Whenever I've used eurocell either in store (alfreton branch) or online they have been absolutely spot on. Really helpful, always giving good advice, been efficient and resolved any delivery issues wi... See more
Location
Switch locationUnit C1, Wimsey Way, DE55 4LS Alfreton, East Mids & South Yorkshire, GB
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See what reviewers are saying
Good product, delivered on time, very caring driver, moved it all into the garage for me after putting it on the drive when I didn't hear him at the door straight away. (Disabled) Top guy! 👍
Delivery was within 5 days of order. No contact on estimated day or time, so lucky I was at home when they turned up. However they delivered products to where I wanted them, which was really good. Wou... See more
Very helpful and very cheerful. The delivery driver was very obliging and offered to help put the items where we wanted. Although we declined the offer it was very nice for im to ask.
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Alfreton
Written by the company
Contact info
Unit C1, Wimsey Way, DE55 4LS, Alfreton, East Mids & South Yorkshire, United Kingdom
- 01773 830585
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Replied to 93% of negative reviews
Typically replies within 24 hours
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Overall excellent service
Overall excellent service, easy to order online, customer service at the store excellent, friendly polite staff
Top notch
I think Eurocell is very good because they have a large availability of products and the ordering and collection process was seamless
Excellent Service.
Easy ordering and excellent delivery service! The delivery driver was excellent also!
Excellent service
Easy to order and delivery was very reasonable. Usual great service from eurocell. Doesnt matter if your buying or enquiring.
Excellent product and service and ease…
Excellent product and service and ease to order online
It was a wonderful experience
It was a wonderful experience, changed my life, these are the best PVC trims I ever bought. Wow!!!
Great service
Great service , Tracy was very helpful on the phone and my order was ready to collect in no time
Incomplete works on Garden Building
Glenview Retreats came to install my garden room as a subcontractor of Eurocell.
Initially booked in to arrive on Monday 24th November, there was a no show that day - without any communication from either Glenview or Eurocell. They arrived instead on Tuesday 25th. The 3 guys worked until the Friday lunchtime, despite taking at least 1.5 hour lunch breaks each day, they left without completing the installation due to lack of time!!! The inside of the room and my garden were left in an absolute mess, half empty bottles of juice and debris littered all over the place. My wife and I had to clean up after them.
They then could not offer a time or date when they would complete the installation, as they were moving onto their next Installation in Inverness the following week.
An electrician appeared, unannounced, on the Saturday morning, to connect the room up to the mains in my house. The electrical supply to the room cannot be isolated remotely without removing the supply authority fuse that feeds both my house and my next door neighbour, this is illegal.
There is also no test certificate for the electrical installation they carried out.
I have been in touch with the Eurocell project manager to discuss, he arranged for the garden room building works to be completed on Friday 5th December, which did happen, and promised that the electrician would return on 10th December to complete the electrical works. Another no show
We now have an electrically unsafe garden room, with large items of furniture having now been delivered.
Its starting to look like I will need to get someone else to complete the electrical works for me at my own cost, despite paying Eurocell directly for the complete package, including 1st and 2nd fix on the electrical works.
I would advise the Eurocell team to provide better communication and reconsider their use of the Glenview Retreats installation team.

Reply from Eurocell plc - Alfreton
Ordered on line .Collected trim .
Ordered on line .Collected trim .
In and out in less than five minutes.
Excellent service and great value for money
VERY GOOD LAY OUT
Friendly & helpful delivery
Delivery was within 5 days of order. No contact on estimated day or time, so lucky I was at home when they turned up. However they delivered products to where I wanted them, which was really good. Would be 5 stars if contact had been made. Would recommend.
So easy to order clear images100% easy way…
So easy to order clear images easy way to pay
And a plus was the delivery guy rang me to sort out the delivery so all in all 100% positive thank you
Easy to order on website
Easy to order on website, excellent prices. Collected quickly and staff member very helpful and polite.
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