We've used Eurocamp since 2009......always been easy booking experience and customer service. The camps have always been top quality. Will keep going back, hopefully for years to come. Such a rang... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No waiting to speak to an agent When you do they are very knowledgeable and helpful Great ability to match your requirements to best location Efficient quick replies and return call backs Overa... See more
Company replied
We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything exp... See more
So easy to book. You can actually talk to a real person to help with any issues. Loyalty is rewarded well. Great range of accomodations and places to go.
Company details
- Tour Operator
- Camp Site
- Holiday Accommodation Service
- Holiday Home
- Pet-Friendly Accommodation
- Self-Catering Accommodation
Written by the company
We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.
Contact info
80 South Mall, T12 ACR7, Cork, Ireland
- 021 425 2300
- customerservices@eurocamp.ie
- eurocamp.ie
4.6
Excellent
794 reviews
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Great customer service
Had occasion to speak to 3 operators on the phone and all 3 were extremely helpful in their assistance and advice would highly recommend
April 15, 2026
Reply from Eurocamp
Hello,
It is absolutely fantastic to hear that you had such a consistent experience across the board.
Speaking to three different operators and finding every single one of them extremely helpful is exactly what we strive for. Our team loves sharing their advice and assistance to make sure your holiday plans are spot on, so we’ll be sure to pass your kind words along to everyone.
Thank you so much for the high recommendation, it means a lot to us. We can’t wait to welcome you to camping Eden in Italy, it truly is a beautiful parc.
Kindest regards,
Your Eurocamp Team
Ever thing from be told my holiday was…
Ever thing from be told my holiday was not booked
April 14, 2026
Reply from Eurocamp
Hello,
Thank you for sharing your feedback with us. Please accept our apologies for the confusion regarding your separate family bookings.
We understand the initial worry it must have caused to be informed that your holiday was not booked. This is certainly not the seamless experience we aim to provide, and we are sorry for the concern this situation created.
We are, however, very pleased to hear that our advisors were able to provide the necessary assistance and resolve the matter with the correct family allocation to ensure that your holiday plans are now clear and secure.
We look forward to welcoming you with us.
Kindest regards,
Your Eurocamp Team
Choosing eurocamps for our family hols…
Choosing eurocamps for our family hols for the last 5 years, different countries, sizes of camps, cant complaint.Had lots of great experiences!
April 6, 2026
Reply from Eurocamp
Hello,
It’s wonderful to hear that you’ve made us your go-to for the last five years.
Whether you’re exploring a new country or switching between our smaller, peaceful parcs and the larger, action-packed ones, we’re thrilled that we’ve been able to provide so many great experiences for your family. There’s nothing we love more than being part of your annual traditions.
Thank you so much for your loyalty and for sharing your experiences, it means the world to us. Here’s to many more years of adventure! See you at Cambrils Park Resort in June.
Kindest regards,
Your Eurocamp Team
Super fast responce
Super fast responce. Very knowledgeable staff who were understanding and so helpful.
April 13, 2026
Reply from Eurocamp
Hello,
Thank you for your review.
We know that when you have questions about your holiday, you want answers right away. Our team takes great pride in being knowledgeable and understanding, so it is wonderful to know that their expertise helped make your experience a smooth one.
We hope you have a brilliant time on your upcoming trip to Norcenni Girasole Village and we can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Very happy great choice,have a query…
Very happy great choice,have a query will get back to you
April 9, 2026
I had to speak to a lady in the Dublin…
I had to speak to a lady in the Dublin office after a mistake I had made. Was so helpful and sorted everything. Great customer experience. Sorry I can’t remember her name.
April 11, 2026
Great entertainment and nice pool …
Great entertainment and nice pool Good location and accommodation comfortable.
April 10, 2026
We arrived on a late flight to the…
We arrived on a late flight to the mobile..I had emailed the campsite to leave bedding there but it wasn't left in...had to wait to get it...with x3 children waiting at night not ideal....also woke in the morning to find dirty bowls cups glasses and cutlery in the cupboard..disgusting....eurocamp rep wasn't too apologetic for it and reluctantly went to get some clean items...also went to pay for bedding 44 euro for a double and 22 euro each for single bed...really this is ridiculously expensive...should be included in the booking...can someone address this please and respond.
