Everpress Reviews 730

Everpress customer service was very kind and fast! Helped me with an issue I had with my T-shirt order and fixed it very promptly. I appreciate it so much.

I also ordered the Liam Payne Shirt. I love the idea but the quality is not great. Very much of an orange tone and so blurry. Definetly not what I expected. What is worse is that I contacted Customer Service and got basically told that I have to live with it or send it back and pay for shipping myself. I support sustanibility but if you do not deliver good quality/what it looks like on your website than you should send a replacement ( I saw some people got good ones so they exist) or pay for the return. This whole thing is just so frustrating because I was so happy when it arrived and so disappointed when I opened it. This Never happened to me before.

I ordered a T-shirt from a charity campaign in September, it wasn’t shipped (supposedly) until mid October and then it just never arrived. The tracking I was sent never updated and trying to get a response via email is like pulling teeth! I took to social media to try and get some answers and after two PayPal cases being opened, the second one was settled in my favour yesterday and I finally have my money back almost 3 months later though my own efforts. Zero accountability or customer care. Seriously concerning for the charities involved. Have reported to trading standards as well. Spend your money elsewhere folks!

Update in response to Everpress reply:

Did you even read my review? Or was that just a generic response to give the impression that “you’re doing your best.” It’s done, I have my money back, through PayPal, because of my own efforts, and no thanks to you.

I bought the Liam Payne collab t-shirt and was disappointed in the shirt I received. The design came discolored/orange and was blurry compared to the listing. When I asked for a replacement or refund, I was denied both and told I could pay to return my shirt. Customer service took so long to respond that my purchase exceeded the 30 day return window.

I ordered two items for Christmas, I accidentally put an old address. I emailed them and they assured they had changed it, otherwise I would’ve just asked to cancel the order. My order never arrived, it went to my old address. I’m now trying to contact them regarding my options around this plus another delivery for them which is due to arrive and may potentially go to the old address. Poor response on emails, I’ve had 1 email response, their number does not work as I’ve tried leaving my name and number and no one has called back. So so disappointed and I spent a fair bit of money.

I ordered the Out Of Office cap 6 weeks ago, I was emailed a confirmation and a date in which the campaign ended. I should have received the item over 3 weeks ago. I have tried calling, emailing and instagram to get a hold of Customer service to help. This is very concerning as a customer who has paid money for a gift and has not had any response on any platform.

Unrealible delivery, I've purchased just a cap for a birthday with more than a month in advance, even if the website was stating that it needed just 5 days to get it from the UK to Italy and I've still not received it!! I see it in the UK warehouse since 3 weeks and it never left, NO WAY of contacting Everpress no one is answering me!

My first Liam Payne x Choose Love shirt came and I was very disappointed as it looked nothing like Liam's painting. However, I sent them an enquiry with a photo and they sent me a new one, free of charge. It arrived yesterday and it looks just like Liam's painting!

I ordered the Liam Payne shirt and like a lot of people, it was extremely blurry and orange. Thankfully, I contacted customer service and they were quick to investigate the issue, and sent out a replacement! ❤️

My cousin and I love One Direction since we were in high school. Losing Liam still really break us so we decided to get Liam Payne X Choose Love shirt to remember and honor him for what he had done for us. But Everpress printing really disappointed us. We ordered from South East Asia and when she reached out to Everpress to get a refund/replace, the customer service just told us that they couldn’t do anything for us. The shirt was so thin that it can be see through and the printing of Liam’s painting was an absolute joke. For the price we paid ($44x2)+(extra shipping tracker), to ship to South East Asia for us, this is unacceptable. Please reconsider if you want to get the shirts from Everpress.

I’ve been trying and trying to email/contact them, unfortunately I paid with my PayPal and it was still linked to my old address which sent it there if it has even been dispatched which I’m still trying to get info on..

I have received no help whatsoever or response.

Bought as Christmas gift for my partner which is why I’m annoyed at myself for paying with my PayPal, but considering I contacted in plenty time and it hadn’t been dispatched you’d think there would be more they could of done

Ordered the Liam Payne t shirt on 6/11 and still haven’t received it called the number provided on the website over a number of days and every time all you get is no service assistants available I left my details no call back sent an email saying they will contact me in 5-8 days absolute joke

I ordered the liam payne tshirt back in october still not received the item it's now December and no response to customer services when I have requested the £34 refund
Unsure who to contact to get me money back but it's unacceptable bad service

My daughter ordered the Liam Payne t-shirt on 22/10/2024 and is still waiting. Emails are just ignored. Ridiculous company! If you can't keep up with orders then refund peoples money.

Edit to response:

This is a generic reply which is ridiculous. It should not take this length of time for one t-shirt. Please refund!

I bought the Liam Payne Choose Love t-shirt to support the cause, but the quality is terrible. The fabric is thin, the print feels like it will peel off after one wash, and the colors are dull and blurry—nothing like the photos.

I’ve emailed customer service asking for a solution, but returning it from the Netherlands costs over €25, which is unacceptable for a product that doesn’t meet expectations. I want my money back but am still waiting for a response. Very disappointed!

Order the Liam Payne tahirt October 21st and have not received it had an email saying going to print 4th November and nothing since have emailed to chase up delivery and have been ignored. Very disappointed

I bought the Liam Pyane x Choose love t shirt. Paid extra for the tracking number but didn't work after "despatched from Ascendia". And when finally showed up, it was yellower than advertised and the material is really thin.
Really disappointing, I waited for so long and I really want to have this last one good memory of Liam Payne but all I got was a really thin material t shirt with yellowish picture

Update:
I tried to contact Everpress about this issue but there's no reply other than an automatic acknowledgement email stating that they are now overwhelmed with more queries than usual, and they will review my message between 5 to 8 days. This is really disappointing. If you want a good quality product, you can definitely get it somewhere for a better price.

Ordered a choose love x liam payne shirt (2 in fact) and have not heard back from customer service in over 2 WEEKS! the shirt was of poor quality and looked nothing like the listing :/

Ordered the ‘PRESSURE COOKER ARTS TEE’ almost a month ago now (28th October) and I still haven’t received my t-shirt. I have contacted Everpress twice and was told the first time that the order had been sent out a couple of days prior to receiving their email. It’s now been 7 days since that email and I have still not received my item or any notification that it has been dispatched. There’s essentially no way to get updates about your order unless you had made an account to purchase. Really rubbish site functionality, no clear way to request a refund and customer service takes 4-5 days to get back to you about enquiries. Where is my order?

Ordered the Liam Payne “Choose love” T-shirt sadly after he passed. I was one of the biggest fans of One Direction and obviously hearing the news, it broke my heart. I had to buy this t shirt as it truly is a work of art. Not only did it take weeks to come but awful quality as many people agree on the internet. The painting on the back looks NOTHING like the original painting Liam did! so orange and blurry. I returned it and swiftly got my money back so respect to Everpress for that. But i would probably never order from them again after this experience