euroloo - EHQ Reviews 166

TrustScore 4.5 out of 5

4.5

euro house, Gt Mascalls Farm, CM2 7TA Chelmsford, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

No probs - hired a loo while having building work carried out at residential property and didn’t want builders going through the house. Euroloo booking was simple, fast and efficient. Loo was left in... See more

Company replied

Rated 5 out of 5 stars

My experience with the company was pleasant and easy, they were helpful and informative, they called back when they said they would, all in all I wouldn’t hesitate to use them again.

Company replied

Rated 5 out of 5 stars

Hired an event toilet for a wedding party on the 24th of August in the garden which had reasonably restricted access meaning a fence panel had to be removed for entry and exit. Both men involved from... See more

Company replied

Rated 1 out of 5 stars

Order T-032590 Paid 02/01/26 still awaiting any type or response. I called Friday and wa son hold for 10 minutes. Advised id get a call back as they didn’t know what was going on…..never heard any... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Plant and Machinery Hire
  4. Ready Mix Concrete Supplier
  5. Scaffolding Rental Service
  6. Septic System Service

Written by the company

Sustainable Toilet & Welfare Hire 🚻 Hire with Guaranteed Next Day Delivery 🚚 | call or click 0800 6122515 | Oh, and We Empty Septic Tanks Too 💩 !!

Sustainable. Toilets. Welfare.

Written by the company

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Contact info

  • euro house, Gt Mascalls Farm, CM2 7TA, Chelmsford, Essex, United Kingdom

  • 0800 6122515

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Florin Bal

Florin Bal
Very happy with customer service 100% to use agains

March 17, 2025
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hello, we're so glad to hear you’re happy with our customer service. We look forward to serving you again in the future! Thanks, euroloo.

Rated 5 out of 5 stars

Amelia was great

Amelia was great, efficient and very nice

March 13, 2025
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi, thank you for the review, we will let Amelia know that she was efficient. euroloo :)

Rated 5 out of 5 stars

Amelia

Amelia
Fantastic service and very friendly

March 12, 2025
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Edward, thank you for the great review! We are pleased to hear Amelia's service was fantastic. euroloo :)

Rated 5 out of 5 stars

Amelia was very helpful

Amelia was very helpful

March 12, 2025
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi, thank you for the great review. We are pleased to here Amelia was helpful. We will pass this onto her. euroloo :)

Rated 5 out of 5 stars

All round good service

Very helpful, polite and quick service.

March 4, 2025
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Andy, thank you for the great review. We are pleased you are happy with the service provided. euroloo :)

Rated 5 out of 5 stars

Amelia was good polite

Amelia was good polite

March 5, 2025
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hello Mohammed, we're glad to hear that Amelia provided you with good and polite service. We’ll be sure to pass along your kind words to her! Thanks, euroloo.

Rated 5 out of 5 stars

A Very Positive Exprerience!

Very impressed with the standard of service provided when booking to have x2 toilets placed at one of our sites. I was assisted by Adam F, who provided exceptional service and made the entire process seamless, and was always on hand to help and assist with any questions or queries that I had.
The toilets were delivered by a friendly driver on the date and time booked! The level of communication throughout the whole process, from booking to delivery, left me feeling very reassured! A fantastic experience. Thank you!

February 28, 2025
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hello Melissa, we’re thrilled to hear that Adam was able to provide you with such exceptional service and make the booking process seamless. Thank you so much for your wonderful review, euroloo.

Rated 5 out of 5 stars

Great customer serviceThe staff could not have been more…

The staff could not have been more helpful. Phone calls were answered quickly. When I asked difficult questions, the answers were always found by knowledgeable, friendly staff.
I had never hired a Portaloo before but with this high level of customer service, I will definitely book with Euroloo again. Thank you!

January 28, 2025
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Reply from euroloo - EHQ

Hi, thank you for your 5 star review! We hope to work with you again in the future. euroloo :)

Rated 5 out of 5 stars

Thanks for the good servicies

In time.
Excellent skill.
Good manners!
Professional &Friendly

Well done !

November 4, 2024
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Pablo, Thanks for the 5 stars on our service. Thanks, euroloo:)

Rated 5 out of 5 stars

EUROLOO is a great Company

EUROLOO is a great Company.
Very Professional, always delivers on time.
We currently have 3 units on hire, they are serviced weekly regularly.
Would Recommend EUROLOO.
Thanks for a great Service 💪💪

October 29, 2024
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Martin, Thank you for taking the time to leave such a wonderful review! We're so happy to hear you had a great experience with us. Thanks, euroloo :)

Rated 4 out of 5 stars

Not delivered for the first week and a…

After some contact with them things were sorted so leaving a new review as a happy customer

November 1, 2024
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Damien, Thank you for your time on the phone, as mentioned we have a 7 day off hire period for all contracts. Next time we will provide a better service as well as free delivery:) Thanks, euroloo.

Rated 5 out of 5 stars

Florin Balaceanu

Florin Balaceanu

Very nice man and great service

October 29, 2024
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Matthew, Thank you for the 5 stars! I will pass this on to Florin! Thanks, euroloo :)

Rated 5 out of 5 stars

Florin bal very good man

Florin bal very good man

September 10, 2024
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Steve, Thank you for the good review on Florin! Thanks, euroloo :)

Rated 1 out of 5 stars

Their attitude towards customers and toilets stink

Failed to pick up the toilet by the latest possible date they stated in their contract terms. Called on the 13th of August to arrange to have it picked up by the latest 20th of August. Called them to find out what was going on, told them it was now very smelly, as cleaning fluid had run out and because it was off hired no one had been to clean it. They said it would get picked up as a priority.calked again the next day to get a confirmed date and was told it want due to be picked up until the 3rd. They said they couldnt send anyone earlier because they were too busy delivering. Emailed the owner, no response. General impression is couldn't care less. Very much a "computer says no" attitude from customer service. I'm a construction company, this is not the first time I've experienced poor customer attitude from this company. Will never use again. Clearly can't handle how big they've become. Be warned.

August 29, 2024
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hi Julie, I can see you spoke with Maisy recently in regards to this, the collection charge has been refunded to your self and the toilet has now been collected. I would like to apologise for the experience you have had with us. Thank you, euroloo.

Rated 5 out of 5 stars

Just like to say that Florin Bal

Just like to say that Florin Bal. He was a very good delivery person Danish job efficiently and professionally..

August 30, 2024
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Thank you for the 5 stars! Thanks euroloo!

Rated 5 out of 5 stars

Florin Bal

Florin Bal
I’m really happy to delivery and services
Hopefully always be like this time

August 29, 2024
Unprompted review
euroloo - EHQ logo

Reply from euroloo - EHQ

Hello, Thank you for the good review on Florin. Thanks, euroloo

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