Event Travel Hub - Seagull Travel Reviews 

1,073
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 551 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and knowledgeable drivers who consistently ensure smooth, safe, and enjoyable trips to various destinations. Travelers note that the team goes above and beyond to provide top-notch assistance throughout every journey. Some people were satisfied with the clean, comfortable coaches, the seamless online booking process, and the well-organized itineraries. Consumers also highlighted the highly convenient local pick-up points and perfectly timed schedules that make traveling completely stress-free. Many reviewers express excitement to book future adventures and continue using these reliable services for their upcoming travel needs.

What people talk about most

Service

People report positive experiences with service, highlighting well-organised trips and punctual, comfortable... See more

Staff

Users describe positive interactions with staff, often praising the friendly, helpful, and polite nature of... See more

Location

Clients share positive opinions on location, highlighting convenient pick-up points and drop-off spots... See more

Holidays

Customers report positive satisfaction with holidays and day trips, consistently mentioning great experiences... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that online reservations are straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used for regular away fan travel for Brighton Women matches. Coach arrives on time for pick-ups, always clean & comfortable. Regular driver Kevin always brightens the trip as do his co-pilots... See more

Company replied

Rated 5 out of 5 stars

Very friendly welcome and communication throughout trip. Excellent driver, David, who knew the roads well enough to miss any known holdups. Coach was comfortable although I am glad I haven't got long... See more

Company replied

Rated 5 out of 5 stars

Coach was on time and arrived to venue to allow time to explore station and area. Nice fellow companions which makes the day great. Journey back to drop off point was different from the outward trip... See more

Company replied

Rated 5 out of 5 stars

Have been with this company a few times now and do not have a single bad word to say. They do everything to make the experience brilliant from start to finish. Worthing coaches are perfect and every... See more

Company replied


Company details

  1. Travel Agency
  2. Bus and Coach Company
  3. Soccer Club
  4. Sport Tour Agency
  5. Theater Production
  6. Travel Aggregator

Written by the company

As the official fans transport provider for Brighton Football Club, our coach travel service embodies reliability, comfort, and convenience. Ensuring fans arrive spirited and ready to support their team, we offer seamless journeys to and from matches, prioritizing punctuality and comfort. Excitingly, we've expanded our offerings beyond match days, now venturing into exhilarating excursion trips. Whether exploring nearby sights or embarking on thrilling adventures, our coaches guarantee the same excellence, promising unforgettable experiences beyond the football pitch.

Book our 2025/2026 #bhafc Travel Season Tickets now

Prices frozen if booked by 1st June 2025

Prices frozen if booked by 1st June 2025
Book a seat on one of our buses/coaches and let you matchday experience start the moment you step on board

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,073)

532 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service. Great day out.

We had a luxury coach, seats very comfortable, whole coach very clean and tidy. We were told clearly about stops and times we could expect and about things on the coach, exits etc. We stopped at Clackett Lane services on the way and still got to Canterbury a bit earlier than expected so was asked if we wanted to leave a little early. Before starting on our home journey we were asked if we wanted to stop at Clackett Lane services or go straight on. We all said go straight on. There was a lovely atmosphere on the coach. Neil our driver was very friendly as was the other man with us, sorry I've forgotten your name but you were great too. It was a lovely day out and my husband and myself will definitely be going on more trips.

April 16, 2026
Unprompted review
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thanks for the fantastic review, we’re delighted you loved the coach, journey, and our team! Can’t wait to welcome you back

Rated 5 out of 5 stars

Luxury coach

Luxury coach
Experienced driver
would have liked seat allocation

April 17, 2026
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Reply from Event Travel Hub - Seagull Travel

Hello thank you for your review.
Regarding the seating allocation, our trips from September and onwards are available to book allocated seats.

Rated 4 out of 5 stars

Had a great trip with friendly staff

Had a great trip with friendly staff. Only criticism is that we would rather have had seat numbers as when we boarded the coach in Brighton there were only rear facing seats left in the main body of the coach and we like to face forward. However as it was a VIP coach we ventured into the very rear area with side seats which was ok.

April 16, 2026
Unprompted review
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you for your review, I'm glad you enjoyed the trip. Regarding the seating allocation, from September onwards you can book seat numbers for our trips!

Rated 5 out of 5 stars

1st class excursion

Our excursion to Highclere on 14/4/26 was most enjoyable.
Friendly, courteous driver and courier, who supported and helped with any queries.
Regular briefings on travel times, and general information about the trip given.
Very comfortable coaches and venue didn't disappoint.
Excellent value including castle admission, Egyptian Exhibition and return travel.
'Will definitely travel with Event again and highly recommend 5⭐️

April 17, 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your review, we're pleased you loved the coaches, team support, and great value. Our driver and courier appreciate it.

