Euro Pacific Bank Reviews 

389
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now. Now the Support Center doesn't even work in the a... See more

Rated 1 out of 5 stars

Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... See more

Company replied

Rated 1 out of 5 stars

My account has been blocked since February and nobody in this bank wants to solve this problem. they just send me the stupid message "Updated eBanking Case - 20060300064V  A Compliance and Regulatory... See more

Company replied

Rated 5 out of 5 stars

Mart van der Leer the Senior Onboarding Specialist who is helping me with my account set up has been very helpful. Despite we are under-lock down, working from home during COVID time, he has been able... See more

Company replied

Company details

  1. Financial Institution
  2. Bank

Information provided by various external sources

Euro Pacific Intl. Bank Inc. is a licensed international bank offering individual and corporate bank accounts, a wide array of investment products, and more. Our mission is to provide modern, online banking products with sound banking principles, which is why we launched Full-Reserve Banking. This means that we operate on full liquidity, full capitalization, and zero loans. Since 2012, we've served thousands of customers in over 140 countries.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

389 reviews

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2.6

All reviews

(389)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Opening a corporate bank account

The process of opening a corporate bank account was very slow but it was ended succesfully. They investigated the company very deep but the communication and client treatment was excellent.

August 23, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from the client services team

I have a business bank account with Europac and not had any major issues, and if I have had any small issues that need dealing with I just call them up and they are dealt with very professionally and quickly. If I don't phone then I send an internal message which works just as well. The client services team I have found are better than UK and US business banks as they actually listen to your issue, and genuinely want to help

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly and very supportive! Especially my dealings with Mart. Also many features available through their banking terminal which includes Currency trading with the MT4 platform. In addition there multi-currency account covers my needs.

August 17, 2019
Unprompted review
Rated 5 out of 5 stars

Good Service

Having just recently set up my own company EPB was recommended by some of my colleagues who have their accounts managed with them already.
The team at EPB has been very helpful and patient during this process and has been very forthcoming. Service has been very prompt and especially Mart has been most helpful, always able to reply in a very timely manner.

July 28, 2019
Unprompted review
Rated 5 out of 5 stars

Good service and effecient

Whilst at times i may have had issues with this bank, these were all resolved quickly and efficiently by the bank. They provide consistently good service and are user friendly

July 24, 2019
Unprompted review
Rated 5 out of 5 stars

The Euro Pacific service-

The Euro Pacific has been of great support since account was opened and I recommend the bank for private reserved management both private and corporate.

I have dealt with numerous client managers and they have been very through , professional, and extremely helpful, and supportive.

I have to be slightly bias and must confess that Joy Ann has been superb with her services as she has managed a lot of problems and resolved issues with excellent endeavour and has a very bright future ahead in High net worth private and corporate client management .

Sahyan Trading

July 22, 2019
Unprompted review

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