EVERYWISH UK Reviews 3,137

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 1,777 reviews, most reviewers were unhappy with their experience overall. Many people encountered issues with the product, specifically gift cards that were difficult to redeem, displayed error messages, or did not arrive as expected. Customers also reported significant dissatisfaction with the customer service, citing unresponsiveness, long wait times, and a lack of resolution for their problems. The website and contact methods were frequently criticized for being unhelpful or non-functional. Conversely, a small portion of people felt satisfied with the customer service, noting prompt replies and quick resolution of issues, particularly when codes were damaged or unreadable.

What people talk about most

Product

Reviewers highlight negative aspects of product. Many customers report issues with gift cards, including... See more

Response time

Customers had negative experiences with response times. Many reviewers report long waits, with some waiting... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report abysmal... See more

Customer communications

Users describe negative interactions with contact. Many customers report issues with unreceived emails,... See more

Website

People report negative experiences with the website, citing numerous issues with functionality and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very poor service for ‘online’ ordered on Saturday but couldn’t redeem till Monday. Not transparent at all when ordering wouldn’t use again as this should be instant redemption!! If you’re happy to w... See more

Company replied

Rated 2 out of 5 stars

I redeem my £100 Everywish gift card this afternoon. I tried to exchange to a £10 JustEat gift card. The email arrived in 5 mins but once I click the URL provided and click the button "decrypt and sho... See more

Company replied

Rated 2 out of 5 stars

This is the 2nd card I have received from Every wish as a gift. On both occasions after entering the codes to redeem the card 3 times and after 5 days nothing was ever sent to my email. You have to re... See more

Company replied

Rated 2 out of 5 stars

Our 2 year old was gifted an Every Wish gift card for her 2nd birthday. When requesting the code for the chosen retailer my husband put in the wrong email ending, .co.uk rather than .com. Granted this... See more

Company replied


Company details

  1. Coupon Service

Written by the company

EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.


Contact info

2.2

Poor

TrustScore 2 out of 5

3K reviews

5-star
4-star
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2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The website isn’t accepting my code…

The website isn’t accepting my code waste of my money I have emailed but have no response

April 23, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Customer,

We’re sorry to hear about your experience.

We can see that you’ve already sent us your request, and it has been answered currently.

Your reference number is TrustPilUK094027, thank you for your understanding.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Excellent voucher company and very…

Excellent voucher company and very quick response to query by Veronika Davis.

Well
Done

April 24, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Alice,

Thank you very much for your positive feedback. We really appreciate you taking the time to share your experience with us.

If you have any questions in the future, please feel free to contact us at info@every-wish.co.uk. We’ll be happy to help.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Easy to choose the voucher, Great Customer Service

Easy to choose the voucher you want and to download and print.
Customer service were excellent when I realised my voucher had not downloaded and I could not retrieve it myself.
Recommend highly to anyone to use EveryWish UK

April 24, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Olivia,

We truly appreciate your positive feedback. It means a lot to our team.

If we can help you with anything in the future, please feel free to reach out at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Taylor was a brillant help

Taylor was a brillant help

April 23, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Grace,

Thank you for your feedback, we really appreciate it.

If you need any help in the future, please contact us at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Great Customer Service

Had a quick response and satisfactory resolution to my problem with the help from Taylor. Everything was sorted within 24hrs.

April 23, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Tracie,

Thank you very much for your kind feedback. We’re pleased to hear you had a positive experience.

If you ever need any assistance, please don’t hesitate to get in touch at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Extremely fast response from Taylor for…

Extremely fast response from Taylor for a code which I lost after redeeming. Problem solved in less than 5 minutes. Very Impressed :)

April 23, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Mondo,

Thank you very much for your positive feedback.

We really appreciate you taking the time to share your experience with us.

If you have any questions in the future, please feel free to contact us at info@every-wish.co.uk. We’ll be happy to help.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

Terrible and scam

It is my first time leaving a review on Trustpilot, prompted by a very disappointing experience with this company.

I encountered an issue when attempting to redeem a gift card purchased via every-wish.co.uk. After receiving the redemption link by email, I clicked the “Decrypt and Show” button, but the system consistently returned an error code (RDMx3), preventing access to the gift card details. Despite multiple attempts, the issue remains unresolved.

I also tried contacting the customer service hotline; however, my calls went unanswered, which added to my frustration.

April 23, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Max,

We’re sorry to hear about your experience and understand your frustration.

We would like the opportunity to look into this for you in detail.

Please contact us at info@every-wish.co.uk with your reference number (TrustPilUK102124) and supporting details (including a photo of your EVERYWISH card and receipt), so our team can investigate and assist you further as quickly as possible.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

Vaucher doesn work!

