Excelente speed, arrived as expected, however the box was heavily damaged and had even an opening in one of the sides. Fortunately I lost nothing however poor handling in my opinion.
Company replied
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Excelente speed, arrived as expected, however the box was heavily damaged and had even an opening in one of the sides. Fortunately I lost nothing however poor handling in my opinion.
Company replied
We received our item! That is what made it great - we had challenges due to our item being sent overseas to the US - ended up having to pay another duty fee once item was received in the US (we were... See more
Very smooth process,from choosing the time slot to the pick up at the address. A few days later the pack was delivered without any issues to the final destination.
Following a pretty complicated shipping situation with moving goods from Italy to Ireland, I did some research and discovered these guys and saved myself more than 10 times the original price I wa... See more
Written by the company
Spedisci adesso
Traccia la spedizione
Listino prezzi
Written by the company
Via Luigi Negrelli 15, 39100, Bolzano, Italy
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Replied to 46% of negative reviews
Typically replies within 1 week
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Sempre pronti a supportarci. Le risposte a eventuali problemi arrivano in tempi ragionevoli.
If you need a tracking code, avoid this service because they provide a general unique tracking code which is valid only on their website. I had to investigate forever to find the real courier tracking code, even the courier himself was not able to understand the real tracking code. My client complained because he wanted the real courier tracking code. Since my package even changed delivery company on its way, I had to provide even a second tracking code to my client who was very upset. Besides they work with GLS which has a horrible customer service, they don't have operators who can help.

Reply from Europacco
The delivery was great! I forgot my passport in my hotel safe in Arco(Lago di Garda) They grabbed it up at Friday and it was delivered on Monday morning! Perfect, than you.
I was very satisfied being able to track the delivery each day: it was an important document that arrived on time.
i recently moved a shipment from spain to italy. this was the best courier experience i have ever had. best communication, a fair price, delivered early. highly recommend them.
Very good service, fast delivery and fair prices! Big plus that the whole process is super easy. Can absolutely recommend!
Perfect service, fair prices. Very good internet tracking. You can at any time check the status of the delivery.
In my case fast delivery from Rom to Germany. Highly recommended!
Good, quick, high standard service.
Good for price and international delivery.
I dont give 5 stars just because I am using this service again and I am currently still wainting for the pick up of this delivery. I am in a small city, I understand that it might be not as fast as in big cities. Just some feedback.
I choose them when I was forced to hire other delivery company due the lack of professionalism from ECOPARCEL (scam btw) And EUROPACCO does the job!!!! My parcels arrive on Monday to Italy, on time and all together
(weekend was in the middle) they have phone number and chat and they reply instantly! Very happy with their services. From now on I'll trust their job and caring. Thank you so much!!
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