Eurosportplayer Reviews 

959
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Standard of commentary for winter sports is awful. So much total rubbish from the so called experts. Emma giving her views on alpine skiing is the worst of them all. Cut out all of your stupid technic... See more

Rated 1 out of 5 stars

English open snooker final.both sessions advertised on saturday for sunday coverage. by sunday the 1pm session was missing.this often happens when they want you to subscribe to internet chanel...just... See more

Rated 1 out of 5 stars

I have just spent 6 hours watching the queen stage of a cycling grand tour - a sport that I absolutely loved. Unbelievably Eurosport hasn't shown the last half hour : the bit when all the tactics... See more

Rated 2 out of 5 stars

I’m very disappointed in the Eurosport Tour de France coverage this year. You have dropped Dan Lloyd who was excellent and replaced him with Dani Rowe. Whilst I understand this ticks the diversity box... See more

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TrustScore 1 out of 5

959 reviews

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Rated 2 out of 5 stars

No comentry when watching MXGP

No comentry when watching MXGP, whats going on.
Feel a bit robbed.

October 10, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Andy, I am sorry to hear that the commentary was not available for the MXGP race. Please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter. We would be happy to look into this for you.

Rated 1 out of 5 stars

Turkish airlines / Basketball…

Turkish airlines / Basketball Euroleague 21/22 season games aren't on this platform. What a waste of money if you had annual membership?!
No refund, no notice .. nothing. No respect to to the viewers at all! Don't sign up !

October 5, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Romanas, as a basketball fan myself I really understand how frustrating this is. Unfortunately, we don't have the broadcasting rights to show both events on Eurosport. However, I have personally forwarded your suggestions over for further considerations.

Rated 3 out of 5 stars

Excellent cycling coverage by Eurosport except !!…

Excellent cycling coverage of the World Championships and Paris-Rhoubaix by Eurosport but the presenter just talks over the medal ceremonies ,repeatedly ignoring the pictures on show , have a bit off sense of occasional, just be quite for a minute and also it’s not a fashion show it’s a cycling race grrr

October 2, 2021
Unprompted review
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Reply from Eurosportplayer

Hi there, thank you for sharing your feedback with us! I have personally forwarded your comments over for further considerations.

Rated 1 out of 5 stars

Unable to play video. Try again later....

I purchased a year subscription to watch snooker via a Firestick. I constantly spend over 15 minutes trying to get a video to play as it keeps giving an error saying "unable to play.. please try again later". It would be very infuriating if this was a free app but completely not acceptable from a paid service. Eurosport need to get their act together!

September 18, 2021
Unprompted review
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Reply from Eurosportplayer

Hey Paddy, I am really sorry to hear that you are experiencing difficulties watching the Eurosport Player. There are few troubleshooting steps that might help you resolve this quickly. Please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter.

Rated 1 out of 5 stars

I paid £43 to watch 1 yrs worth of…

I paid £43 to watch 1 yrs worth of snooker. Watched 1 tournament and thereafter all I saw was lycra cycling!
If you want snooker... look elsewhere. mamils have stolen this channel

September 11, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Man, I am sorry to hear that you are not satisfied with the amount of Snooker that we are offering. Could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter? We would be happy to help you furthermore.

Rated 2 out of 5 stars

I am watching Eurosport player on an Apple TV

I am watching Eurosport player on an Apple TV. Unfortunately live programs never updated when I switch on the app. It is stucked with the already finished programs. I have to restart the system to manage to get the actual programs. This is extremly annoying. Can you help me what should I do to solve it?

September 4, 2021
Unprompted review
Rated 1 out of 5 stars

Uk / German eurosport player in Spain.

Whenever I star up the app, some days it is the German eurosportplayer version on, today it is the UK version son I cannot watch any Us open tennis matches....and this is why I paid the suscription fee. I am in Spain all the time and I want to watch Always the Spain Eurosport player, how can I sport this out? Please help me.

September 4, 2021
Unprompted review
Rated 1 out of 5 stars

I paid for a subscription to watch La…

I paid for a subscription to watch La Vuelta through Prime and I cant get highlights of stage 17 or even watch the replay. The app on Prime is almost unusable. Really disappointing.

September 2, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Neil.
Thank you for your review and I'm sorry to hear that you're unable to get highlights or replay of the Vuelta Stage 17. While you can find our Eurosport content via third parties such as Amazon Prime, for more information on exact content please go to: https://tinyurl.com/24fzndwh or contact Amazon Prime support directly.

