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Evergen Solar Reviews 

1,637
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 494 reviews, reviewers had a great experience with this company. Customers frequently praise the installation teams for being exceptionally polite, professional, and thorough while working efficiently on-site to set up the panels. People often note that the entire process is wonderfully smooth, remarkably quick, and leaves the property completely clean and tidy. Some reviewers were not happy with the sales approach, mentioning pushy techniques and heavy pressure to sign contracts immediately. A few other people also felt that aftercare support was quite lacking and frustrating when they needed assistance long after the installation. Additionally, a small group of consumers experienced minor communication delays from the main office regarding schedules.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising the polite,... See more

Service

Clients share satisfaction on service, frequently highlighting the efficient, polite, and professional work... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some representatives are... See more

Product

People report ambiguous experiences with product, as many reviewers are delighted with their new solar... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless and well-coordinated... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Brad, Jed and Louis were thoroughly professional. Brad listened to the customer view about where to install the inverter and batteries before a final decision was made. Jed and Louis were efficient in... See more

Company replied

Rated 5 out of 5 stars

Nikolas Zalewa came out to design our system. Explained everything well, very professional and delivered everything he promised. After sales with Nikolas was also very creditable always calling back... See more

Company replied

Rated 5 out of 5 stars

The fitters were very efficient and friendly. They worked continuously all day. Ethan explained how thi is work. We couldn't get fully connected to the internet but he explained why and left his mobi... See more

Company replied

Rated 5 out of 5 stars

Anthony & Jamie came & fitted the panels & were professional throughout. Fast & efficient without dropping out on quality. Great run through of the job at the end with an excellent explanation of... See more

Company replied


Company details

  1. Solar Energy Company
  2. Energy Equipment and Solutions
  3. Green Energy Supplier
  4. Solar Energy Contractor
  5. Solar Energy Equipment Supplier

About Evergen Solar

Written by the company

At Evergen Group, our resolute mission is to bring cutting-edge solar panels and advanced battery storage solutions within reach of every homeowner while prioritising seamless, first-time fixes. Our commitment to harnessing state-of-the-art technology complements our dedication to delivering the highest level of customer satisfaction. Our journey commenced in 2010 with our pioneering work in solar system installations. Since then, we've expanded our expertise to encompass the installation of solar panels, sophisticated battery storage systems, and innovative energy management solutions in residential, commercial, and public sector properties across the United Kingdom. Evergen Group solar panel installation at night Strategically headquartered in Maidenhead, Berkshire, we are poised to serve the entire UK. We take immense pride in our national reach and our unwavering commitment to remaining at the forefront of modern technological advancements. Evergen Group is renowned for its cutting-edge approach, ensuring that our installations are not only efficient but also exceptionally reliable from the very first visit. We offer complimentary, no-obligation home surveys, employing the latest technology to evaluate your energy consumption and expenses. These assessments empower homeowners with a tailored report that vividly illustrates the substantial savings attainable through the integration of solar technology into their daily lives. Your satisfaction and energy efficiency are our top priorities, and we endeavour to provide a first-time fix for all your renewable energy needs.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,637)

478 reviews in the last 12 months

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Rated 1 out of 5 stars

Fast response from looking at the…

Fast response from looking at the add,they phoned within minutes to arrange a visit with their engineers, they sent email to confirm booking, on the day they never turned up,no phone call, no text or email,I would not recommend this company, if being let down from the start..Avoid..

August 11, 2026
Unprompted review
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Reply from Evergen Solar

Hi Michael, we appreciate you leaving your feedback, and we're really sorry to hear about your experience. We'd like to look into this and try to resolve the issue. Please contact us at customercare@evergensolar.co.uk or give us a call on 01628 439556. We're very sorry for any frustration this has caused.

Rated 5 out of 5 stars

Very good work man-ship George and Jed…

Very good work man-ship George and Jed were very polite and kept everything clean and tide. Very Informative on the system and how it worked when I asked a question they explained why they could not do thing very happy with the product .i am a site manager for a construction company that are fitting solar at the moment and I would recommend this company going forward to mine

August 14, 2026
Unprompted review
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Reply from Evergen Solar

Thank you for your fantastic review, Glenn! Our team take great pride in providing a friendly and professional service, so we're absolutely thrilled to hear this was reflected in your experience. Your kind comments are greatly appreciated and will certainly be passed on to both George and Jed! We're also very grateful to hear you would recommend us; we really appreciate your support. Thank you for choosing Evergen Solar. Enjoy your new system!

Rated 5 out of 5 stars

Really great team.

Really great team turned up, Anthony Brad and Lou. Worked seamlessly, confirming all the detail before starting. Really neat installation, lots of attention to detail making sure the panels were centred, cabling neat & tidy. Despite being a Friday not rushing to get away. Really helpful setting the app up etc. Great team and great install. Highly recommended.

