Eurocell plc - Warrington Reviews 33

TrustScore 4.5 out of 5

4.4

Unit 24, Gateway 49 Trade Park, WA2 8NT Warrington, North West, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Have dealt with branch assistant, Charlotte, a couple of times now. Great product knowledge. Was able to identify an obscure non-Eurocell gutter part and suggest an possible online source for it. Didn... See more

Rated 5 out of 5 stars

I purchased a door in 2016 from the Warrington branch, it was starting fade quite a lot and knowing it had a 10 year guarantee I contacted Mary Larkin to see if she could assist. They visited my hous... See more

Rated 5 out of 5 stars

When I went to collect my click and collect order, the item had become damaged in store by the fork lift. I thought my job was going to get behind. However, the brilliant staff managed to source t... See more

Rated 5 out of 5 stars

I looked for this fencing online and then I saw that Eurocell does the same one but cheaper and with free delivery so winner winner big roast dinner no problem and 5 stars all the way... Thank you a... See more


Company details

  1. Building Materials Supplier
  2. Garden Building Supplier
  3. Home Improvement Store
  4. PVC Windows Supplier
  5. Roofing Supply Store
  6. Window Supplier

About Eurocell plc - Warrington

Written by the company

Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand. SHOP ONLINE WINDOWS

Contact info

  • Unit 24, Gateway 49 Trade Park, WA2 8NT, Warrington, North West, United Kingdom

  • 01925 414769

4.4

Excellent

TrustScore 4.5 out of 5

33 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Helpful staff

Have dealt with branch assistant, Charlotte, a couple of times now. Great product knowledge. Was able to identify an obscure non-Eurocell gutter part and suggest an possible online source for it. Didn't need to go out of her way to do it, but did it anyway. Goes a long way.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

10 year warranty - what a joke !

10 year warranty for an Equinox warm roof is literally not worth the paper it is written on. Been waiting for a meaningful response since initially contacting Eurocell head office on 14.12.25 regarding potential collapse of P shaped roof. Had a few phone calls but no offers to come look at the roof issues let alone offer a solution. They seem obsessed by which branch they can offload the problem to. Shocked as well to find out that anyone can install these warm roofs with zero training and if the company who installed it ceased trading the warranty literally isn’t worth anything. Something to bear in mind when choosing a warm roof.

Update: I emailed as per their request and no shock I didn’t receive a response. All forms of correspondence be it to branches or area managers just ignored - So buyer beware when your roof fails you will have zero come back with Eurocell.

December 14, 2025
Unprompted review
Eurocell plc - Warrington logo

Reply from Eurocell plc - Warrington

Hi, Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of the Team will be in touch. Many thanks, Eurocell

Rated 5 out of 5 stars

Quality Goods

Quality Goods, The cost was very competitive with other like suppliers, Delivery was good. I have used eurocell previously and have great confidence in their service.

November 6, 2025
Rated 3 out of 5 stars

Disappointed with Warrington branch…

Disappointed with Warrington branch booked equipment to replace guttering and conservatory roof booked day off work and paid for additional labour to help was second place on delivery list I called them 14:30 and was told they 1 bracket was missing for guttering and would not be delivered until tomorrow
up date order was delivered later on this evening

June 10, 2025
Unprompted review
Eurocell plc - Warrington logo

Reply from Eurocell plc - Warrington

Hi Mark, Thank you for your feedback. I'm Sorry to hear about the experience you received, We will pass this information across to the Sales Team to investigate further. Many thanks, Eurocell

Rated 5 out of 5 stars

Excellent staff

Excellent staff, both Charlotte and her colleague went out of their way to resolve my query. Five star service.

October 1, 2024
Rated 4 out of 5 stars

No phone call to say delivery would be late…

Didn't arrive on the day they said they would and wasn't contacted to say why. I emailed them and was told an item hadn't arrived so would be delivered 2 days later. They could have contacted me first to tell me this. They then told me the item had arrived earlier than they expected so they delivered just1 day late

August 24, 2024

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