Rated 2 out of 5 stars

Where is the first 2 hours??

Why is it on this years vuelta espana your only showing the second half of the races. You have 16channels of eurosport extra... Why is it not shown on there? When the commentators come on and say that the first hour of racing was amazing when you haven't shown it, feels like a kick in the teeth

August 24, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Chris, I am delighted to hear that you are passionate about cycling. I am sorry to hear that you were not able to enjoy the first half of the Vuelta race. Could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter? We would be happy to look into this for you.

Rated 1 out of 5 stars

Coverage WSBK & BSB

Poor coverage on eurosport player for BSB and WSBK. Annoying starting soon messages and lack of comnentary (as mentioned by other reviewers). App is temperamental, I have to keep closing it. Usually watch the races on eurosport on sky but races have not always been shown this year so had to purchase the app.

August 22, 2021
Unprompted review
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Reply from Eurosportplayer

Hey Cath, I am really sorry to hear that you are experiencing difficulties watching the Eurosport Player. There are few troubleshooting steps that might help you resolve this quickly. Please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter. I am sure that together we can resolve this!

Rated 1 out of 5 stars

Sick of staring at “starting soon”…

Sick of staring at “starting soon” screen in between BSB races.
No time scale or anything ,very poor service glitchy.

August 22, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Keet, thank you for sharing your feedback with us. I have personally forwarded your comment over for further considerations! Should you experience any issues with the app, we would be happy to help out. You can contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter. Cheers!

Rated 1 out of 5 stars

Would give a big fat zero if I could

Would give a big fat zero if I could. BSB and WSBK coverage is a total joke. I can never find it on the messy app or on TV. Sometimes there is commentary, sometimes not. I have lost track of the amount of hours spent watching 'starting soon'. It used to be good, but this year it has dropped right off. My wife hates me moaning about it every time I try to watch it. Pathetic.

August 21, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Tony, I am delighted to hear that you are passionate about motorbikes. I am sorry to hear that you are experiencing difficulties finding the races on the app. We would be more than happy to look into this for you, could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter. I am sure that together we can resolve this!

Rated 2 out of 5 stars

Not great

Paid for this so I could watch the Vuelta cycling but the coverage and commentary are really poor compared with ITV4. Shots keep jumping about with mostly long distance helicopter shots and rambling commentators.

August 20, 2021
Unprompted review
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Reply from Eurosportplayer

Hello Maureen.
Thank you for sharing your concerns with us and I'm sorry to hear that you find the coverage poor.
We will be more than happy to look into this further with you and kindly ask you to get in touch with my colleagues in customer support here > https://bit.ly/3AXnxr9, you'll be able to find the different options to reach us at the bottom of the page.
We look forward to hearing from you as we are eager to help you.
Wishing you a pleasant weekend!

Rated 1 out of 5 stars

Sean Kelly needs to go

Please can you remove the Irish guy from your coverage he adds nothing and doesn't even seem to know who is riding
The rest of the team are great and the coverage is much appreciated and very good

August 15, 2021
Unprompted review
Rated 1 out of 5 stars

Unforgettable poor Eurosport’s Volleyball.

Using the TV channels and on demand services was really dysfunctional.

You would join the footage at the start and it would show who won and show a different sport.
When they actually start on time they would cut to another sport and come back missing huge chunks of the game.

I never expected it to be perfect, but the problems were on every match. I think the only match without issues was some of the Men’s Argentina games, only having no commentary but being able to watch the whole thing.
Common issues summarised:
- incomplete and disrupted footage not at advertised times.
- spoiling men’s or women’s games results during the other genders matches.
- impossible to find matches, I couldn’t find any of Japan’s for example, checked and not available at all.

This may have been a V+ issue and not Eurosport but there were many games I simply could not find at all.

During their streamed matches on Eurosport they would randomly switch to City footage mid game, the ladies Gold medal match for instance.
Speaking of which, they even fast forwarded through an entire set of the Gold Medal game, it wouldn’t be acceptable during qualifiers, but the Gold Medal final? I was flabbergasted.

If you did watch it on catch up through the app, you had results spoiled. The score or winning team posing in thumbnails. They had highlights first and foremost so you couldn’t just go to the game without all these spoilers.

