Fantastic customer service - Olivia was a huge help when the base of our Joolz buggy broke, we bought it 4yrs ago and despite that she followed up with the company, kept me updated and was very helpfu... See more
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Horrendous service from this company, bought a pram for my daughter June st 2024 paid 1500 euro in full, was promised delivery 10-12 week. Despite repeated phone calls no updates on delivery. Grandchi... See more
We bought some items at Eurobaby Long Mile Road recently and Sophie went above and beyond to source us extra parts that we needed for our Joolz pram. She was so helpful - we really appreciated the exc... See more
We had an exceptional experience with Eurobaby Swords Shop. We travelled up from Rosscommon as we had an appointment close by. We were particularly impressed by the range of prams and carseats and all... See more
Company details
Written by the company
Eurobaby is Irelands leading baby nursery shop. We specialise in travel systems, car seats, cribs, strollers and more. As mothers and fathers ourselves we know how overwhelming it can be when preparing for your new baby. Our aim is to make this as easy as possible for you, as it is the most exciting time! We stock some of the top brands such as iCandy, Uppababy, Cosatto, Maxi Cosi and Cybex. - Finance options available - One 4 All cards accepted - Order before 3pm for same day dispatch - 100% Irish owned.
Contact info
Finches Park, Longmile Road, Dublin 12, D12 YNY5, Dublin, Ireland
- +353 1 426 3610
- webstore@eurobaby.com
- eurobaby.com
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Been waiting delivery for two weeks
Been waiting delivery for two weeks. Customer service does not reply. Recommend to avoid.
April 23, 2023
Reply from Eurobaby.com
Hi Taneli,
I can see that your order was shipped the next day from ourselves, The delay is from the European DPD shipping office. I've contacted them and it should be with you by Monday or Tuesday next week.
Unfortunately i can see we have had no correspondence from yourself.
In the meantime if you feel there is anything more we can do for you please contact us directly by email at webstore@eurobaby.com
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Denisa,
Thank you for taking the time to leave a review, We really appreciate customer feedback. 5 stars! that makes our day :)
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Good quality
April 26, 2023
Reply from Eurobaby.com
Hi Maria,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Enya,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Very quick delivery!
Very quick delivery!! Very happy with the blankets we ordered for our pram and next to me. They fit like a glove and wash well! We had almost forgotten we needed blankets for these so very grateful for the prompt delivery.
April 23, 2023
Reply from Eurobaby.com
Hi Olivia,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Tommy,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Caroline,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Order was delivered on time,correct…
Order was delivered on time,correct location and excellent value.
April 16, 2023
Reply from Eurobaby.com
Hi Bernadette,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Juliette,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the Fast Delivery and experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Amazing customer service
Ordered a baby item not realising the lead time was 3 to 4 weeks when I was due in 2. Olivia couldn’t have been more helpful and made sure it was arranged I had it on time.
April 14, 2023
Unprompted review
Reply from Eurobaby.com
Hi Mary,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us. I'll make sure to pass your kind words onto Olivia she'll be delighted to hear.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Great service
April 11, 2023
Reply from Eurobaby.com
Hi Kira,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us. All the best with the new pram :)
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Great experience
Great experience, super quick to reply on any questions and helped me to register my guarantee. Delighted with our gorgeous pram!
April 6, 2023
Reply from Eurobaby.com
Hi Sophie,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us. All the best with the new pram :)
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Collecting in store
The customer service was very good. The fire guard was ready for collection in record time. A good service all round
April 4, 2023
Reply from Eurobaby.com
Hi Maureen,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Great customer service
Ordered stroller online. One of the parts was broken and I called straight away. A few days later DPD delivered a new stroller and took back the defective one. Super customer service.
April 4, 2023
Reply from Eurobaby.com
Hi Sarah,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Eva,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Very fast service and baby rocker was…
Very fast service and baby rocker was exactly what was advertised. Very robust and safe.
April 3, 2023
Reply from Eurobaby.com
Hi Alan,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the Fast Delivery and experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Karen,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the quick delivery and experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Florin,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Really quick and easy to order over the…
Really quick and easy to order over the phone with a one for all card. I didn’t get the chaps name who looked after me but he was so nice and friendly ! Will definitely come back.
March 28, 2023
Reply from Eurobaby.com
Hi Niamh,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Prompt delivery and excellent monitor
Prompt delivery and excellent monitor. Value for money.
March 23, 2023
Reply from Eurobaby.com
Hi Susan,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
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