Europcar Greece - PAROS AIRPORT Reviews 7

TrustScore 4 out of 5

4.2

Paros Airport, 84400 Paros, Cyclades, GR


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See what reviewers are saying

Rated 5 out of 5 stars

We had wonderful and friendly service both at the port pick up and the airport drop off . Nice car , good value and friendly team

Rated 4 out of 5 stars

Even we mentioned the airport travel, we've paid penalty for outside business hours services.

Company replied

Rated 5 out of 5 stars

Very efficient delivery of the car. The car is brand new and correspond exactly to our booking.

Company replied

Rated 4 out of 5 stars

The service was efficient and polite. The car on pick up had an empty fuel tank that needed to be re-filled which delayed our departure. The car was filled to a half tank (4 bars) by the Europcar repr... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

Europcar set a new course in Greece as of October 2021, when it started to be managed by Kinsen Hellas. The regeneration of Europcar was completed with stations’ total renovation, the total fleet’s completion of new, eco-friendly and state-of-the art cars, high quality and consistent customer service in order to perfect your accommodation in Greece. *Book online, direct and easily from Europcar’s official website and explore all the extra services.For picking up you have only to hold your identity or passport, your valid driving license for a minimum of 12 months and a valid credit card under your 📌 Find us: Meet & Greet- Our representative will be waiting for you at the arrival hall 🆘 📱+30 2284 090732


Contact info

  • Paros Airport, 84400, Paros, Cyclades, Greece

  • 2284090732

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great car quality and service

Very efficient delivery of the car. The car is brand new and correspond exactly to our booking.

July 7, 2022
Unprompted review
Europcar Greece - PAROS AIRPORT logo

Reply from Europcar Greece - PAROS AIRPORT

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Rated 4 out of 5 stars

No use penalty

Even we mentioned the airport travel, we've paid penalty for outside business hours services.

July 6, 2022
Unprompted review
Europcar Greece - PAROS AIRPORT logo

Reply from Europcar Greece - PAROS AIRPORT

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. Your booking request pick up of the car out of the hours of the branch, so we needs to follow the commercial pricing policy of Europcar International.
At Europcar Greece, our goal is to provide the highest quality products and services to our valued customers.


We look forward to serving you again soon.

Customer Service Team

Rated 4 out of 5 stars

Generally good experience

The service was efficient and polite. The car on pick up had an empty fuel tank that needed to be re-filled which delayed our departure. The car was filled to a half tank (4 bars) by the Europcar representing but dropped to 3 bars very shortly after leaving the depot.

April 23, 2022
Unprompted review
Europcar Greece - PAROS AIRPORT logo

Reply from Europcar Greece - PAROS AIRPORT

Dear John

Thank you so much for your effort. Europcar Greece values your opinion. We strive for excellence in customer service, but it’s clear we missed the mark in your case.
As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
We will be happy to serve you again

Regards.
The Customer Service Team

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