This is Eurosport’s first time providing the Olympic service, so I was always going to be forgiving of what they delivered. I think if they decide to take it off of public broadcasters again, they need to at the very minimum show full games. It totally ruins the drama of the sport and since they have a monopoly on the footage, it’s just really sad to see it destroyed like this.

I waited an extra year to see the World Olympics finals, it was ruined.

August 15, 2021
Unprompted review
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Reply from Eurosportplayer

Hello James , Thank you for reaching out eurosport customer support , we appreciate your interest in our programs and sharing your feedback with us. We'll definitely keep this in mind moving forward, as we want you to fully enjoy your favorite content! Best wishes .

Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would. This years olympics has been ruined by the coverage. Faults so far with Eurosport;

- Judo coverage had no commentary or even any sound at all to start with
- Women’s volleyball coverage was fast forwarded by 2 and 3 sets far too often, meaning large portions of the matches were missed
- The sound cut in and out on the volleyball
- The coverage broke part way through the volleyball gold medal match
- Recording events was a joke, my recording of the weight lifting and volleyball cut off mid event
- I didn’t see any sign of the lighter weight lifting categories, the fencing, the karate, the pole vault, archery and more
- The judo and the Tae Kwon Do commentators were extremely informative, where as the others gave very little explanation of the technicalities of the sports they were commentating on. The extremely negative diving commentator was also pretty frustrating
- As I type this, the women’s rhythmic gymnastics final has been cut off mid ribbon performance and replaced with the team finals, randomly

This is just what is on the top of my head. What a far cry from the amazing BBC coverage of the Rio, London and Beijing Olympic where every sport was only a red button press away. I wish I hadn’t complained about their coverage being incredibly biased towards the team GB athletes, as I’d much prefer putting up with that in exchange for getting their coverage back.

The fact that the Olympics sold out the majority of their coverage to the highest bidder, with no regard to how the sports and athletes would be showcased is yet another example of the almighty dollar being more important than everything else. Disgraceful.

Incoming generic copy and paste response from a poor Eurosport employee who gets paid far too little to go through scathing comments, has no power to take any action and knows nothing will change based on any of this feedback (because that would mean Eurosport admitting fault and having to pay money to do something differently, which no one does anymore).

August 8, 2021
Unprompted review
Rated 1 out of 5 stars

Where is WSBK and BSB

Eurosport is supposed to be the home of motorcycle racing but they have only shown one round live so far this year. It is NOT available through Prime and is a complete waste if money unless you like cycling, tennis and Olympics which, are also covered live on other channels. Very frustrating to see these sports saturating the Eurosport player and nothing for motorcycle racing supporters, last up date for BSB was Knockhill 2 weeks ago and WSBK at Donington a month ago. Shocking service, won't renew.

August 7, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Carol. I am sorry to hear that you are not able to watch many of the motorcycle racing. While you can find our Eurosport content via third party providers such as Amazon Prime, please go to: https://cutt.ly/1k5an4r for more information on exact content or contact Amazon Prime customer service directly. However, I have noted your feedback. Rest assure, that we are taking on your complaints and considerations further in order to provide a much better experience for our customers.

Rated 1 out of 5 stars

Thought it was great track cycling on…

Thought it was great track cycling on Eurosport tv every evening but you can’t hear the commentators for the bike noise. Don’t know where the press box is but the sound is really poor

August 6, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Fiona, I am sorry to hear that you are experiencing audio difficulties. Could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter? We would be happy to assist you furthermore.

Rated 1 out of 5 stars

Dreadful Olympic coverage

Dreadful Olympic coverage, poor highlights, all around awful viewing experience. The BBC coverage (UK) is far superior in every way!

August 5, 2021
Unprompted review
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Reply from Eurosportplayer

Hi James,

Thank you for contacting discovery+ customer service.

I’m sorry to hear that you have experienced those kind of difficulties, and thank you for you explanation and feedback! Knowing the issues you are experiencing helps us improve our platform, which always will be a work in progress.

Please, don’t hesitate in contacting us again if you need anything else, or if you have more feedback to give us. We value your opinions, and try to take action on them as quick as we can!

Have a nice evening and stay safe !

Kind regards,

Rated 3 out of 5 stars

Olympic English Commentary disappeared!

Watching the Olympics Day 7 Evening athletics and the English commentary keeps disappearing! So annoying. Had to switch ftom Eurosport Player Eurosport.

August 5, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Shirley, I am sorry to hear that you were experiencing difficulties with the commentary on the Eurosport Player app. Please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter, and we would be happy to look into this for you.

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