I warned them I would do this . . . . They didn't think my concern/complaint merited a response. . . . . Don't order their food sensitivity (or possibly any other blood-based) test without first linin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to collect samples. Easy to ship. Results close to labs run by my own MD.
Company replied
Easy to gather sample, clear instructions & online videos. Straightforward shipping thru USPS. Only confusing step was blank label for sample packet. Watched video 2x to be certain what info was neede... See more
Company replied
Some shocking results but they were right about those. I notice several folks who can't follow the simpl blood draw directions. It is not that hard at all. Presson your wrist and hold your pricked fin... See more
Company replied
Company details
Written by the company
Join thousands of individuals who have already taken charge of their health with Everlywell. Whether you're proactively managing your well-being or seeking answers to specific health concerns, we're here to support you on your journey to better health. Visit us at www.everlywell.com to explore our range of testing options and start your journey towards a healthier, more empowered you.
Contact info
823 Congress Ave, 78701, Austin, United States
- contact@everlywell.com
- everlywell.com
3.2
Average
510 reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The test was very easy to use
The test was very easy to use. All though my first attempt was lost in the mail (no fault of Everlywell) the customer service was great and sent out a replacement test very quickly!
December 17, 2024
Unprompted review
Reply from Everlywell
Thank you for your review, ! We're so happy to hear of your positive experience, and appreciate you choosing Everlywell for your at-home testing needs.
Easy and fast
Easy and fast. I got results back that surprised me but I can’t wait to eliminate them and feel better.
December 18, 2024
Unprompted review
Reply from Everlywell
Thank you for taking the time to leave us a review! We're so happy to hear that you've gained helpful insight from your test results.
Super happy with my experience
Super happy with my experience! I was referred by a friend and since my first order, I’ve passed along the info and my other friend has used you all.
December 14, 2024
Unprompted review
Reply from Everlywell
Thank you for sharing your positive experience! We’re delighted that you found our service helpful and efficient. We can’t wait to assist you again!
Great experience
It took quite a while to get to the testing facility but after it got there, the test came back within 3 days. I called customer service to check on the status of the test and the customer service representative was kind, knowledgeable and efficient.
December 9, 2024
Unprompted review
Reply from Everlywell
Thank you for your review! We are sorry to hear about the shipping delays. We are happy to hear your test was processed quickly and that our customer service representatives provided a good experience for you.
I am comforted by the fact that my…
I am comforted by the fact that my suspicions were confirmed...and I am able to move on to the next step of hopefully taking the necessary steps to resolve this very serious condition...
December 13, 2024
Unprompted review
Reply from Everlywell
We appreciate your kind words! It’s great to know that our services met your expectations. Thank you for choosing Everlywell!
Reply from Everlywell
Thank you for your review! We're happy to hear that you enjoyed the ease, efficiency, and privacy of at-home testing.
Easy to use and fast results!
This process was very easy. I got my results fast with lots of information to follow up.
December 9, 2024
Unprompted review
Reply from Everlywell
Thank you for taking the time to leave us a review! We're so glad to hear that you gained peace of mind from your test results.
Didn't receive results from test, lost all the money. Help desk was unhelpful.
Sent my info to lab. Didn't receive results and couldn't get satisfaction from the company's help desk.
December 13, 2024
Unprompted review
Reply from Everlywell
Thank you for your review and we are truly sorry for the issues you experienced. Please reach out to us at contact@everlywell.com and our agents will gladly assist you!
The postage paid envelope was rejected…
The postage paid envelope was rejected by the post office due to “counterfeit postage”. When I contacted the company for help they told me I need to mail them a receipt to get a replacement test. Due not trust this company.
December 12, 2024
Unprompted review
Reply from Everlywell
Thank you for your review. We are sorry to hear of the issues you experienced. If purchased elsewhere, we do require proof of purchase to move forward. We do our best to support our customers while also adhering to our policies.
More affordable combined sti testing…
More affordable combined sti testing and less marketing emails
November 20, 2024
Unprompted review
Reply from Everlywell
Thank you for choosing Everlywell for your at-home testing needs!
I will do a food tolerance test yearly
I will do a food tolerance test yearly. This was the be experience I ever had. The instructions were clear, the process was easy, and the results were quick. I highly recommend it.
November 26, 2024
Unprompted review
Reply from Everlywell
Thank you for your review! We're so happy to hear of your positive experience, and appreciate you choosing Everlywell for your at-home testing needs.