Rated 5 out of 5 stars

Efficient organisation

It's just a great experience from start to finish. From booking to travelling is smooth and well informed.

April 8, 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your feedback. We’re thrilled you had such a positive experience from start to finish. Hope to see you again soon.

Rated 5 out of 5 stars

A lovely relaxing day to look around…

A lovely relaxing day to look around Highclere House and also the Egyptian exhibition.

April 14, 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you very much for your review, we are glad we could provide you with a relaxing day!

Rated 5 out of 5 stars

Brill

Everything went to plan... It all felt easy and seamless

April 14, 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your feedback. We’re delighted it all felt so effortless. Hope to welcome you back soon.

Rated 5 out of 5 stars

The service on the day was exceptional

The service on the day was exceptional, transport arrived on time, check on was easy, the coach was clean and the driver was efficient and cheerful all day.

I was sooo happy to see Highclere come back as a destination as it fulfilled my three interests: Highclere itself, Downton Abbey and the Egyptian Exhibition. The Highclere staff were wonderful, a tribute to the family

April 14, 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your feedback. We appreciate hearing the service thoroughly impressed you and that Highclere’s return was a highlight. Hope to see you again soon.

Rated 5 out of 5 stars

Great Trip!

Our visit to Highclere was a great day out with friendly travelling companions and a smooth journey!
Brilliant service by the driver and the group organiser and everything run like clockwork! Will definitely be looking out for more trips with Event….

April 17, 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for your feedback. We appreciate your positive Highclere experience with the smooth journey, companions, and service. We look forward to future trips.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, smooth driving experience, coach interior immaculate.

April 17, 2026
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you very much for travelling with us, very happy to hear it was an enjoyable experience

Rated 5 out of 5 stars

Highclere Castle

Comfortable coach. Friendly driver and guide. Plenty of time at the venue. Excellent value for money.

April 14, 2026
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you for your feedback. We’re delighted you enjoyed the trip and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great day out

Friendly staff on booking line, the day trip to Highclear Castle was very well organised. Driver,James was very helpful and friendly also Darren was very helpful and friendly.
Have booked another 3 trips with Event Travel. A very good experience.

April 17, 2026
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you for your feedback. We’re thrilled the trip was enjoyable and organised. We look forward to welcoming you on more of our trips.

Rated 5 out of 5 stars

The coaches were on time

The coaches were on time. When I booked my seat the person was helpful with any questions I asked.Using the service makes is easy to get to the Amex on game day.

March 30, 2026
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Reply from Event Travel Hub - Seagull Travel

Thank you for the review.

Rated 4 out of 5 stars

Excellent Trip

Excellent trip to Battersea Power Station. James the driver was lovely, very personable & informative. Darren the manager was very helpful too when he found us lost in the mall ! The only criticism would be as others have mentioned the lack of not being able to book a seat on the coach but understand that is being rectified at the end of the year. Would definitely book with them again.

March 31, 2026
Unprompted review
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you for the review, from our trips September onwards we now have seating allocation set up.

Rated 4 out of 5 stars

Visit to Battersea Power Station could be improved

Visit to Battersea Power Station was in comfortable coach which kept to time. The driver and manager were friendly and helpful.
Disappointed that I was not offered the opportunity to reserve a seat which was obviously given to some people on the trip. The visit would have been better if the tour manager had either distributed the free Battersea Power Station leaflet with map (essential for navigating the large area) to people whilst on the coach or informed them where to obtain one on arrival.

March 31, 2026
Unprompted review
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you Margaret for the review

It’s Darren here who stewarded your coach on the day.

I apologise it was my first time visiting Battersea so I just gave out the instruction that Battersea had sent me.

I was also unclear as to where to go when I entered the power station and the signage was limited.

As a new excursion provider, many of our trips are operating for the first time so we are also learning. But, you make a valid point and we will include more information on our communication.

As regards to your comment about reserving seats, we have allocated seats coming at the end of this year so when you book, you can book any available seat.

This will be possible for our next trip to Battersea for example.

Thank you for reviewing our service and rest assured, we do act upon all feedback where possible.

https://www.eventtravel-hub.co.uk/battersea-power-station-shops--fair---sat-21st-nov-6272-p.asp

Rated 5 out of 5 stars

Battersea Power Station day excursion

Travelled to Battersea Power Station including the chimney lift option with Seagull Travel yesterday. It was a thoroughly enjoyable day out.

Comfy coach, friendly experienced driver. Also accompanied by the manager of the business who was also most welcoming and helpful.

Would definitely travel with them again if and when there's a trip we fancy going on

March 31, 2026
Unprompted review
Event Travel Hub - Seagull Travel logo

Reply from Event Travel Hub - Seagull Travel

Thank you for travelling with us Susan.

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