August 14, 2026
Unprompted review
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Reply from Evergen Solar

Hi Matthew, thank you for the fantastic 5* review and feedback about our team! We will ensure your kind words are passed on to Anthony, Brad and Lou. We're so pleased you're happy with your installation and the service provided. We hope you enjoy your new system. Thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

Very friendly and efficient from start…

Very friendly and efficient from start to finish

August 14, 2026
Unprompted review
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Reply from Evergen Solar

Hi Emma, thank you for taking the time to leave us such a positive review. We’re thrilled to hear everything went smoothly from start to finish and that you’re happy with the service provided by our friendly team. Thank you again for choosing us. We hope you enjoy your new system!

Rated 2 out of 5 stars

POOR SERVICE

My 2 stars are only for the salesman, he was exceptional and very helpful. I had to cancel the project because upon browsing, I found Evergen lot more expensive.
Since cancellation, I have been chasing for deposit refund and to-date no one in Evergen is helping. Its not only the product, its the service that takes the company higher. Unfortunately, Evergen has a very poor service.I will NOT recommend them to anyone

August 3, 2026
Unprompted review
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Reply from Evergen Solar

Hi Ahmed, thank you for sharing this feedback. We're sorry to hear you're unhappy with the service provided. We take all of our feedback seriously, so will ensure this is passed on.

After speaking with our team this morning, we can see the deposit has been refunded to you. If you have not received this, please do call us on 01628 439556.

Rated 5 out of 5 stars

It’s a doddle, do it!!

From the start when Jason came to talk to me about buying solar, to arranging fitting and having the system fitted was a doddle! Everyone is so helpful and knowledgable. The scaffolders and the instillation team were amazing and so quick, I baked them flapjack to say thank you, which they loved! I’d highly recommend Evergen. And I’m exporting 86.2% of electricity generated everyday back to the grid!!! Win, win, win!

August 14, 2026
Unprompted review
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Reply from Evergen Solar

Hi Erica, thank you for taking the time to leave us such a fantastic 5* review! We’re thrilled to hear everything went smoothly from start to finish throughout the entire process and to read the amazing feedback about our team. We're so pleased you're happy with your new system. Thank you for choosing Evergen Solar!

Rated 1 out of 5 stars

They have no idea what’s going on in the…

I have no idea what’s going on in the company. Keep ringing me in different numbers asking me so many questions which are totally irrelevant to solar and can’t even get an appointment with them because they have to ask you about your personal information like what colour your poo is don’t bother with this company. It’s a waste of time and a total rip off but do if you’d like to share all your personal information and talk for hours on the phone about absolutely nothing.

Once they get your number they keep calling using other mobile number? and when you ring back they just disconnect what a nuisance. If I knew the next number that was calling I would block it.

August 13, 2026
Unprompted review
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Reply from Evergen Solar

Hi Tony, thank you for leaving your feedback. We're sorry to hear we didn't meet your expectations this time, we will ensure this feedback is used to improve our services.

We do understand that solar can be a big commitment, so we do require some information for us to book an appointment and create a bespoke system suitable for your home. We appreciate you leaving your review, and apologise for any frustration caused.

Rated 5 out of 5 stars

Very happy with this company

The sale person explained everything carefully and was not pushy at all. The installation was smooth, every thing was explained carefully and the installation guys were amazing

August 13, 2026
Unprompted review
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Reply from Evergen Solar

Hi Vicki, thank you so much for your 5* review! We're thrilled with the great feedback and to hear that you’re happy with the installation and service provided by our team. We will ensure your kind words are passed on to them! Thank you for choosing Evergen Solar. We hope you enjoy your new system!

Rated 1 out of 5 stars

Evergen Solar not attending pre-arranged appointment!

Dear Madam/Sir,
I received a phone call a couple of days ago (10th Aug) from one of "Evergen Solar" representatives (Mohammed) in response to my interest in their online ad.
Mohammed together with his colleague Aaron were very helpful & arranged for appointment for 11th Aug at 3pm.
Tuesday's appointment was confirmed by text message as well as by e-mail 10th Aug from Evergen Solar. It followed by another e-mail reminder yesterday, on the day of appointment.
No one from Evergen Solar team turned up, not even a telephone call!! So, I waited until 3:20pm & phoned Evergen Solar office. Their colleague said one of their staff will phone me shortly.
I received his telephone call, but his colleague was trying to re-arrange yesterday's appointment for tomorrow!
Extremely disappointed with Evergen Solar poor attitude. In addition, companies like Evergen Solar will regrettably diminish the interest of people (like myself) for the renewables, particularly for Solar Energy.
Regards,
Hussam Al-Amin

August 11, 2026
Unprompted review
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Reply from Evergen Solar

Hi Hussam, we're really sorry to read your review. We want to assure you that this isn't the service we aim to provide for our customers, and we're sorry this experience left you feeling this way.

