We've used Eurocamp since 2009......always been easy booking experience and customer service. The camps have always been top quality. Will keep going back, hopefully for years to come. Such a rang... See more
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Review summary
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What people talk about most
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No waiting to speak to an agent When you do they are very knowledgeable and helpful Great ability to match your requirements to best location Efficient quick replies and return call backs Overa... See more
Company replied
We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything exp... See more
So easy to book. You can actually talk to a real person to help with any issues. Loyalty is rewarded well. Great range of accomodations and places to go.
Company details
- Tour Operator
- Camp Site
- Holiday Accommodation Service
- Holiday Home
- Pet-Friendly Accommodation
- Self-Catering Accommodation
Written by the company
We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.
Contact info
80 South Mall, T12 ACR7, Cork, Ireland
- 021 425 2300
- customerservices@eurocamp.ie
- eurocamp.ie
4.6
Excellent
795 reviews
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Great to deal with.
I have been dealing with Eurocamp for many years and have found the staff to be really professional, courteous and extremely helpful if any problem arose. I believe Eurocamp is very trustworthy.
March 5, 2026
Great service
Easy to book with loads of holiday options and everything explained in detail.
March 5, 2026
Website is easy to use
Website is easy to use. Total price is calculated & then a nice little unexpected discount was applied at the end. Very straightforward booking system. I used to use another company but had a really bad experience with the on a campsite so I switched to eurocamp a few years ago & I can’t fault them.
March 4, 2026
Great family holiday provider
Easy booking, discovered a mistake on my behalf and send an email, sorted for me the following day. Great service and not my first outing with Eurochamp, love the parks 👍
March 1, 2026
May use AI-assist with repliesRead more
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Negligent unprofessional campsite
We booked through Eurocamp and stayed at Camping Le Ruisseau in Bidart. During our stay the campsite’s maintenance team damaged our rental car and accepted responsibility in writing. Nearly three years later the issue is still unresolved despite repeated attempts to contact the campsite. We feel completely let down and extremely disappointed. How can a business operate in such a negligent unprofessional way.
March 8, 2026
Unprompted review
Reply from Eurocamp
Hello Mary,
We are incredibly sorry to hear about this ongoing frustration. It is completely understandable that you feel let down; three years is a very long time to wait for a resolution, especially when responsibility was accepted at the time by Le Ruisseau's own maintenance team.
We are so sorry that this experience has affected what should have been a lovely holiday for you.
Kindest regards,
Your Eurocamp Team
We've fully paid for our accommodation…
We've fully paid for our accommodation a few weeks ago, only to be advised yesterday that it's no longer available? How can you sell accommodation that doesn't exist??? Poor experience before we even get there. We received a small refund, but it doesn't help our disappointment.
March 4, 2026
Reply from Eurocamp
Hello,
We are sincerely sorry for the disappointment and frustration caused by this change. We know how much planning goes into a family holiday and how unsettling it is when your chosen accommodation becomes unavailable after your booking is confirmed.
While we always aim for a seamless experience, rare and unforeseen circumstances occasionally mean we have to make adjustments. That said, we are confident you will have an incredible time at Union Lido Mare, it is a truly fantastic parc with so much to offer you and your family.
Kindest regards,
Your Eurocamp Team
Very efficient booking and payment
Very efficient booking and payment. The campsite was lovely, the cabin was clean but pretty cramped for a 'bigger' one!
May 17, 2025
Reply from Eurocamp
Hello Aisling,
It is wonderful to hear that your booking and payment went so smoothly and that you enjoyed the overall atmosphere of the parc. We are also pleased to know the accommodation met your standards for cleanliness, our teams work hard to get that right.
We really appreciate your honest feedback regarding the space. We know that when you book a "bigger" model, you’re looking for that extra bit of room to breathe, so it’s helpful to know it felt a little cramped for your group. We’re always looking at how we describe our different ranges to ensure our guests have the best fit for their needs.
We look forward to welcoming you and your family to La Chapelle in September and can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Very responsive and completed the…
Very responsive and completed the request in no time
February 25, 2026
Reply from Eurocamp
Hello,
We love hearing this. Thank you for the great feedback. Getting our customers' requests completed quickly and accurately is a top priority for us. We’re glad we could help, and we look forward to seeing you at Bella Italia in May.
Kindest regards,
Your Eurocamp Team
Reply from Eurocamp
Hello,
Thank you for the great feedback. We pride ourselves on being reliable and transparent, so we’re thrilled you’re happy with the Eurocamp experience. We look forward to seeing you soon at Camping Trogir.
Kindest regards,
Your Eurocamp Team
Reply from Eurocamp
Hello Kieran,
We love hearing that! Thank you for the great feedback. Making things easy for our guests is what we aim for every day. We can’t wait for you to enjoy your Eurocamp getaway to Cisano San Vito in May.
Kindest regards,
Your Eurocamp Team
booked with eurocamp before and…
We have booked with eurocamp before and we will again. Easy to use website and booking system makes it brilliant
February 28, 2026
Reply from Eurocamp
Hello Aisling,
Welcome back to the Eurocamp family! We’re delighted that you find our booking system so easy to use. Knowing you’ll be booking with us again is the best feedback we could ask for. Thank you for your support, and we look forward to helping you create more holiday memories at Bella Italia this year.
Kindest regards,
Your Eurocamp Team
Great prices
Great prices. Very detailed, loads of info available ahead of booking.
Hoewever , maybe its a bug, every time i click to view the details/pics on one of the camps, and then i press back 1 step, i am re dirrected to the maine page of the site. It can be a bit annoying if you have filters on etc. You need to start all over again , put the filters back on etc
March 1, 2026
Reply from Eurocamp
Hello Gabriela,
It is fantastic to hear that you found our prices and level of detail so helpful! We really aim to give you as much information as possible so you can book with confidence.
We sincerely appreciate you flagging that navigation issue. Having your filters reset and being redirected to the main page is definitely annoying when you are trying to compare multiple parcs.
Your feedback is incredibly valuable for our developers as they work on site updates.
Thank you for your review and we look forward to seeing you at La Baume in June.
Kindest regards,
Your Eurocamp Team
Very welcoming
February 2, 2026
Reply from Eurocamp
Hello James,
We love hearing this! Thank you for the kind feedback. Providing a friendly, welcoming service is what we do best, and we’re so glad you felt that. We look forward to welcoming you to your Eurocamp holiday in June.
Kindest regards,
Your Eurocamp Team
Prompt service as usual
Prompt service, friendly staff, got a loyalty reduction so that was good
February 26, 2026
Reply from Eurocamp
Hello,
Thank you for your review. We are so pleased that you received prompt and friendly service from our team. It’s always a highlight for us when we can apply a loyalty reduction for our returning customers, it’s our way of saying thank you for choosing Eurocamp again.
We hope you have a fantastic holiday at La Masseria and we can't wait to see you all there.
Kindest regards,
Your Eurocamp Team
France trip 2026
It was easy to navigate your web page. It was good to read previous reviews of the camp sites.
February 18, 2026
Reply from Eurocamp
Hello Susan,
It is wonderful to hear that you found our website easy to navigate. We know that when you're planning a getaway, being able to find the right information quickly makes all the difference.
We are also glad that the our customer reviews were helpful to you. We believe there is no better way to get a true feel for a destination than by hearing from the families who have already made memories there, it really helps in choosing the perfect fit for your own holiday.
Les Ecureuils is a fantastic parc and you have made an excellent choice. We can't wait to see you there.
Kindest regards,
Your Eurocamp Team
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