I used this business for the first time in April 2023. I purchased upvc skirting boards and adhesive. I was attended to by Andrew Coleby who has outstanding customer service and fully explained how I... See more
Location
Switch locationUnit 12, Octavian Way, NE11 0HZ Gateshead, Yorkshire & North East, GB
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See what reviewers are saying
Delivery was on time and conducted with care, the product (upvc external cladding was good quality and very easy to use.
Brilliant service , they rang me to double check colour as the description graphite can be misleading (not dark grey) they swapped over colours and sorted me out with no fuss and friendly service. Fre... See more
Needed help placing an order from the Gateshead branch and received fantastic customer service from beginning to end from Stephanie. She walked me through the order, made a couple of fantastically he... See more
Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc - Gateshead
Written by the company
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
SHOP ONLINE
WINDOWS
Contact info
Unit 12, Octavian Way, NE11 0HZ, Gateshead, Yorkshire & North East, United Kingdom
- 01914 910850
4.8
Excellent
47 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Great prices and super helpful staff
Great prices and super helpful staff. Delighted to have found such a friendly firm. Thank you Steph and Andrew, a canny crew in Gateshead!
June 16, 2022
Unprompted review
Reply from Eurocell plc - Gateshead
Hi,
Thanks for leaving our Gateshead branch a 5* review!
If you need anything in the future, don't hesitate to get in touch.
Kind regards,
Charlotte @ Eurocell
Had some fantastic help today from your…
Had some fantastic help today from your staff in Gateshead. Steph and Andrew really helped me out today, too marks.
Thanks Ant
October 26, 2021
Unprompted review
First Class Service...
First Class Service...
I really cannot recommend this company highly enough. Firstly all of the staff I encountered were extremely knowledgeable and fantastic to deal with. They actually made me feel more like a friend than a customer. Would like to give Andrew Coleby a very worthy mention, he went all out to ensure my order and collection went without any issues, whilst being extremely professional and friendly. Really thrilled with the composite fencing I collected, it looks first class and the pricing was well within budget. Keep doing what you are all doing, and I wish you all every success and will definitely be recommending and using this company again.
October 18, 2021
Unprompted review
Excellent service at Team Valley Gateshead…
I used the Team Valley Gateshead Eurocell for the first time last week. Steph the manager was excellent- she went out of her way to help me find a solution. I was looking for some pvc trims to edge my sky lanterns in my orangery. She suggested different ideas I hadn’t thought off. Nothing was a problem and she had a positive can do mentality. Paul was also super helpful especially when packing the trims to fit in the back seat of my car - so it wouldn’t damage the leather. Nowadays it’s hard to find staff in builders merchants who are free to serve you - let alone go the extra mile. Great team there in Gateshead and I can highly recommend this Eurocell branch .
October 11, 2021
Unprompted review
great service
The staff at Eurocell Gateshead were very helpful in every respect especially Steph who provided a tape measure a saw and even help the facia whilst I cut it down to get it in the car. Fantastic, big thank you to Steph
August 14, 2021
Unprompted review
Went to Team Valley
Went to Team Valley, Gateshead branch.
Was told stock arriving later in week, rang and it was already put aside.
Steph, Andrew & Paul could not have been more helpful. Got advice which was more than welcome for my product.
This Team is an asset to the Company and shall pass on there whereabouts for products to friends.
July 16, 2021
Unprompted review
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