At an ATM in Clones County Monaghan I withdrew 200 euro the next day I observed I had been charged £205.23 which is almost 15% which is ridiculous , I sent an e-mail complaining and got a reply with a... See more
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I withdrew €20, only after I had approved it, they announced that the feeis €5.95. That is illegal. Their customer service is crap. Its fraud and therefore crime. I reported it to police
BEWARE . Should be criminalised . I needed some cash . Inserted my debit card . They offered an extortionate exchange rate plus an outrageous fixed fee . I chose the NO button . But was forced into... See more
Euronet ATMs and the extortionate exchange rate they “offer” should be outlawed, i was charged 14% over the current rate, daylight robbery! Shame on you Euronet, i will remember NEVER to use your ATMs... See more
Company details
Written by the company
Euronet Worldwide is a global leader in processing secure electronic financial and payment transactions.
Contact info
College Boulevard 3500, 66211, Leawood, United States
- euronetworldwide.com
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Hasn’t replied to negative reviews
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Avoid at all costs
By no means should you use Euronet ATM’. Markup will be roughly 10-12% on top of which they add an additional withdrawal fee which depends on the amount withdrawn. They technically are a legal business but the fact that they do not give you an option of choosing currency like traditional bank ATM makes this a horrible choice 100% of the time, even if we ignore the withdrawal fee. Locals will often tell you there are no fees and that’s usually due to agreements which exempt locals from fees, this propagating the idea that you’re being treated fairly, you’re absolutely not. In my case i was stuck in a scenario where there were no local bank ATM and needed 20€. They charged me 23£ in the end which was a terrible deal however way you look at it.
If you remember one thing from my review, it should be that you should NEVER use their services.
They’re a legitimate business claiming to be transparent, however what they do in reality is position their ATM’s in locations where there’s little competition and give you no option bit to agree to their terms of you need to withdraw cash.
Would give them 0/5 if Trustpilot allowed it.
Avoid these like the plague
Avoid these like the plague. Tourist traps and often placed in historic buildings. Always use an ATM from a local bank and select the local currency for the exchange rate!
Absolute SCAM
Absolute SCAM. Shocking that the EU allows this company to have a presence here. They put Euro in the name but it has zero to do with Europe.
Avoid at all costs. 13% fee plus brutal exchange rate.
More than 100 euro extra for their service RIPOFF FRAUD!!!
I needed 600 euro's for a boattrip in Kroatia. But I could only redraw Kuna's so
I redruw 5.200 Kuna. I needed 4.500 advised bij de exchange rate on offical internetsites. They charged me almoat 800 euro for 5.200 Kuna! That's more than 100 euro for their service!!! What a fraud company!! Avoid Euronet!!!!!
It says "Euro" in the name but it's an…
It says "Euro" in the name but it's an American company that ripps of people with absurdly high rates. Do not withdraw cash from these machines, go to a regular bank ATM in the country you visit (be it Portugal, the Czech Republic, Spain or Belgium).
This is a fraud company
This is a fraud company. All their ATMs across Europe are geared to rip off Tourists who don’t know better. Avoid these pieces of …t, they will charge u a 20% service fee effectively (also scam you in exchange rates on top of service fees). Time to get those banned in the EU
It's a scam
It's a scam! The ATM charged me €20 to get a €100 from my Euro account in Cyprus! What a rip off!
Avoid at all costs
Avoid at all costs. They charged me 23.5 euros and did not even dispense the cash.
One of the worst companies
Withdrawal fees in Europe…where no other ATM takes any. This is no America Euronet ! Dynamic conversion is a total monster. They will charge your card in USD especially with foreign cards like revolut or wise. Absolute junk and they still made a loss in 2020, haha f*** you !
Avoid using these ATMs!
Avoid using these ATMs!
We withdrawn 500 euros last week (Greece) and found out we were charged with 680 USD! This never happened to us and unheard of.
Anyone as an idea what can we do?
Tourists - please don't use this bank, save yourself. Use a reputable bank or carry cash beforehand.
Don't bother with this useless junk of a bank and its ATMs. Even though they claim this is legal, often they'll charge you absurdly high conversion rates and extra fees which will make you wonder where the money goes. They claim it goes into their machines, but still charging ridiculous fees compared to other banks is practically scamming and ripping off.
Speaking from my experience at Budapest's main train station, often these ATMs are placed so that there's no alternate for you. You do wonder how such a scummy company operates in Europe with such regulations. They're targeting foreigners in places with different currencies. Especially places like Prague or Budapest which don't use the Euro.
Please save yourself money and time. Use a different ATM or just use cards wherever you can directly. Don't bother with this useless company. I hope someone will file a lawsuit against this considering how so many people have been ripped off without being given money.
Please. Please. I can't stress this enough. Save yourself the money and go for a reputable bank. Most places in Europe accept cards. I hope these scums go out of business.
You bunch of thieving ba—tards
You bunch of thieving ba-stards Im going to make sure everyone know about you all over social media, I can’t believe what you have charged me.
Cannot believe that these people are…
Cannot believe that these people are allowed to trade with extortionate fees.....criminal!!! Would have rather give it away than pay for the pleasure. Please do NOT use these ATM's ever
They stole my money in Rovinj/ croatia
They stole my money in Rovinj/ croatia. I went to atm and checked conversion rate and canceled the transaction however, 2 days later it has appeared on my bank statement that money the enquiry has been removed from my account! In any other circumstances this would be viewed as robbery!!!!!!!
Euronet are a scam cash machine company…
Euronet are a scam cash machine company which charges extortionate fees to unwitting tourists to access their own money in foreign countries. I was charged 4 euros to withdraw 20 euros... because I didn't want to accept their exchange rate, which would have cost me £25 to withdrawn 20 Euros, even though 20 euros is £18. Avoid these cash machines whenever you see them in European cities and go to a local bank cash machine instead.
Stop destroying historical buildings…
Stop destroying historical buildings fuc kers
I was robbed by a Euronet atm…
I was robbed by a Euronet atm yesterday. I went to withdraw €100 yesterday from a Euronet atm at a shop near my home. It did not dispense the cash but the transaction is still pending on my bank account. I want my money back. I rang the number on the side of the machine but the girl on the phone wasn't helpful. I phoned my bank today and they don't seem sure what can be done. I have been left with no grocery money because of Euronet
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