Euro Commercials Reviews 76

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service right from booking to job completion. After being let down several times by my main dealer i decided to use Euro commercials. From the moment i sent an e-mail request i was kept... See more

Rated 5 out of 5 stars

I was a bit hesitant about using a mobile service at first, but Garyn, Ash, and the team at Euro Commercial Fleet Assist 24hr Service have completely changed my mind. They’ve become my go-to for our... See more

Rated 5 out of 5 stars

What a fantastic team Euro Commercials have! From dealing with Barry & Karl at Cardiff to Garyn and his mobile fleet team, they have given us a faultless service from day one. After a driver cau... See more

Rated 5 out of 5 stars

Simply fantastic service. I had an EML warning light pop-up on a journey to Cardiff hospital for a medical consultation. I called and spoke to Ashley. He dealt with my call very quickly with reassu... See more

Company replied

Company details

  1. Mercedes-Benz Dealer
  2. Truck Dealer
  3. Used Truck Dealer

Written by the company

Euro Commercials celebrates over 40 years in business working alongside Mercedes-Benz, providing the best Truck and Van, Commercial and Fleet vehicles to local businesses and emergency services. Based in South Wales, we operate within 4 different locations in Cardiff, Newport and Swansea. In every location our teams pride themselves on their abilities to advise and find the best vehicle to suit your businesses needs. We also offer 24-hour servicing where our teams of Mercedes-Benz qualified technicians use the latest technology that will help keep your business moving and your downtime to a minimum. You can also rely on us for Mercedes-Benz genuine parts & accessories too. Our Parts Advisors are always on-hand to ensure you find the right part for your individual vehicle and will offer specialist installation where it's needed.

Find the latest offers at Euro Commercials!

Written by the company

Our teams pride themselves on their abilities to advise and find the best vehicle to suit your businesses needs, we achieve this with our down-to-earth approach and customer-oriented focus.

Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

Excellent service…

Excellent service right from booking to job completion.
After being let down several times by my main dealer i decided to use Euro commercials.
From the moment i sent an e-mail request i was kept informed of parts eta and booking times.
I met the technician at a site convenient to me and my brakes were not only checked but also replaced at the same time which minimised any disruption to my working day.
Very impressed and i will definitely use again.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

Great communication, easy to deal with and happy to help, no request is to much hassle. Very efficient

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

MOBILE FLEET SERVICE

I was a bit hesitant about using a mobile service at first, but Garyn, Ash, and the team at Euro Commercial Fleet Assist 24hr Service have completely changed my mind. They’ve become my go-to for our Mercedes fleet, and I can’t recommend them highly enough. With over 40 depots running Mercedes vehicles, I’ve shared their details across the business and all I’ve had back is praise for the quality and reliability of their work.

Top service, top team definitely 110% recommended. 5 stars

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Team & Service

What a fantastic team Euro Commercials have! From dealing with Barry & Karl at Cardiff to Garyn and his mobile fleet team, they have given us a faultless service from day one.

After a driver caused some damage to our new 25 plate vehicle we were worried... (firstly because a brand new lorry had been damaged!! but mainly concerned about how long it would be off the road for). Garyn has his team on the case within minutes and got this vehicle back on the road the following morning.

We at Booker are looking forward to working with Euro Commercials in the future and feel comfortable knowing they have our backs and can support with their expertise.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service from the breakdown guys at Swansea. Had a problem with my Vito and Paul sorted it out without any problems and got me back on the road. Brilliant service from Paul. As a self employed tradesman, this service it what you need to keep you on the road.

July 31, 2025
Unprompted review
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Reply from Euro Commercials

Hi Tim, thank you for sharing your great feedback and glad you are back on the road, Rebekka

Rated 4 out of 5 stars

How to rectify a bad situation. Well done Euro Commercials.

After absolutely appalling service from Euro Commercials in Exeter they really turned it around and managed to turn a really bad experience into a very positive one. I'd booked my Sprinter in weeks ago to have the electric sliding door fixed. I rang the day before to confirm the booking and again on the morning of the service. I drove 2 hours to get there and was told that the technician who had the expertise needed to fix the door 'had been called away' and they couldn't guarantee he would be available this week. I had no choice to turn around and come back home ... all in all it took almost 5 hours. Understandably I was very unimpressed! However later that day the service manager rang me up and arranged for the technician to drive to my home and look at the sliding door the following day. Unfortunately he wasn't able to fix the door while he was here but arranged to have it done in their workshop with minimum disruption for me.