The testing was fine
The testing was fine. The customer service was not that great. Immediately after buying the test it went on sale for a significant amount but "sorry, can't help you" Now it's on sale again... it makes me sorry I bought it in the first place. No one feels good throwing $100 in the trash.
November 22, 2024
Unprompted review
Reply from Everlywell
Thank you for your review. We are sorry to hear of the issues you experienced. Thank you for your feedback, and we'll strive to improve your experience going forward.
Don’t waste your money
I took this test to see what foods I may have issues with because I have issues with some specific foods but they didn’t show up on my results. Don’t waste your money.
December 3, 2024
Unprompted review
Reply from Everlywell
Thank you for your feedback! IgG reactivity breaks down over time. So, if you have avoided a specific food for a while, it may show up as a lower reactivity in your results. We'd never recommend eating foods that cause negative symptoms—it's important to understand that if you're not currently eating a food, it's not likely to be behind your current symptoms. If you have any further questions, please email us at contact@everlywell.com. We want to do everything we can to help you get the most value possible out of this test.
Fast and easy
Fast and easy. Learned so much and easy to understand. Arrived fast and results came quicker than expected. Very happy overall.
December 3, 2024
Unprompted review
Reply from Everlywell
Thank you for taking the time to leave us a review! We're so happy to hear that you've gained helpful insight from your test results. 💚
The test is totally bogus
The test is totally bogus, i have a very bad reaction and intolerance of tomatoes and potatoes (nightshades) the test indicated no issues. This was a waste of money.
I understand what you are saying, however I do run into tomatoes inadvertently once a month or so, and get a reaction every time.
This just confirmed what my allergist said on the validity of this type of text and why he doesn't recommend them.
December 3, 2024
Unprompted review
Reply from Everlywell
Thank you for your feedback! IgG reactivity breaks down over time. So, if you have avoided a specific food for a while, it may show up as a lower reactivity in your results. We'd never recommend eating foods that cause negative symptoms—it's important to understand that if you're not currently eating a food, it's not likely to be behind your current symptoms. If you have any further questions, please email us at contact@everlywell.com. We want to do everything we can to help you get the most value possible out of this test.
I recently tried a bloodwork analysis…
I recently tried a bloodwork analysis service and was disappointed, especially considering the high cost. The results were minimal and lacked the depth I expected for the price. The report was generic, with no personalized insights or actionable recommendations. Communication from the company was also lacking, leaving me with more questions than answers. Overall, this service is overpriced for the unsatisfactory results it delivers. I recommend looking for better value options.
November 26, 2024
Unprompted review
Reply from Everlywell
Thank you for your review. We're sorry to hear that you were disappointed with your results. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at contact@everlywell.com. Whatever you need, we’ll be here to help you move forward with your results.
I am not sure how accurate this test…
I am not sure how accurate this test is. I feel like I am having issues with dairy and my test came out saying I was allergic to sweet potatoes. Which I eat all the time with no problem. A bit disappointed.
November 29, 2024
Unprompted review
Reply from Everlywell
Thank you for your review! We'd like to assure you that all of the laboratories that process our tests are CLIA-certified; some are also CAP-accredited. These labs comply with all federal and state regulations regarding laboratory testing in addition to performing frequent internal quality checks and testing, as well as regular inspections and validation of the accuracy of their testing. Please reach back out to us at contact@everlywell.com. Whatever you need, we’ll be here to help you move forward with your results.
Test easy to do and get results fast
Great test! Easy instructions and get the results within days. Trustworthy.
December 2, 2024
Unprompted review
Reply from Everlywell
Thank you for your review! We're happy to hear that you've enjoyed the convenience of at-home testing with Everlywell.
I really am disappointed with the…
I really am disappointed with the results. I expected more information. I know I have a sensitivity to vegetable oils but I didn’t see anything about that. Seems like a lot of money with fair results
November 30, 2024
Unprompted review
Reply from Everlywell
Thank you for your review. We're sorry to hear that you were disappointed with your results. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at contact@everlywell.com. Whatever you need, we’ll be here to help you move forward with your results.
Easy to understand step by step…
Easy to understand step by step instructions. Able to get insights in prep for Dr. meeting.
November 18, 2024
Unprompted review
Reply from Everlywell
Thank you for taking the time to leave us a review! We're so happy to hear that you've gained helpful insight from your test results.
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