I'd like to look into this properly. Please contact us directly at customercare@evergensolar.co.uk so we can follow up. We're really sorry for any frustration caused, and we will use your feedback to improve our services.

Rated 5 out of 5 stars

Great Experience

Great Experience. The whole process was extremely smooth and flawless. Nik was the salesperson who came initially following my online enquiry. We discussed the options and benefits of solar. I was no way going to sign up for anything at this early stage. But Nik filled me with such confidence and was not pushy at all. We agreed on a price and I signed up immediately. The installation date was confirmed at just over 2 weeks from the sales visit. Anthony, Brad and Lou arrived bright and early. They were polite, courteous and considerate. They updated me on their progress throughout the day. They were finished way quicker than I had expected. The quality of the work was excellent and they followed my request regarding cable routing. Many thanks for a great experience.

August 12, 2026
Unprompted review
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Reply from Evergen Solar

Hi Neil, thank you for taking the time to leave us such a fantastic 5* review! We’re thrilled to hear everything went smoothly from start to finish throughout the entire process and to read the amazing feedback about our team. We will make sure your kind words are shared with everyone involved in your installation! Thank you for choosing Evergen Solar. We hope you enjoy your new system!

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin - works very well!

August 12, 2026
Unprompted review
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Reply from Evergen Solar

Hi Henri, thank you for taking the time to leave us your 5* review! We're pleased you're happy with the service provided. Thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

Louie and Brad did an amazing job

Louie and Brad did an amazing job on their install today. The loft turned out to not be the optimal site so they fitted everything to a better spot on the side of the porch, and it's so low-profile and discreet on the interior portion. The whole team have been absolutely wonderful.

August 11, 2026
Unprompted review
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Reply from Evergen Solar

Thank you for your fantastic review, Elizabeth! We’re thrilled to hear you’re happy with the service provided by both Louie and Brad, and that everything went smoothly from start to finish. It's great to hear you're happy with the installation. We really hope you enjoy your new system, and thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

Very polite and hard working LECSI…

Very polite and hard working LECSI team. Prompt, unobtrusive, efficient and effective. Very knowledgeable and very happy to answer basic questions about the installation in particular and the technology in general.

August 11, 2026
Unprompted review
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Reply from Evergen Solar

Hi, thank you for your fantastic 5* review. We’re delighted to hear the amazing feedback about our team. We pride ourselves on our team's expertise and commitment to service, and we're delighted to hear that this came across in your installation! Thank you for choosing Evergen Solar. We hope you enjoy your new system!

Rated 5 out of 5 stars

Great customer experience

Great customer experience, friendly installers George and Jed answered all our questions, adaptive to site requirements, and explained the system to us, also cleared their rubbish away which was a great help.

August 11, 2026
Unprompted review
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Reply from Evergen Solar

Hi Mark, thank you for your great review! It's fantastic to hear everything went smoothly and that you’re happy with the service provided by our team! We'll be sure to pass your feedback on to both George and Jed. Thank you for choosing Evergen Solar. We hope you enjoy your new system!

Rated 1 out of 5 stars

I wouldn’t use them at all

I wouldn’t use them at all. Constantly phoned me up for a survey. Even phoned me while I was abroad when I told them I was on holiday and will book in a survey once I got back home. I eventually booked in the survey with them, told multiplied people the same thing and then they didn’t turn up to and didn’t even let me know it was cancelled until I called. That’s just the tip of the iceberg don’t get me started on the funding sham they promote.

August 11, 2026
Unprompted review
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Reply from Evergen Solar

Hi Luke, we're really sorry to hear this. This isn't the standard of service we aim to provide for our customers. Could you please contact us directly so we can take a further look into this? Please call us on 01628 439 556 or email us at customercare@evergensolar.co.uk
Once again, we're very sorry for any frustration caused.

Rated 5 out of 5 stars

Should have used them years ago

From the salesman, A Murphy, the scaffolding guys , the instillation team and customer services, excellent service and quality products.
We are very happy with our instillation, the panels and batteries.

December 19, 2025
Unprompted review
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Reply from Evergen Solar

Hi Erica, thank you so much for taking the time to leave us such a fantastic review!
We’re thrilled to hear everything went smoothly from start to finish throughout the installation process. We're so pleased our team were helpful, and you're happy with the service. We'll be sure to pass your kind feedback on to the team! We appreciate your support and are pleased you're happy with the outcome. Thank you for choosing Evergen!