July 15, 2025
Unprompted review
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Reply from Euro Commercials

Hi Bill, we are so pleased to have been able to turn this situation around and work towards completing the work required on your vehicle, thanks Rebekka

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy, reliable and very professional.
Highly recommend

June 17, 2025
Unprompted review
Euro Commercials logo

Reply from Euro Commercials

Thank you Bob for taking the time to share your great feedback

Rated 5 out of 5 stars

Great service

Great service, professional stuff(been dealing with Kamil), had break break down with brand new van, guys take it late evening(about 9pm) and sorted over night

May 29, 2025
Unprompted review
Euro Commercials logo

Reply from Euro Commercials

Thank you for your feedback, and brilliant to see the great support you received from the team in Cardiff

Rated 5 out of 5 stars

10/10

Great communication when booking, extremely high quality and friendly engineers. Very efficient service
10/10

May 30, 2025
Unprompted review
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Reply from Euro Commercials

Thank you Joe for taking the time to share your great experience with the Mobile Fleet Team.

Rated 5 out of 5 stars

Good evening just wanted to show my…

Good evening just wanted to show my Appreciation & professional service you provided with wales west utilities vehicle been having battery issues for long time now with the vehicle so called up zenith fleet management company & euro commercials come to my home address very helpful guy and professional pin pointed the problem straight away & got me on the road in no time thanks for you service Mr newbery five stars 👍

May 23, 2025
Unprompted review
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Reply from Euro Commercials

Thank you Leigh for your feedback and great to hear how the team were able to support you getting back on the road.

Rated 5 out of 5 stars

Amazing service provided by the Mobile…

Amazing service provided by the Mobile Fleet Team! Very professional and showed great understanding resulting in me being able to get back on the roads quickly and efficiently!

May 27, 2025
Unprompted review
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Reply from Euro Commercials

Thank you Nathan for your feedback

Rated 5 out of 5 stars

Excellent communication

Excellent communication, good service, excellent knowledge, easy to get through on phone otherwise they ring you back.
Can't Fault them.

May 8, 2025
Unprompted review
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Reply from Euro Commercials

Thank you Rob for sharing your great experience with the team

Rated 5 out of 5 stars

Euro Commercials ticks all the boxes…

Euro Commercials ticks all the boxes for us at Unitmovements. We deal with their Cardiff and Newport branches. From sales through to service and parts they are very helpful and professional. We are 20 years in with them and many more years to come.

May 21, 2025
Unprompted review
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Reply from Euro Commercials

Thank you David, so pleased to continue to be supporting Unit Movements across the teams.

Rated 5 out of 5 stars

A BIG thank you to Scott Williams from…

A BIG thank you to Scott Williams from the Van Sales dept who handed over my latest vehicle from Euro’s Today.
A real nice Vito this time. 💯 % Recommend Scott if/when you need a New or Used Van. So helpful & professional every step of the way.
🌟 🌟 🌟 🌟 🌟

May 15, 2025
Unprompted review
Euro Commercials logo

Reply from Euro Commercials

Thank you Andrew for your great feedback :)

Rated 5 out of 5 stars

Fantastic service especially from Garyn…

Fantastic service especially from Garyn who was very polite and helpful.

Mobile team were quick and efficient, will definitely will call again in the future.

Thanks

May 13, 2025
Unprompted review
Euro Commercials logo

Reply from Euro Commercials

Thank you for sharing your great experience with the team

Rated 5 out of 5 stars

Amazing Service

Great service provided by Garyn and his team, they have managed to book vehicle service in at short notice ensuring we keep a flow of vehicles on the road at all times

April 24, 2025
Unprompted review
Euro Commercials logo

Reply from Euro Commercials

Great to hear that the team are providing you with a great service, thank you for sharing

Rated 5 out of 5 stars

Great job Garyn’s team provide .

Great job Garyn’s team provide .

Professional flexible to keep the Tesco Fleet rolling .

Gives us the flexibility to maintain low VOR levels .

April 11, 2025
Unprompted review
Euro Commercials logo

Reply from Euro Commercials

Thank you Paul for taking the time to send in your feedback, great to read how the team are supporting you and your fleet

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