April 16, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear John,

We’re sorry to hear about your experience and understand your frustration.

We would like the opportunity to look into this for you in detail.

Please contact us at info@every-wish.co.uk with your reference number (TrustPilUK141923) and supporting details (including a photo of your EVERYWISH card and receipt), so our team can investigate and assist you further as quickly as possible.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

Terrible do not recommend

Terrible. Very difficult to use. Had to email them twice. Still haven’t been able to use it. This is the second time I’ve had trouble with them. Last time had to just throw it away.

April 23, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Customer,

We’re sorry to hear about your experience and understand how frustrating this situation must be.

We would still like to review your case in more detail to see if there’s anything further we can do.

Please contact us at info@every-wish.co.uk with your reference number (TrustPilUK104223) and a photo of your EVERYWISH card, and our team will take another look and advise you on the next steps.

Best regards,
EveryWish UK Customer Service

Rated 1 out of 5 stars

Beware

Beware. This is a scam. I have an incomplete code which means I am unable to redeem the voucher. This appears to be a common fault.
Sadly, we do not have the receipt and whilst I have sent proof of purchase in the form of a bank statement that does not appear to be enough to rectify the issue.
Please either avoid or make absolutely sure that your gift also includes the receipt.

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Customer,

We’re sorry to hear about your experience and understand how frustrating this situation must be.

We can see that you’ve already provided proof of purchase via your bank statement, and we appreciate you taking the time to share this. While a receipt is normally required to validate a voucher, we would still like to review your case in more detail to see if there’s anything further we can do.

Please contact us at info@every-wish.co.uk with your reference number (TrustPilUK095623) and a photo of your EVERYWISH card, and our team will take another look and advise you on the next steps.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

My query was dealt with promptly and…

My query was dealt with promptly and effectively

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Elaine,

Thank you for your feedback, we really appreciate it.

If you need any help in the future, please contact us at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Taylor was very quick to respond to my…

Taylor was very quick to respond to my query and assist me with my problems.
Excellent service. Thanks

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Andrea,

We truly appreciate your positive feedback. It means a lot to our team.

If we can help you with anything in the future, please feel free to reach out at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

The link to activate the voucher wasn't…

The link to activate the voucher wasn't working and I emailed support and Veronica Davies sorted it straight away. Thank you

April 20, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Fani,

Thank you very much for your positive feedback.

We really appreciate you taking the time to share your experience with us.

If you have any questions in the future, please feel free to contact us at info@every-wish.co.uk. We’ll be happy to help.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Excellent customer service when I…

Excellent customer service when I phoned .Adviser gave me excellent information on how to deal with my lost gift card.Email sent and quick reply to sort the issue.Very happy with the customer service.

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Customer,

Thank you for your kind feedback. We’re really glad to hear that you’re happy with our service.

If you need anything in the future, please don’t hesitate to contact us at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Anta was really quick to respond and…

Anta was really quick to respond and resolve my issue with the redemption code.

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Customer,

Thank you very much for your kind feedback. We’re pleased to hear you had a positive experience.

If you ever need any assistance, please don’t hesitate to get in touch at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Great customer service

My gift car arrived damaged, Taylor resolved this issue promptly and I was able to receive a new gift card. Great customer service.

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Alice,

Thank you very much for your positive feedback.

We really appreciate you taking the time to share your experience with us.

If you have any questions in the future, please feel free to contact us at info@every-wish.co.uk. We’ll be happy to help.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

I had a great experience with Everywish…

I had a great experience with Everywish customer service. After accidentally damaging my gift card and losing part of the code, I reached out for help and was really impressed by the support I received. Taylor handled my request quickly and professionally, providing a replacement code without any hassle. Everything was clearly explained, and the process was smooth from start to finish.

Really appreciate the efficient and friendly service—thank you, Taylor!

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Grigor,

We truly appreciate your positive feedback. It means a lot to our team.

If we can help you with anything in the future, please feel free to reach out at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

Excellent & print resolution to my…

Excellent & print resolution to my problem !
Veronica Davis resolved my problem in a
prompt & professional manner… thank you.

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Kenneth,

Thank you for your kind feedback. We’re really glad to hear that you’re happy with our service.

If you need anything in the future, please don’t hesitate to contact us at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

Rated 5 out of 5 stars

I had a great experience with customer…

I had a great experience with customer support. Taylor was very helpful, professional, and quick in resolving my issue. I received a replacement code without any complications, and everything was clearly explained.

Thank you for the excellent service!

April 22, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear Alan,

Thank you for your kind feedback. We’re really glad to hear that you’re happy with our service.

If you need anything in the future, please don’t hesitate to contact us at info@every-wish.co.uk.

Best regards,
EveryWish UK Customer Service

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