significant... See more

Response time

Customers had negative experiences with response times, frequently reporting a lack of replies from customer... See more

Customer service

People report negative experiences with customer service, often citing unresponsiveness and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Shame that I didn’t checked out on here before starting that crap, but thanks for the reviews and just started, well, I wasn’t doing nothing and wander to see what kind of stuff it’s this. Surveys... See more

Rated 2 out of 5 stars

I just received this message that won’t erase from my account I feel threatened I thought this app was legit but now I think it is a setup. This is the message: Survey rejected Your survey from Gr... See more

Rated 2 out of 5 stars

I requested a £13 cashout from my Eureka Surveys account on the 25th and have still not received the payment. I have contacted their support team multiple times, but I have not received any res... See more

Rated 2 out of 5 stars

I was enjoying this site but have found halfway through surveys it kicks you out. Frustratingly 4 times this morning I have completed 4 longer surveys that took over 10 mins each only to be told I di... See more


1.7

Bad

TrustScore 1.5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Cashout issues

My first cashout was excellent with no issues at all, the second one I'm still waiting to be able to redeem my Amazon Gift Card since the 31st October 2025.

I emailed support and still haven't received a reply.

October 31, 2025
Unprompted review
Rated 4 out of 5 stars

They have different achievements which…

They have different achievements which pay out and I’ve cashed out 9 times now. Survey's can be annoying and throw you out after doing half of them. Same for survey spin same company. But, the extra cash I’ve made on these apps have helped add extra to savings.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fab survey site

I cant understand why there is so many negative reviews i think this is one of the best survey sites ive ever used and ive used a lot! Ive made £45 in 8 wk , very easy and quick to cash out . Some of the surveys say 8 mins but when you click on it it says 20 mins that is the only negative i have about it... i think its FAB 😊😊😊

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been using This app since March…

I’ve been using This app since March 2025, it’s really SLOW i made more money on a different survey app i made in 2 months on eureka ALSO NOW I HAVEN’T BEEN RECEIVING MY CASH-OUTS. First time this happened was in june and i have still yet to receive my money, NOW today i did a bank transfer and it never even ask my my info like it usually would. SURVEY SPIN IS JUST THE SAME DELETED THESE APP. I just download eureka to redeem it self and i just wasted all my time AGAIN for the same results. I just want my money yo. ts weird

October 26, 2025
Unprompted review
Rated 4 out of 5 stars

A month in and so far so good..

I've been using Eureka for a month and have experienced the following so far.
Pros: fast PayPal payouts (within minutes)
Quick customer service response with compensation for my complaint
Some interesting and quick surveys
Made just over £50 for about 6 surveys a day.
They sometimes pay a penny or 2 if a survey closes you out.
The achievements are good for topping up your account.

Cons: some surveys state 6 minutes but take 20 minutes!
Some surveys take so much information then close out without paying.
Games take ages to earn from unless you make in app purchases

Overall I'm quite happy with Eureka but will update if there are significant changes.

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Don’t bother with this app. They get you to do surveys for money and they don’t pay you when you cash out.
There is no customer support either.

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Eureka Surveys Suck: Stay AWay!

Eureka Survey is a completely awful survey site. Payment is slow or you do not get it at all. The site is bound to not even work sometimes. There are much better survey sites available.

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

Eureka sucks don’t use it

Eureka sucks don’t use it. You’ll spend a week to for five bucks and then when you go to cash it out you’re gonna have some kind of trouble like your shit isn’t verified when it actually is so Eureka sucks … I suggest get AttaPoll 3.00 and you can cash out as many times as you want

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Zero Stars

The only reason it’s getting 1 star is because this app won’t let me give it zero stars. I’ve been getting notifications saying that “too many of my surveys have been rejected”. I thought surveys were all about gathering data. I tried contacting the company to find out why they’ve been “rejected” after taking them, and never received a response.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Eureka

Eureka, Survey Pop and Survey Spin are all scams. Just because you can get 5 dollars a week doesn’t change that. These companies lie and manipulate your experience so say what you have to to get your cut. You are not obligated to be truthful and owe these companies nothing.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Negative stars

Negative stars

I cashed out 5 days ago and still nothing and support doesn't respond. I'm going to tell everyone and their momma to stay away!!!!! Even if they don't ask

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

untrustworthy asf

untrustworthy. surveys cut out after answering 25+ questions. Newest theme is Survey Closed without compensation. A bunch of baboon low IQ crooks! File complaints with FTC CPB as well! Get these monkeys sued already

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Waste of time for some change .

Shame that I didn’t checked out on here before starting that crap, but thanks for the reviews and just started, well, I wasn’t doing nothing and wander to see what kind of stuff it’s this.
Surveys are so annoying and long to earn an average of 30 pence, games are the usual boring ones and if you would try with the casino, you must deposit at the least 10£ amd by reading those reviews I’m definitely going to close my account immediately.
I earned 2.40$ which are about 2.10£ spent 5 hours and it’s not worth at all, because they want to know about you, I gave my informations but for sure anything comes from these guys will be sent on spam.
Thanks for the others who explained this frustration application.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Not able to cash out

Tried the app not really expecting much at first. As time went on I saw how real it actually was, or I thought it was. I cashed out for first time after only 2 days. However, I haven't been able to cash out again since. I emailed my issue with screenshots and never heard back from anyone.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Eureka flagged me for no reason and won’t pay out properly

I’ve been using Eureka for a while and honestly, at first it seemed like a decent app. But for the past few months my account has been completely messed up. All my surveys and offers are locked, and when I do manage to complete tasks (like Royal Match), I only get paid 1p instead of the proper reward.

I reached out to support and all they told me was that some “third-party survey provider” flagged my account. I get that might explain surveys being blocked, but how does that explain them not paying me the proper rewards for offers I actually finished? That part just doesn’t make sense.

I’ve always used Eureka properly and in good faith, so it feels like I’m being punished for no reason. It’s been months now, and nothing has been fixed or escalated. I’ve put in time and effort, and to only get 1p back for completing legit tasks feels really unfair.

If Eureka can’t control their providers or sort out these issues, then people are just wasting their time. Right now, I wouldn’t recommend this app to anyone until they start treating users more fairly and paying out rewards properly.

September 1, 2025
Unprompted review

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