Europacco Reviews 

12,802
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Excelente speed, arrived as expected, however the box was heavily damaged and had even an opening in one of the sides. Fortunately I lost nothing however poor handling in my opinion.

Company replied

Rated 5 out of 5 stars

We received our item! That is what made it great - we had challenges due to our item being sent overseas to the US - ended up having to pay another duty fee once item was received in the US (we were... See more

Rated 5 out of 5 stars

Very smooth process,from choosing the time slot to the pick up at the address. A few days later the pack was delivered without any issues to the final destination.

Rated 5 out of 5 stars

Following a pretty complicated shipping situation with moving goods from Italy to Ireland, I did some research and discovered these guys and saved myself more than 10 times the original price I wa... See more

Company details

  1. Shipping Company
  2. Courier and Delivery Service
  3. Courier Service
  4. Delivery Service
  5. Shipping and Mailing Service
  6. Shipping Service

About Europacco

Written by the company

Europacco.com è un portale online di spedizioni con sede a Bolzano, che offre ai suoi clienti la possibilità di acquistare un servizio con ritiro a domicilio e consegna in tutto il mondo. Utilizzando i migliori spedizionieri, europacco.com garantisce un ottimo servizio veloce ed economico adeguato sia ai clienti privati che alle aziende.

I prezzi imbattibili sono una conseguenza dell'elevato volume di spedizioni gestite che permette ad europacco di proporre scontistiche ai propri clienti. Grazie all'utilizzo di tecnologie avanzate, ad anni di esperienza nel settore della logistica e alla gestione del Servizio Clienti, europacco.com riesce ad offrire un servizio semplice, economico e professionale a tutti i suoi clienti.

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Europacco.com

Written by the company

da casa tua in tutto il mondo...
Scegli di affidare i tuoi pacchi, documenti o bancali ad europacco.com. Compila il modulo online su www.europacco.com, effettuata il pagamento e rimani in attesa del ritiro da parte del corriere incaricato per il giorno previsto. Facile, veloce ed economico!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(12,802)

1,189 reviews in the last 12 months

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Rated 1 out of 5 stars

Courier tracking code very difficult to get

If you need a tracking code, avoid this service because they provide a general unique tracking code which is valid only on their website. I had to investigate forever to find the real courier tracking code, even the courier himself was not able to understand the real tracking code. My client complained because he wanted the real courier tracking code. Since my package even changed delivery company on its way, I had to provide even a second tracking code to my client who was very upset. Besides they work with GLS which has a horrible customer service, they don't have operators who can help.

August 9, 2023
Europacco logo

Reply from Europacco

Dear Mr. Attila Kapodarca,

we regret Your negative feedback and what You have reported.

This to inform You that all of our shipments can be traced on our website by inserting the europacco shipment number given at the confirmation of the order. By inserting it on our page, You can see both the national tracking number and the international one. The fact that by inserting only one shipment reference and see all the other tracking numbers is an extra service that we offer to our clients and we are sorry to see that You did not understand and appreciate it.

Also, if any issue faced or help needed, You could always have contacted us. With regret we note You never did this.

Best regards,
europacco TEAM

Rated 5 out of 5 stars

The delivery was great

The delivery was great! I forgot my passport in my hotel safe in Arco(Lago di Garda) They grabbed it up at Friday and it was delivered on Monday morning! Perfect, than you.

August 20, 2023
Rated 5 out of 5 stars

Perfect service. Highly recommend.

Perfect service, fair prices. Very good internet tracking. You can at any time check the status of the delivery.
In my case fast delivery from Rom to Germany. Highly recommended!

July 10, 2023
Rated 4 out of 5 stars

Good Service. Will use again

Good, quick, high standard service.
Good for price and international delivery.
I dont give 5 stars just because I am using this service again and I am currently still wainting for the pick up of this delivery. I am in a small city, I understand that it might be not as fast as in big cities. Just some feedback.

April 24, 2023
Rated 5 out of 5 stars

Happy with the service

I choose them when I was forced to hire other delivery company due the lack of professionalism from ECOPARCEL (scam btw) And EUROPACCO does the job!!!! My parcels arrive on Monday to Italy, on time and all together
(weekend was in the middle) they have phone number and chat and they reply instantly! Very happy with their services. From now on I'll trust their job and caring. Thank you so much!!

April 24, 2023
Unprompted review

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