Rated 5 out of 5 stars

Evergen Experience

Wow, Paul, Richard and Jordan arrived nice and early and introduced themselves before giving me a complete rundown on how they were going to install my equipment, discussing, cable runs and equipment location. Worked nice and safe, tiding as they went keeping the work area safe at all time. Upon completion, they walked me though the job, along with installation of the Mobile app and it's uses. One last check and tidy, leaving me fully informed and happy. What a great team offer technicians, well done. A credit to your company.

August 7, 2026
Unprompted review
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Reply from Evergen Solar

Hi Phillip, thank you for taking the time to leave us such a fantastic review! We’re thrilled to hear everything went smoothly and that you’re happy with the service provided by our team. We'll be sure to pass your feedback on to Paul, Richard and Jordan. We appreciate your support and are pleased you’re happy with the outcome. We hope you enjoy your new system!

Rated 5 out of 5 stars

Charlie and Luke were absolutely…

Charlie and Luke were absolutely superb. Arrived early and were polite throughout. Everything explained fully.

August 7, 2026
Unprompted review
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Reply from Evergen Solar

Hi Darren, thank you for your 5* review! We’re thrilled to hear you’re happy with the service provided. We’ll be sure to pass your kind words on to Charlie and Luke. We appreciate your support and are pleased you’re happy with the outcome. Enjoy your new system!

Rated 1 out of 5 stars

Questionable

In the first instance, I responded to an advert on line where it said for you to answer various questions to see if you were able to obtain any form of assistance towards the cost of a solar panel system. I completed the survey, which didn’t provide any answers as to whether or not I qualified for any form of grant/funds towards the cost. The only result from this exercise, was a follow up telephone call from Evergen to make arrangements for one of their reps to call on me to discuss matters. I agreed for one of their sales representatives to attend my property on 2 July 2026, to go through everything with me and provide me with a quote. I made it quite clear that I would not be signing any documentation at the time of the appointment as I wanted to obtain further quotes and asked as to how long the provided quote would be valid for. I was informed the quote would remain valid until such time as I made my decision to proceed. I was also told that I would receive a call on the morning of 1 July 2026 for me to confirm the appointment was still OK to go ahead. I informed that I was not available on the morning of 1 July 2026 and requested they call me at 14.00 instead. They called at 10.00 when I wasn’t able to speak!!!! At 13.00 when I was able to speak, I called back but there was no answer. I then received a call at 14.30 and confirmed for the appointment to go ahead. I was given a code for me to receive a ‘discount’ on my quote.
On 2 July 2026 a salesperson from Evergen arrived promptly at my house as arranged. Unfortunately, I cannot recall her name. She was a very pleasant young lady and clearly explained full details of how solar works, the company’s promised warranties and services etc. I asked her if she would be providing me with all this info in writing which she assured me she would. Then she calculated the cost of various options for me. As I want both panels and a battery, the cost quoted was over £16k. This was taking my ‘discount’ code into account. Then came the ‘double glazing’ type tactics, of her being able to provide a further discount, because the installers were working in my area on an industrial job, thus they could do my installation alongside this, which reduced travel costs etc. which I would benefit from. This bought the quote down, with a further ‘double glazing’ tactic being implemented, with her saying that she would ‘phone the office’ to see what additional discount(s) she could give me. For me to get these ‘discounts’ I needed to agree the sale there and then!!! I explained to her my previous telephone conversation with her colleagues and their assurance that the figures given to me were valid for a longer timescale then she was giving me. She said she would have to ‘speak to the office’ about this. I also reiterated that I wanted everything we’d discussed in writing and requested she send it to me on an email. She advised she would send all the info, with the final figures/all discounts etc. after she ‘had spoken to the office’ and I should receive the email within a couple of days.

Having heard nothing, I called Evergen on 14 July 2026 and explained to a male named Tarron that I was still waiting for this email. He checked their online system and waffled that matters hadn’t progressed very far, which as I hadn’t placed an order, was to be expected!!!! He then said he would refer the matter to ‘the office’ and I should receive the info shortly. Today is 7 August 2026, and like the Diana Ross song – I’m Still Waiting.

July 2, 2026
Unprompted review
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Reply from Evergen Solar

Hi Gillian, thank you for your feedback. We’re disappointed to learn that your experience was not a positive one.
We apologise for the delay in getting your quote sent across to you. I can confirm we will be in contact to get this sent across. Once again, we're very sorry for any frustration caused. We will ensure your feedback is passed on.

Rated 5 out of 5 stars

Communicative and efficient.

August 5, 2026
Unprompted review
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Reply from Evergen Solar

Hi Jacquie, thank you for your fantastic 5* review! We’re delighted to hear our team were communicative and efficient. We’ll be sure to pass your kind words on to them. We appreciate your support. Thank you for choosing Evergen Solar!

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