At an ATM in Clones County Monaghan I withdrew 200 euro the next day I observed I had been charged £205.23 which is almost 15% which is ridiculous , I sent an e-mail complaining and got a reply with a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I withdrew €20, only after I had approved it, they announced that the feeis €5.95. That is illegal. Their customer service is crap. Its fraud and therefore crime. I reported it to police
BEWARE . Should be criminalised . I needed some cash . Inserted my debit card . They offered an extortionate exchange rate plus an outrageous fixed fee . I chose the NO button . But was forced into... See more
Euronet ATMs and the extortionate exchange rate they “offer” should be outlawed, i was charged 14% over the current rate, daylight robbery! Shame on you Euronet, i will remember NEVER to use your ATMs... See more
Company details
Written by the company
Euronet Worldwide is a global leader in processing secure electronic financial and payment transactions.
Contact info
College Boulevard 3500, 66211, Leawood, United States
- euronetworldwide.com
You should know
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So, I wish I'd seen these reviews before using Euronet.
I went to the ATM at Mandria, Cyprus fruit-shop. I wanted 150Euros and selected 150 from the screen. the charge went through at 154.79 Euros and I accepted the charge, took my money and sighed because there was no receipt available.
When it came through on my statement it had charged me £154.79 as though the exchange rate was 1:1 - which it wasn't. Very unhappy about this and just glad I didn't withdraw more money. My bank can't challenge the transaction because they gave no receipt! Avoid at all costs.
Their ATMs are 100% a predatory scam.
Their ATMs are 100% a predatory scam.
Their unethical company uses “dynamic conversation” to rob unsuspecting tourists out of hard saved vacation money.
Dynamic Conversation is entirely unnecessary when withdrawing money from a credit or bank card. Your institution should convert your money automatically.
Euronet ONLY displays the ATM fee and the normal rate of conversion on the screen then asks if you “agree” to the “dynamic conversion” without displaying the total amount they intend to charge you. They rely on people assuming that the total amount they will be charged is displayed HONESTLY and TRANSPARENTLY on the screen and agree to the conversion. This is how this company scams people out insane amounts of money.
My transaction was for $150 Euro. The ATM displayed a total transaction amount of $167. I agreed. Euronet charged me $187!
I contacted they company. Their literal attitude was “Well, YOU hit agree. Deal with it SUCKER!”
PLEASE DO NOT GIVE THESE CRIMINALS YOUR MONEY!
STAY AWAY a from EURONET ATMS
STAY AWAY a from EURONET ATMS
Charged 25 euros on a 250 euro request!! Fraud and scammers stay away! Report them! Never saw that around the world!!!!
Absolute scumbags charging fees to…
Absolute scumbags charging fees to withdraw funds.
Scammers
Scammers, avoid at all costs. I can't believe you can actually legally steal money now, which is what they do.
Worse atm I have ever used
Worse atm I have ever used! I used the ATM and the money didn’t come out and when I reached out to them instead of dealing with, they passed on the responsibility to my bank which is nonsense as the issue lies with them. I’m also annoyed that the process can take a very long time to get the money back as there is no reason why they should hold onto it ( it can take up to 120 days) I’ve decided never to use their atms again as I have absolutely no faith in their service.
They took my money
Quite simply they took my money without permission. It may have been by accident. 8 complained to their customer service website and they did not reply. My advice
AVOID THEIR ATMs AT ALL COST
Predatory commissions in Greece
Predatory commissions in Greece. Predators with license to do business....
Fraudsters
Fraudsters! I took euros from the euro card, they made a conversion into dollars at a very unfavorable rate for me and deducted 235 euros more from the card than I withdrew! On what basis is the conversion if my card is in euro currency?
Absolute daylight robbery
Absolute daylight robbery. Insane fees. First tteid to get you to withdraw huge amounts then whacks a load of fees on top. Avoid avoid avoid.
Never use Euronet atms
Never use Euronet atms. They charge 14% markup rates and disguise it as a conversion rate! Never use these atms!! They are a scam!
Total rip off
Total rip off. Beware! This should be banned in Germany. Do not ever try to get any money from these scammers.
Alert
Alert! Do not use ATM Euronet.
Unfortunately I didn’t gave my full attention before I confirmed, bad luck!
This bank rob you with a really bad exchange rate. I belived that ATMs in Europe was safe but NOT!!
Euronet ATM’s are a SCAM
Euronet ATM’s are a scam. DO NOT USE! They stole $80 from me. I can’t believe European governments allow this kind of fraud!!!
Worst experience
Worst experience, high transaction costs and conversion rates.
Regret withdrawing money in euronet ATM.
Pure scumbags who should be kneecaped
Pure scumbags who should be kneecaped.
Was in Berlin and was in need euros as I have a UK card was charged a mafia style fee to take my money out.
Love how the euronet website says they are not scamers. They most definitely are.
The bad news is they charged me 15…
The bad news is they charged me 15 euro. I will contact the central bank and find out how they are regulated.
My wife used one of these ATMs when we…
My wife used one of these ATMs when we first moved to Budapest and she withdrew 100k HUF, the fees were around 1700HUF but these ATMs completely screwed her on the exchange rate by 19% so it cost around extra 20k HUF.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
