Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... See more
Company replied
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See what reviewers are saying
I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please... See more
I ordered a headband late on Monday evening, it was the Angelina, and realized the next day that I'd paid for the wrong postage - I needed it for Saturday. No need to worry, the item was despatch the... See more
Company replied
I absolutely love their headbands! I got the braided velvet headband in rusty brown for Christmas and I’ve already ordered another one in dark green which arrived today 😃 they are super comfortable t... See more
Company replied
Company details
Information provided by various external sources
Beautifully Designed Headwear and Jewellery.
Contact info
35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- info@evelynandrose.co.uk
- evelynandrose.co.uk
3.9
Great
228 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I ordered a hairband and I was…
I ordered a hairband and I was absolutely delighted with it. It looked exactly as it did on the website, if not even prettier, the quality is fab. It also came packaged very well, protected but also in a super cute pink bag, perfect for a gift. I will definitely order again and highly recommend. I had a little hiccup with ordering, I think I had a poor connection, and accidentally placed multiple orders. This was resolved for me really quickly. X
August 14, 2021
Reply from Evelynandrose
Thanks Abi for taking the time to leave such a lovey 5 star review and for your patience during our brief website glitch! x
Excellent service & product.
July 30, 2021
Reply from Evelynandrose
Thank you very much for taking the time to leave us a 5 star review x
Beautiful hairband arrived so quickly!
Beautiful hairband arrived so quickly!! Couldn’t have been happier
July 27, 2021
Reply from Evelynandrose
Thank you, what a lovely review, so pleased! x
Beautiful headband
Would prefer to have the flexibility of returns, but luckily the product was beautiful and fit for my friends wedding - so the return was not needed.
July 15, 2021
Reply from Evelynandrose
Thanks Beth for your 5 star review and so pleased it worked well for the wedding x
Perfect!
Fast delivery. Beautifully wrapped on arrival, with a little bag to keep the headband in perfect condition. The headband itself was gorgeous - not tight on my head and didn’t dig in at the sides like so many do which meant I was able to keep it on comfortably all day at a wedding. I got so many compliments on the headband, I love it!!
July 9, 2021
Reply from Evelynandrose
Thanks Lizzie, glad you loved your headband and it went down well at the wedding x
Reply from Evelynandrose
Thanks so much for being a loyal customer x
Reply from Evelynandrose
Thanks Sura for this 5 star review x
Fast delivery and a beautiful band
Fast delivery and a beautiful band
that lots of ladies and gents at Derby Day commented on
Thank you . .you made me feel very special
June 15, 2021
Reply from Evelynandrose
Thank you Lesley, so pleased it went down well at the races! x
Reply from Evelynandrose
Thank you for leaving us this 5 star Anita x
Reply from Evelynandrose
Thank you Stacey for taking the time to write a review x
I love this so much
I love this so much! I’m wearing to my wedding and it’s perfect, also a great business, lovely packaging and speedy delivery.
June 9, 2021
Reply from Evelynandrose
Thank you Larissa, I hope you have/had a wonderful wedding day x
Fabulous headbands
I just love the headbands from Evelynandrose. The packaging is great too, and the delivery is quick. Definitely my go-to for headbands.
LovE,
Abby
June 3, 2021
Reply from Evelynandrose
Thanks Abby for this lovely review and pleased you like our packaging x
Amazing hair accessories!
Ordered 2 hair bows, which are just lovely! My new favourites. They arrived in a beautiful pouch, too with a thank you note. It was just so sweet!
May 26, 2021
Reply from Evelynandrose
Thanks Mariya, glad you liked them x
My gorgeous headband arrived today
My gorgeous headband arrived today. There was a problem with delivery but this was the royal mail's error. Lisa communicated promptly throughout and sent another headband when the first one didn't arrive by special delivery. Much appreciated, many thanks
May 19, 2021
Reply from Evelynandrose
Thanks Sophie, every now and again Royal Mail are our nemesis! We do use DHL too so hopefully if you order again it'll be quicker x
Very fast and efficient service
Very fast and efficient service. The head band was exactly as described I love it !
May 19, 2021
Reply from Evelynandrose
Thank you so much for our 5 star review x
Amazing as always
As always, every piece is simply beautiful and the delivery was fast. My collection is getting bigger and bigger :)
May 10, 2021
Reply from Evelynandrose
Thanks Daria, so lovely to see you re-ordering again :) x
Hairband is beautifully made
Hairband is beautifully made, just like the pictures and it came in really lovely packaging, with fast delivery.
May 5, 2021
Reply from Evelynandrose
Thank you Natalie for taking the time to leave us a 5 star review, very much appreciated x
Beautiful headband’s
Beautiful headband’s , superb delivery time and exquisite packaging. I feel like a queen on them . Thank you guys 💕💕
May 3, 2021
Reply from Evelynandrose
Thanks Karen, glad we made you feel like a Queen x
Quick delivery
Quick delivery. I am looking forward to wearing my headband to my brothers wedding next week.
April 28, 2021
Reply from Evelynandrose
Thanks Hayley, hope the wedding went well! x
It came incredibly quickly and it’s a…
It came incredibly quickly and it’s a really lovely hair band. I would definitely recommend.
March 23, 2021
Reply from Evelynandrose
Thanks Olive, so pleased x
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