NFL Shop EU Reviews 

4,150
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 659 reviews, reviewers had a great experience with this company. Customers frequently praise the quick and efficient delivery service, noting items arrive on time and are easy to track. Many people are also very satisfied with product quality, finding items as expected or excellent, and appreciate the straightforward ordering process. However, some customers noted issues with product sizing, finding items larger or smaller than anticipated, and experienced inconsistent quality with faulty items, peeling numbers, or poor stitching. Additionally, a few reviewers mentioned high shipping costs or price discrepancies, alongside occasional delivery problems like delays or non-arrival.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing, with some praising... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Quality

Users describe positive interactions with quality, with many reviewers finding the products to be excellent... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the smooth and easy... See more

Price

People report ambiguous experiences with price, with many reviewers finding products to be well-priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great, quality as expected. Quick delivery, I was able to track it from the beginning till the end. Only downside was I wasn’t able to select delivery type - it was fixed at express wh... See more

Rated 4 out of 5 stars

Easy access to the desired team, many items to chose, but pretty unorganized and mixed (Filter set to women and I got mens clothes, hmm). Delivery time inbetween the scheduled delivery. That's good... See more

Rated 4 out of 5 stars

Although IT took a few days the delivery went very well. The only thing that could be better, would be a warning that a XL jersey seams to mean the US XL which would be at least the European XXL.... See more

Rated 4 out of 5 stars

Items arrived quickly and they were what I expected them to be. Good quality items, though I should have chosen the next size up. However, when alls said and done I am left a happy and satisfied custo... See more


Company details

  1. Sportswear Store

Written by the company

Europe NFL Shop is the place to get new Kansas City Chiefs Super Bowl Champions Apparel! Also shop the latest arrivals of Nike NFL Jerseys, NFL Clothing and Apparel, New Era Headwear, Equipment & Souvenirs. Get your NFL face coverings, jersey, fashion, equipment, headwear or souvenirs online today. You will find on your new NFL Shop Europe, Middle East and Africa a wide range of products for all of the top teams, from NFC heavyweights like the Dallas Cowboys and Seattle Seahawks to the AFC's Kansas City Chiefs and Pittsburgh Steelers. Shop the best brand online with the New Era, Fanatics Branded, Wilson and Nike NFL products


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(4,150)

1,035 reviews in the last 12 months

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Rated 1 out of 5 stars

Please do not use "Correos" Company in…

Please do not use "Correos" Company in Spain. Because of them, my shirt didn't arrive on time. It's a company that runs very poorly; the delivery drivers don't do their jobs properly. That's why I couldn't go to the Madrid match wearing the shirt; it was stuck in a warehouse because the driver refused to deliver it.

November 14, 2025
NFL Shop EU logo

Reply from NFL Shop EU

Hi, Pablo. We apologize your order didn't arrive within the needed timeframe, and we appreciate you letting us know. We have reached out to you via email. Hope to hear from you soon. Sincerely, Morgan

Rated 1 out of 5 stars

Wrong jerseys, WRONG SPORT!

I've used them on numerous occasions (living in the UK this is out ofof necessity rather than choice) to order NFL jerseys for myself, friends and my children.

Everytime they get the order wrong:
1. First time they actually sent my an extra vintage Steelers jersey my mistake (not so bad!)
2. Washington Football Team (at the time) jersey that never turned up... Took 3 months to get money refunded.
3. 'Custom' (select number and name) Bills jersey for friend where I learnt that 'custom' does not mean made to order. Instead it means, if you happen to select a player that is already stocked on the site you're in luck, otherwise it's never stocked (defeating the point of ever using the 'custom' option). NEVER USE THIS... IT IS A SCAM!!
4. A Jags jersey for my 5 year old daughter for Christmas. They instead delivered two Chelsea FC jerseys... wrong team, WRONG SPORT!! Learnt that they never stocked my daughter's player/size, and no plans to.

December 7, 2025
Unprompted review
NFL Shop EU logo

Reply from NFL Shop EU

Hello Lauren & Mike, we are extremely sorry to hear about the issues you’ve experienced with your order. We understand how disappointing it is, especially when ordering for yourself, friends, and family. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna

Rated 4 out of 5 stars

Items arrived quickly and they were…

Items arrived quickly and they were what I expected them to be. Good quality items, though I should have chosen the next size up. However, when alls said and done I am left a happy and satisfied customer. I am a new convert to American Football and have picked the Browns as my NFL Team, so I’ve been told to keep my fingers crossed if I hope to remain either happy or satisfied. Lol. I’m committed now. After all, I’ve bought the shirt!

November 28, 2025
Rated 1 out of 5 stars

I never received my order that I have…

I never received my order that I have paid 162 €.
I wrote multiple times to the customer service never got an answer . That stole my money . Never buying from them again !

There is no way to reach out since the customer service never answered back to my MULTIPLE emails . If you are transparent to let me where should I reach out I’ll be happy to do that …
The order is Shop Order 279-6024-8775.

September 10, 2025
Unprompted review
NFL Shop EU logo

Reply from NFL Shop EU

Hello Consumer, Thank you for reaching out and taking time out of your busy day to provide us with feedback. I do apologize for any inconvenience this may have caused you. This is not the experience we want for our Fans; I am happy to help. We reached out for more information to resolve this for you, as we were unable to locate the order. We hope to hear from you soon. Sincerely, Sam


Thank you so much for getting back to us. At this time, we have reached out via email to assist in a resolution. We look forward to your response. Thank you, Jordan.

Rated 1 out of 5 stars

If I could give zero stars i would!

If I could give zero stars i would. Ordered a jersey in the black Friday sale, it needed a code which is applied at checkout, this was already there in the final basket, both my husband and I had checked it and saw it was applied, however after payment went through and we got the receipt I had been charged the full price. I went on the confirmation email and emailed customer services immediately to tell them what had happened. I had no response and giving then a chance due to the weekend, I sent a follow up again on Monday. After no reply again, I went on the chat bot and spoke to an assistant who basically said it was my fault, they'd sent the order and theres nothing they would do, absolutely shocking customer service. When this has happened to my husband with other companies, they've simply reimbursed the overpayment, who is going to pay full price when an offer is on?? I believe they use this as a tactic to catch people out as i've seen another similar complaint, so be careful, the code already appears to be in the basket or can't be applied. Customer services are unhelpful, then claim to care they don't. Will never use again and don't recommend, spend your money elsewhere if you can the shirts from another company!

December 2, 2025
Unprompted review
NFL Shop EU logo

Reply from NFL Shop EU

Hello Felicity, we are truly sorry for the frustration and inconvenience caused by this issue with your order. We completely understand how upsetting it must have been to see the discount applied at checkout, only to be charged the full price. This is not the experience we want our customers to have. Please know that we take feedback like yours very seriously and are reviewing our processes to ensure that this doesn’t happen again. I hope that my actions help find a satisfactory solution for you. I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna

Rated 1 out of 5 stars

You will get a jersey, But...

I ordered a jersey and it arrived, But the numbers were cheap and shitty. IDK if that's a NFL Shop EU problem or a Fanatics problem or what. But the jersey quality is in the shit hole. Should've ordered one from 2017 on Ebay

August 21, 2025
NFL Shop EU logo

Reply from NFL Shop EU

Hello Anonymous, I am sorry to hear that you were unhappy with the quality of your jersey, and I appreciate you bringing it to my attention. I am happy to help. I have reviewed your order and sent you an email to the address on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam

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