The staff at Eurocell Andover are amazing. I have visited the store on the odd occasion over several years and have always been struck by their consistent first class service. Always helpful, positive... See more
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Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc
Written by the company
Contact info
Clover Nook Road, DE55 4RF, Cotes Park Industrial Estate, United Kingdom
- 01773 842100
- enquiries@eurocell.co.uk
- eurocell.co.uk
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Replied to 93% of negative reviews
Typically replies within 24 hours
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Would have liked to give 5 stars but no…
Would have liked to give 5 stars but no internal corners to suit 100 mm chamfered white skirting in stock /have ordered up the 150 mm internal corners with a hope I can cut them down.
Would be nice if description indicated suitability for both sizes.
Eurocell Eco fencing delivery.
Ordered some fencing on 10th June, to do a job the next week. Didn't here anything from them so emailed on 15th June to see where order was, no response so emailed again on 16th, got a response on 18th of June for branch to contact me for delivery date. Finally got a phone call on 22nd June to say would deliver later that day.
Not very impressed with either communication or delivery date, 12 days is far too long. Actual product is great and "does what it says on the tin".
Excellent customer service and quality products
Eurocell products are perfect for my property renovation needs. They are super easy to cut and fit and very reasonably priced. I received exceptional customer service at Chelmsford branch. Paul and Stacey are both lovely, helpful people! Thank you!! I truly appreciated their advice on the appropriate cutting tool, adhesive and fixings. Free delivery was a bonus too.
Not a great initial experience but resolved in the end
Card machine wasn’t working. Had to order online whilst in the store and then when I had ordered I found that I didn’t need one part and asked if I could get a refund and was told that I couldn’t because it was an online order. Service wasn’t great also so not a very good experience overall.
Eurocell customer service contacted me to resolve my issues and refund for the parts I didn’t need. I’m happy to update my review based on the follow up experience.

Reply from Eurocell plc
Ordered online no trace of order!
Ordered online, turned up to collect and staff could not locate order. They said they don’t use order numbers despite having an order number on my confirmation email!
At least the staff member used some common sense and issued me the parts I had ordered though based on my email order.

Reply from Eurocell plc
Great products lots in stock easy click…
Great products lots in stock easy click and collect, friendly staff
⭐⭐⭐⭐⭐
Super helpful - Chorley branch
I've been to Chorley branch twice and they have been extremely helpful and knowledgeable. As a female, sometimes this isn't always the experience in male dominated places. Thank you so much for helping me get exactly what I needed.
one of my friend told me about…
one of my friend told me about eurocell, i am just first time buyer lets see delivery how long and wait to check quality of product,thankls
We've had a consistently positive…
We've had a consistently positive experience with Eurocell. They offer a wide range of quality building plastics, roofing products, and window and door accessories, all at competitive prices.
The staff are always helpful and knowledgeable, orders are processed efficiently, and products are readily available when we need them. The quality has been consistently excellent, and deliveries have been reliable.
A dependable supplier with great customer service and a comprehensive product range. We'd happily recommend Eurocell to anyone in the construction or home improvement industry.
Great garden room and install
Great garden room and install. From the start we had Robin Iles support our request and help us with the project and design. Understanding our needs and the team who completed the install EWB were proficient - thanks for garden room and backed by a 10 year warranty -
So great piece of mind.
ROBIN has been absolutely amazing!!!
ROBIN has been absolutely amazing!!!! From
Day 1. Thank you so much Robin, we are beyond thrilled with our garden room, the quality is immense and the team EWB install who installed it were fantastic, friendly, professional, clean and tidy and super efficient! Special mention to Michelle too who has kept us updated all the time! Thank you all so much
Excellent online service and then after…
Excellent online service and then after care with staff at main depot/office for pick up. Price of item very competitive and mainly in stock for next day collection.
Staff helped to put item into vehicle and were very friendly with good communication throughout.
Mark and Chris in Coatbridge excel
Mark and Chris in Coatbridge went above and beyond in the supply of my decking boards. Highly recommend this company on both price and service.
Online poor but in branch no issue
No issues with branch or products would have been 5 star but online ordering is a mission and slow. I tend to order of an evening as busy in daytime.
I think Eurocell is good because they…
I think Eurocell is good because they help check the other to ensure the panels and trims work together and advise the customer accordingly to avoid any issue with installing
Garden Room
We had a garden room installed care of Robin Iles and the EWB Team, from order to delivery took a week, materials arrived on Monday, installation took place on Wednesday, and the guys were very professional throughout.
A very easily accessible location very…
A very easily accessible location very helpful staff an excellent product. It’s a very reasonable price. What more could you ask for?
Excellent Customer Service
Paul went above and beyond to arrange a broken window during transit, to get it remade and delivered within 1 week, whilst our window fitters were on site. Very professional and excellent customer service. Good quality windows and doors. Would definitely recommend Eurocell Gloucester!
Good composite fencing
Good composite fencing. Staff in Milton Keynes branch is very helpful and knowledgeable. Fast delivery
I think Eurocell is very good because…
I think Eurocell is very good because the layout of the showroom and the staff are very helpful and knowledgeable about their products. Prices are good as well.
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