Advertising as a home based company started by mother and daughter in their kitchen. "Sad that they are closing." It's actually another front to peddle Chinese products. Now getting spammed with ads... See more
Company replied
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See what reviewers are saying
Nothing like the dress advertised Not cotton but a cheap lining fabric in nylon/polyester. It is a scam. It does not qualify for even one star.
I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please... See more
Was happy with first headband which came with elasticated back the second headband didn’t come with a very clear description but looked very similar it has no back elastic which doesn’t let it sit on... See more
Company replied
Company details
Information provided by various external sources
Beautifully Designed Headwear and Jewellery.
Contact info
35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- info@evelynandrose.co.uk
- evelynandrose.co.uk
2.2
Poor
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great kind lovely service
Great kind lovely service and beautiful products. I've already recommended and my friend brought something! Would definitely buy again.
December 11, 2020
Reply from Evelynandrose
Thank you very much, anytime! Look forward to seeing you soon :) xx
Was happy with first headband which…
Was happy with first headband which came with elasticated back the second headband didn’t come with a very clear description but looked very similar it has no back elastic which doesn’t let it sit on my frizzy hair very well it’s a constant effort to stop it from slipping .
Over priced for quality on this one I’m afraid.
December 10, 2020
Reply from Evelynandrose
Hi Nadya,
Thank you for your feedback on the description content. Where straps are included, this will be shown within the product description, however it would probably be wise to make it clearer that they are one size, thanks again x
Simply excellent
Simply excellent, ordered 3 head bands online. All absolutely stunning. Arrived ahead of time and just as lovely as I hoped.
Couldn't recommend more.
December 9, 2020
Unprompted review
Beautiful Headbands
The most beautiful headbands which are unique and great quality. Amazing as a present for a loved one or a gift to yourself!
December 4, 2020
Unprompted review
Reply from Evelynandrose
Thanks Liv, so pleased you like them! xx
Love all the headbands
Love all the headbands they are comfy and don’t hurt after a while like I find some brands and the service is fantastic.
December 4, 2020
Unprompted review
Reply from Evelynandrose
Thanks for leaving the review, Kim. xx
Reply from Evelynandrose
You're welcome Lucy so pleased you like them xx
Amazing hair accessories
Amazing hair accessories! My daughter and I love them and get lots of compliments.
November 19, 2020
Reply from Evelynandrose
So pleased, thanks for taking the time to write a review xx
Great service and delivery
Great service and delivery, my hairband is absolutely gorgeous and well made!
November 18, 2020
Lovely headband but very expensive.
November 16, 2020
The most gorgeous head band I have ever…
The most gorgeous head band I have ever had. I love it. Shipping was extremely fast considering I needed the item shipping to Sweden. I will certainly be buying from here again. Thank you!
November 13, 2020
Poor quality
November 3, 2020
Reply from Evelynandrose
Hi Rida,
We're so sorry to hear this. We actually can't find any order under your name, please can you email us your order number? We'd love to put things right :)
Really keen to understand what product was poor quality, as a small business we are always growing and learning, your feedback would be very helpful to us. x
Headband arrived promptly well packaged…
Headband arrived promptly well packaged and beautifully made. Thank you! Will definitely return
October 23, 2020
Reply from Evelynandrose
Thank you so much, look forward to seeing you again x
Beautiful Hairbands
Very happy with the hairbands I bought from Evelyn and Rose. They were beautiful, unique and very well made.
October 19, 2020
Reply from Evelynandrose
Thanks Bec, really appreciate you taking the time to write this lovely review x
Reply from Evelynandrose
Our pleasure Sarah! x
I’ve bought the Ella headband in pink
I’ve bought the Ella headband in pink. So lovely! Love it, perfect for my holiday in Spain and for London as well! Recommend 100%, and definitely buy others!
October 1, 2020
Unprompted review
Reply from Evelynandrose
Thank you so much for such a great review x
Compliments Galore
Brought 2 headbands from E&R... WOW, they were even more beautiful than I expected.
Beautifully crafted and sent in a lovely silk pouch to keep them safe! Having worn both I often get asked where I purchased! Absolutely couldn’t recommend more ❤️
September 21, 2020
Unprompted review
Reply from Evelynandrose
Thanks Char, this makes our day! x
Beautiful headbands
I have purchased two headbands and they are both amazing. The quality is great, as pictured. The shipping was also very fast. I received only excellent feedbacks from everybody while wearing them.
September 15, 2020
Unprompted review
Reply from Evelynandrose
Thanks Jennifer, so pleased x
I adore this headband
I adore this headband! I actually came across it via an Instagram ad and I had to have it. I love the colored band with the different embellishments. The band is also very comfortable. Sometimes bands can pinch behind your ears, you get that headache, this does not do this to me. I get a little worried the details will fall off but they are pretty firmly on there. I also take careful care of my headbands. I cannot wait to add more to the collection!!
September 9, 2020
Unprompted review
Reply from Evelynandrose
Thanks Kelsey, so great to hear that our headband is such a comfortable fit x
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