I booked a 2+1 unit for an event in June this year back in September last year . I paid the requested deposit. Last week they called to say that could no longer honour the booking as a large cont... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I booked a 2+1 unit for an event in June this year back in September last year . I paid the requested deposit. Last week they called to say that could no longer honour the booking as a large cont... See more
Company replied
Thanks so much to Toilets+ You responded very promptly to my call and gave me an excellent quote that beat all of the other four quotes I received. You had lots of understanding about my delay in payi... See more
toilets+ have been fantastic they always turn up when they say they will and do a fantastic job. We have an unstaffed site which requires getting in via padlocked gates. This is not an issue for To... See more
Company replied
We had builders coming and going for months. Small firms do not see the need to provide their own loo! Toilets+ sorted us out nicely. Delivered promptly, serviced regularly and collected speedily w... See more
Company replied
Trusted toilet hire company with over 30 years experience delivering portable toilets and luxury toilet trailers to South, East & Central England. Get a free quote and book online.
32 London Road , NR18 9JD, Wymondham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I booked a 2+1 unit for an event in June this year back in September last year . I paid the requested deposit. Last week they called to say that could no longer honour the booking as a large contract they had ) had extended their booking .They said they could do a larger unit but unfortunately the larger unit won’t fit through our gate .
They promised to send me companies that would help but have yet to honour that promise , in the interim I have been frantically trying to source a toilet unit on one of the busiest weekends of the year and so far with no success .
Apalling service . Won’t darken their door again .

Reply from Toilets+
Thanks so much to Toilets+ You responded very promptly to my call and gave me an excellent quote that beat all of the other four quotes I received. You had lots of understanding about my delay in paying ... due to having so many tasks on my plate. You gave me reminders and I appreciated that. You were able to deliver and pick up when I wasn't able to be on site. Thanks from Jen and Space Generators.
I want to share a troubling experience and very negative impact view I had at the Thurso Harbour toilets in Caithness, which are located along the NC500 route. Today, I took my 6-year-old son, who has a disability, to use the men's restroom. As soon as we walked in and I entered one of the stalls, I could hear two men having sex in the stall next to mine clearto day can hear both having sex in the stall. To make matters worse, I found used condoms in the stall, and within just three minutes, I noticed one of the men peering over the top of the stall where my son and I were. I genuinely believe the owner of these toilets needs to take action—specifically, they should build a wall that goes from the floor to the ceiling and seal off the spy holes in the men's restroom. Everyone deserves the right to use the toilet in privacy, without the fear of being watched or recorded. What happened today at the Thurso Harbour toilets was terrifying for both my son and me. As we were leaving to head back to our car, I saw two guys in their twenties rush out after spotting us. Just yesterday, when my wife, my kids and I stayed in Wick, we noticed that the public toilets there had full CCTV coverage both inside and outside. This is exactly what Thurso needs, as the current state of the toilets by the harbour is very off-putting. Having two men engaging in sexual activity in a public restroom is incredibly disturbing. I know I won’t be returning to those toilets again, and I’m sharing this negative experience to warn other men who might use them. Be cautious, as there could be someone in the stall next to you trying to look through the gaps or even recording you. The owners need to take immediate action to ensure that the walls between the stalls are solid from floor to ceiling, preventing anyone from making holes to spy or take illegal pictures of innocent people just trying to use the restroom.
The ownership of this property need to listen to people badly about what is going on with the toilets they owner of as very badly off putting for anyone else
I think we really need to take a serious look at the negative perception surrounding Google and review websites. It's crucial to highlight the risks associated with these toilets. If you decide to use them, just know that it's at your own risk. For instance, the men's toilets have these spy holes that allow you to see straight into the other stall.

Reply from Toilets+
I have witnessed a member of the staff from this company bully and intimidate other road users in West Sussex today. The driver chose to pull out in front of other vehicles when he did not have right of way, and proceeded to then get out of his vehicle to shout abuse at other road users.
I shall never use this company and will actively advise others against user them too. If one member of staff can be so truly awful and abusive to members of the public, what sort of service could they possibly be providing?

Reply from Toilets+
Very law standards. No health and safety protocols.
The agreement was that toilets+ would service the toilet at least once a week. After they missed the servicing, 9 days later they said they are unable to service it every week. Pathetic. Changed the company. Avoid

Reply from Toilets+
Healthmatic toilets in galway a disgrace, blocked, wet, no toilet paper and all for 20c rip off. If county councils or public money are funding then standards are atrocious, if permission to place them then atrocious and please up your game
2 kids ended up going outside as safer, there are so man6 people who need to access these toilets so there needs to be more done for summer

Reply from Toilets+
good service good price with sure I will use them again.

Reply from Toilets+
We needed a loo for a one day event in the middle of a locked wood 30+ minutes from home. I had requested delivery on Friday, collection on Monday with an hour's notice to give me time to get there. Collection on the Monday was especially important as I was leaving for holiday as soon as the loo was collected. All email correspondence referred to collection on the Monday although I do now see that the invoice referred to collection 'W/c Monday...'.
Delivery worked perfectly. Collection did not happen on the Monday and I'm not sure I would have heard at all if I hadn't phoned to check. I was 'squeezed in' at 7.30am on Tuesday. It meant I was a day late leaving on holiday (and I lost money on my booking).
I would re-use Toilets+ again but it has made me very wary of checking that all details are confirmed in all paperwork/correspondence.

Reply from Toilets+
Very helpful customer service & delivered on all promises. Competitive quotes.

Reply from Toilets+
Website was good and when phoning the experience was excellent. Toilet delivered, cleaned and removed on time. The on hold ‘music’ made me laugh every time.

Reply from Toilets+
Fantastic service! Toilet was delivered on time, it was super clean and smelt fine! Arrived fully stocked with toilet paper and sanitiser. Would definitely use again.

Reply from Toilets+
I want to say thank you for a really great service.And if i ever needed a toilet again, i would come right back.

Reply from Toilets+
Cheapest that we have found locally. They are very efficient and the staff I have dealt with have all been very friendly.

Reply from Toilets+
Site was off the beaten track with tight acess, but toilet was delivered with no problem, weekly clean was always on time, with polite and thorough staff

Reply from Toilets+
The loo was delivered on time and the servicing was done regularly despite our house being down a fairly long winding track. The toilet was collected early by mistake but actually this fitted well with our situation as the number of builders had reduced and the main work is finished.

Reply from Toilets+
The entire process from start to finish was excellent, from the initial enquiry call and booking the toilet to delivery and collection. Every member of the team was pleasant and helpful and the paperwork was very straight forward. Thanks to the team for making it so easy!

Reply from Toilets+
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.