April 9, 2026
Reply from Eurocamp
Hello Elaine,
Thank you for sharing your feedback with us regarding your recent stay. Please accept our apologies for the issues you were faced with upon your arrival.
We are very sorry to hear that the bedding you had requested directly with the parc was not waiting for you, particularly as you were traveling with three children on a late flight. It is also disappointing to hear that you found the kitchenware in an unsatisfactory condition and that you felt the response from our representative was not sufficiently apologetic. This is certainly not the level of service or cleanliness that we expect for our customers.
Regarding the cost of the bedding, we offer linen as an optional extra to ensure we can cater to all budgets, as many of our customers prefer to bring their own to keep holiday costs lower. However, we understand your frustration regarding the price point and your feeling that these items should be included. We value your feedback on this matter, as it helps us review our service offerings for future seasons.
Your review has been passed on to our Customer Relations Team and they will be in touch to discuss your stay with you in further detail.
Thank you for your time.
Kindest regards,
Your Eurocamp Team
Very nice and easy to deal with
April 9, 2026
I spoke with lovely lady called…
I spoke with lovely lady called Lorraine. She was very helpful. on another occasion, I spoke with alexandra. She was very kind and patient. Gave me some great advise on where to book our holiday. The eurocamp team in Cork are always lovely to deal with.
April 7, 2026
Simple and efficient booking process
Simple and efficient booking process. Comprehensive information provided in a timely manner.
March 31, 2026
We consider it to be very ‘penny…
We consider it to be very ‘penny pinching’ for the company to charge €60 to allow families have neighbouring cabins PARTICULARLY when we have made 3 relatively expensive bookings! ONE overall charge of €60 might be considered understandable (although still ‘mean’ in the circumstances) but to be asked to pay three times for essentially the one service and an arrangement that facilitates good management of the park as a whole leaves a bad taste!
March 31, 2026
Reply from Eurocamp
Hello,
Thank you for sharing your feedback with us regarding the neighbouring accommodation charges.
We understand your perspective regarding the cost, particularly given that you have made three separate bookings with us. We would like to clarify that we apply a charge for specific location requests because, in order to guarantee that families are placed directly next to one another, we often have to leave surrounding nights unsold to ensure that those specific units remain vacant for your arrival date.
While we appreciate your feeling that a single charge should suffice, the fee is applied to each individual booking to cover the logistical requirements and the potential loss of availability for each unit involved.
We value your loyalty and hope that, despite this disappointment, you and your family have a wonderful time enjoying Atlantic Club Montalivet together. We look forward to seeing you there.
Kindest regards,
Your Eurocamp Team
Had to make a few phone calls regarding…
Had to make a few phone calls regarding booking accommodation. Each time I called their customer service agents were absolutely fantastic, so helpful and professional on the phone. I hope our accommodation on arrival is as good.
April 6, 2026
Easy company to deal with
March 28, 2026
Helpful support team
Beth had helped me out with a booking which wasn't serviceable from the website
March 31, 2026
Reply from Eurocamp
Hello John,
Thank you for sharing your feedback. Please accept our apologies for the concern caused by this recent security incident.
We take our responsibilities under the General Data Protection Regulation (GDPR) with the utmost seriousness and have endeavored to be transparent by communicating the details of this breach to all affected customers. We continue to work alongside cybersecurity specialists to ensure our systems remain robust.
Further information regarding this matter and our response can be found on our website. We appreciate your patience as we work to maintain the high standards of data security that our customers expect.
We look forward to seeing you very soon.
Kindest regards,
Your Eurocamp Team
eurocamp customer service
i spoke to Alexandra ( i think ) and Daniella on 1st April - they were both great very helpful solved my issue in timley manner , rang me back when they said they would , it was a great customer service experience
April 1, 2026
Customer service staff are always…
The customer service staff are always very polite, accommodating, helpful and friendly
March 25, 2026
Staff in Cork great to deal with
Staff in Cork great to deal with. Always happy to ring them and book my holiday
March 30, 2026
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