Event Tickets Center Reviews 60,123

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers found the website easy to navigate and the ordering process straightforward, appreciating the ease of purchase and secure checkout. Several people reported receiving their tickets without issue and were satisfied with the overall experience, noting the simplicity and lack of complications. However, a significant number of people were dissatisfied with the pricing, often finding that tickets were sold at a much higher cost than the original venue price, leading to feelings of being overcharged. Some reviewers also expressed frustration with the refund policy, particularly when mistakenly ordering tickets, as sales were often final. Additionally, a recurring concern was the delay in receiving tickets, with many customers not getting them until very close to the event, which created anxiety.

What people talk about most

Price

Consumers find price to be negative, consistently reporting that tickets are drastically overpriced, often... See more

Website

Reviewers highlight ambiguous aspects of the website. While some consumers found the site easy to navigate... See more

Order

Reviewers mention ambiguous feedback about order. Many customers experienced issues with not receiving... See more

User experience

Users describe ambiguous interactions with user experience. Many customers found the purchase process quick,... See more

Refund

Customers had negative experiences with refund. Many reviewers report that refunds are often denied, even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It wasn't the company but I made a huge mistake not looking at the venue, I trusted tickets were going to be priced the same and not for a profit. Very disappointed on myself but at the same time, the... See more

Rated 3 out of 5 stars

It was Ok. Download of tickets wasn't available until a few days before concert even though you already had may money. Was unable to down load to Apple iPhone wallet.

Rated 3 out of 5 stars

The reason for giving you 3 stars because I did not see my seat numbers just the row. I like to know my seat number since I wanted to get seats in middle of the row. I even contacted you to figure it... See more

Rated 3 out of 5 stars

Make sure you check the venues own website first! I thought that's where I was at, ended up costing me twice as much. Pay attention!


Company details

  1. Event Ticket Seller

About Event Tickets Center

Written by the company

Experience is everything.

At Event Tickets Center, we believe that buying tickets should be simple, so we streamlined the online buying process by creating a user-friendly platform to browse millions of tickets to thousands of national and local events.

We use industry-standard technology to keep your information secure, and all purchases are backed by our 100% Guarantee, so you can shop with peace of mind, too.

From sports fanatics to music lovers and theater enthusiasts, Event Tickets Center connects audiences nationwide with the tickets they need to create memories that will last a lifetime.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center - Connecting You with the Tickets You Need

Written by the company

Event Tickets Center provides a secure and convenient place to connect fans with the tickets they need. Driven by a shared love of concerts and live events, the team at Event Tickets Center works together to deliver a seamless and user-friendly online experience, helping customers find the tickets they need to create experiences and memories that last a lifetime.

Event Tickets Center 100% Guarantee

All orders are backed by our 100% guarantee

You will receive a 100% refund for your tickets if: Your order was accepted but not delivered by the seller, your order was accepted but not delivered in time for the event, your tickets were not valid for entry (1), or your event is cancelled and is not rescheduled (2). Notes: (1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof. (2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% guarantee.

Contact info

3.7

Average

TrustScore 3.5 out of 5

60K reviews

5-star
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Rated 1 out of 5 stars

Worst experience ever!

Worst experience ever!! Would not recommend this site for anyone! You will not get your tickets until day of! And they are not the tickets you purchased!

March 9, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Scott. If you have any concerns about your experience, please feel free to reach out to us at customersupport@eventticketscenter.com, we're happy to address any issues you're having!

Rated 1 out of 5 stars

Horrible experience

Horrible experience. I'm demanding a refund.

April 16, 2026
Event Tickets Center logo

Reply from Event Tickets Center

It is clear you had a difficult experience, and we hear your frustration.

While sales on our resale marketplace are final, we stand by our 100% Buyer Guarantee to ensure every transaction is protected. To look into your specific order details and assist you further, please email our support team at customersupport@eventticketscenter.com.

Rated 1 out of 5 stars

Event tickets center is scam

Event tickets center is a scam. I paid $491 for 2 tickets which was $194x2=$388.00. When I got the tickets the cost on the tickets was $85x2 =$170.00. They will not refund and said since they are not the venue they can charge whatever they want. Will never use them again. Lesson learned I should have checked the venue site first.

April 16, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Carrie. Event Tickets Center is a resale marketplace where ticket brokers, and those brokers set their own prices based on current market demand. These prices can be higher or lower than the original face value. Because we facilitate sales for these third-party sellers, all orders are final, a policy confirmed during the checkout process. Our 100% Buyer Guarantee is in place to ensure your tickets are valid and delivered in time for your event.

