We've used Eurocamp since 2009......always been easy booking experience and customer service. The camps have always been top quality. Will keep going back, hopefully for years to come. Such a rang... See more
Company replied
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Review summary
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What people talk about most
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No waiting to speak to an agent When you do they are very knowledgeable and helpful Great ability to match your requirements to best location Efficient quick replies and return call backs Overa... See more
Company replied
We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything exp... See more
So easy to book. You can actually talk to a real person to help with any issues. Loyalty is rewarded well. Great range of accomodations and places to go.
Company details
- Tour Operator
- Camp Site
- Holiday Accommodation Service
- Holiday Home
- Pet-Friendly Accommodation
- Self-Catering Accommodation
Written by the company
We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.
Contact info
80 South Mall, T12 ACR7, Cork, Ireland
- 021 425 2300
- customerservices@eurocamp.ie
- eurocamp.ie
4.6
Excellent
795 reviews
Asks customers to review
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Staff in Cork great to deal with
Staff in Cork great to deal with. Always happy to ring them and book my holiday
March 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Eurocamp
Hello,
Thank you for sharing your feedback. Please accept our apologies for the concern caused by this recent security incident.
We have endeavored to be entirely transparent by communicating the details of this breach to all affected customers as quickly as possible. We take the security of your information with the utmost seriousness and continue to work alongside cybersecurity specialists to ensure our systems remain robust and protected.
We appreciate your patience as we manage this matter and work to maintain the high standards of security that our customers expect.
We hope you can continue to look forward to your holiday with us and look forward to seeing you soon.
Kindest regards,
Your Eurocamp Team
Reply from Eurocamp
Hello Robert,
Thank you so much for your fantastic review.
We are absolutely thrilled to hear that you enjoyed using our website and had such a wonderful experience with our customer team. We take great pride in being there for our guests, so it is brilliant to know you found their support so helpful.
We hope you are looking forward to your upcoming holiday to Cala Canyelles and have an amazing time exploring everything the parc has to offer.
Kind regards,
Your Eurocamp Team
Booking a Camping Site in France
Donald was a delight to deal with & my reservation was completed quickly & efficiently! His French prononciation was commendable too!
March 30, 2026
Reply from Eurocamp
Hello,
We are so pleased to hear that Donald was a delight to deal with and that he handled your reservation so efficiently. We will be sure to pass on your kind words to him, he will be especially happy to hear your compliment regarding his French pronunciation!
We hope you are all had a fantastic holiday with us and look forward to welcoming you back with us very soon.
Kindest regards,
Your Eurocamp Team.
Great support staff on phone
Great support staff on phone, always helpful, competent and efficient. The reason I always book with them.
March 30, 2026
Reply from Eurocamp
Hello Linda,
We are so pleased to hear that our team has consistently provided you with helpful and efficient service. It is wonderful to know that their competence is the reason you continue to book with us, we truly value your loyalty and appreciate your lovely comments.
We hope you are looking forward to your upcoming holiday to Bella Italia and have a fantastic time when you go. It is an amazing parc in a beautiful area and we are sure you will all have a super time.
Kindest regards,
Your Eurocamp Team
Quick and helpful response when we…
Quick and helpful response when we called for assistance
March 9, 2026
Reply from Eurocamp
Hello,
Thank you for your time in writing this review.
We are glad to hear that you received a prompt and helpful response. It is important to us that you feel supported, and we are pleased our team could get everything resolved for you quickly.
We hope you are looking forward to your upcoming holiday and have a wonderful time on your holiday to La Masseria.
Kindest regards,
Your Eurocamp Team
Experience of the website was good the…
Experience of the website was good the filters were helpful in cutting down the amount that suited us . Only down side ia every time i clicked out of a campsite to view another one i would have to re enter thw filters again so took alot of time
March 30, 2026
Great booking experience.
Great search/filter options, easy to use to get results that match my requirements. Easy booking process, with helpful support.
Overall, great booking experience.
March 17, 2026
Reply from Eurocamp
Hello Andrii,
We're happy to hear that our search filter options and booking process made it easy to find what you needed. We appreciate your positive feedback regarding our support and your overall booking experience. Thanks for sharing this with us!
We look forward to welcoming you at Le Vieux Port very soon.
Kindest regards,
Your Eurocamp Team
The website wasn’t working
The website wasn’t working. When putting eircode in, this caused it to go back a page. Equally, when on the final page the confirmation button was “greyed” out, and payment couldn’t be made.
However.. the phone line was superb and sorted everything out.
March 28, 2026
Reply from Eurocamp
Hello Ian,
Thank you for taking the time to share your experience with us. We're really sorry to hear about the difficulties you faced during the booking process. We totally understand that technology can be a bit tricky to navigate sometimes and we apologise for any inconvenience caused. However, we are very pleased that our friendly advisors were on hand to help you with your booking.
Please rest assured that your comments have been passed on to the relevant team for review. We appreciate you taking the time to provide us with this important feedback.
We look forward to welcoming you and your family to Sanguli and we can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Reply from Eurocamp
Hello Dorothy,
We are glad to hear that you found our online booking process easy to use and that you were happy with our customer service. We aim to make every part of your experience as straightforward as possible.
Thank you for choosing to book with us. We hope your getaway to La Pinede is everything you’re hoping for and more! We look forward to seeing you there.
Kindest regards,
Your Eurocamp Team
Great customer support
March 24, 2026
Reply from Eurocamp
Hello Len,
Thank you for your review.
We are pleased to hear that you had a positive experience with our customer advisor team. Providing clear and helpful assistance is a top priority for us, so it is great to know we were able to help.
We hope you are looking forward to your upcoming holiday to Le Domaine du Clarys and have a fantastic time when you get there!
Kindest regards,
Your Eurocamp Team
Great service.
March 18, 2026
Reply from Eurocamp
Hello,
Thank you for your kind words.
We are pleased to hear that you were happy with the service you received. We always strive to provide a high standard of support for our guests, so it is great to know we met your expectations.
Kindest regards,
Your Eurocamp Team
Reply from Eurocamp
Hello Barbara,
Thank you for your feedback.
We are very pleased to hear that you had an excellent experience and found the process to be so straightforward. We aim to make everything as smooth as possible for our guests, so it is great to know we succeeded in this instance.
We look forward to seeing you at La Croix du Vieux Pont in July and thank you for booking with us.
Kindest regards,
Your Eurocamp Team
Customer service when you are booking…
Customer service when you are booking with Eurocamp is always very good when you are on the holiday the reps aren't always available to help if there is a problem. I will say that i found it hard this when i was ringing to get talking to an agent but they always phoned back.
March 24, 2026
Reply from Eurocamp
Hello Amy,
Thank you so much for your review.
We are pleased to hear that you found the booking process seamless and easy to follow. We aim to make planning your getaway as stress-free as possible, so it is great to know we hit the mark for you.
We hope you are looking forward to your upcoming holiday to Le Vieux Port and can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Booking via the website is very good.
Booking via the website is very good.
Easy to operate and comprehensive information on your booking.
Any updates are immediately recorded and reported back to you instantly.
Clear information on all relevant aspects of the booking. No need to contact the staff.
March 20, 2026
Speaking to an actual human who…
Speaking to an actual human who explained all my queries
March 13, 2026
I found the team so helpful and very…
I found the team so helpful and very fast at relying to email
March 13, 2026
The booking process was good & the…
The booking process was good & the after service has been great
March 15, 2026
Eurocamp are just the experts when it…
Eurocamp are just the experts when it comes to this specific type of family holiday.....easy website to navigate,obvious pricing structure so no surprises...and speedy checkout procedure!! Probably our 15th year with them!
March 17, 2026
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