Rated 1 out of 5 stars

This is the WORST website to buy…

This is the WORST website to buy tickets. They claim that they transferred the tickets to AXS, but do not show there. AXS says that they were never transferred. You end up without tickets and without your money. Both companies end up with your money! DO NOT buy here.

April 16, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Lorena. It looks like our support team reached out on 5:56 providing support on how to access your tickets on AXS. We do have proof that the tickets were transferred, and we're happy to provide any support we can.

Rated 1 out of 5 stars

open scam

This site charges you 2-3X for tickets you can get from the actual event site. When folks complain (by writing reviews like this) they say proudly that they advertise they are a reseller and, essentially, folks should know better. So at least these weasels are open about their scam. BS company in a strip mall in FL, I am so surprised...

April 15, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi, David.

We hear that you are frustrated with your purchase. We are sorry that you disagree with the information provided, but we are not a scam and are up-front with everyone who visits the site that prices can be above OR below face value. You are guaranteed legitimate tickets in time for your event.

Rated 1 out of 5 stars

I asked for a refund which was denied

I asked for a refund which was denied. I still don't have the tickets which I won't have until 24 hours before the event that is 8 months away. I paid too much for the tickets and have no recourse. It was an awful experience.

April 16, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Donella. As a resale marketplace, prices are set by ticket brokers and reflect current market demand. All sales are final as agreed to at checkout.

Venues often release digital tickets shortly before an event to prevent fraud, but our 100% Buyer Guarantee ensures your tickets will be valid and arrive in time for the show. Since your event is several months away, please email our support team at customersupport@eventticketscenter.com if you have further questions about your order.

Rated 2 out of 5 stars

Very confusing

Very confusing

April 16, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Joanne! We're sorry to hear you found our site confusing. If you have any section of the process in particular that confused you, we'd love to hear more about it so we can more specifically address feedback!

Rated 1 out of 5 stars

“I purchased tickets through…

“I purchased tickets through EventCenter.com for a concert on April 10th and paid $254.30 When I arrived at the venue, I was told the tickets were invalid and had already been cancelled. I had to purchased 2 additional tickets. I contacted customer service immediately but have not received a refund the repose was contact the venue for a letter on what happened, but the venue does not supply letters. This was extremely frustrating and disappointing. I would not recommend using this site based on my experience.” Als0 please buy from the actual location

April 10, 2026
Unprompted review
Rated 2 out of 5 stars

Not good

Not good. I got emails telling me my ticket was ready to import on my phone. Had to call Customer Service and be on phone for 20 minutes for them to straighten it out for me. Got my ticket finally and concert was great.

April 15, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi Lewis,

We appreciate you sharing your experience. We're sorry the ticket process caused issues and required a phone call. We're glad you enjoyed the concert!

Rated 1 out of 5 stars

We bought a complete and total scam…

We bought a complete and total scam that I was ordering.My ticket through ticketmaster ended up using this terrible site.Paying double price for the wrong seats.Unable to refund or exchange for the correct tickets.What a horrible experience and a waste of money

April 14, 2026
Event Tickets Center logo

Reply from Event Tickets Center

Hi, Alissa.
After reviewing your order, our records indicate that the ticket order you placed with us was for:

Lil Wayne
Rupp Arena at Central Bank Center, Lexington, KY
Thursday, Oct 22nd 2026 at 7PM
Section: Upper 213, Row 2, Quantity 2

If the tickets you received were different than what's listed above, please reach out to us at customersupport@eventticketscenter.com so we can look into this order

Rated 1 out of 5 stars

Over priced !!

Over priced tickets

April 14, 2026
Unprompted review
Event Tickets Center logo

Reply from Event Tickets Center

Hi! Thank you for taking the time to voice your feedback. We greatly value your input and are committed to ensuring your satisfaction with your Event Tickets Center experience.

We would like to address the matter you've raised regarding our ticket pricing. As a resale marketplace, our aim is to offer a convenient platform for purchasing tickets to various events. It's important to note that prices may be above OR below face value due to the dynamic nature of the market. We want to assure you that we always strive for transparency and have prominently displayed that we are a resale marketplace at the top of every page on our site.

Rated 1 out of 5 stars
Event Tickets Center logo

Reply from Event Tickets Center

After reviewing your order, our records indicate that the ticket order you placed with us was for:

The Zionists - A Family Storm
Colony Theatre
Sunday, Apr 26, 2026 @ 3:00PM in Miami Beach, FL
Section: Reserved Seating • Row: F • Qty: 2

We are very sorry to hear you feel there is an error with your purchase on our behalf. It is important to note that each event and ticket listing on our website is individually coded. The website therefore has no way of altering what is selected at the time of checkout.

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