Very poor service for ‘online’ ordered on Saturday but couldn’t redeem till Monday. Not transparent at all when ordering wouldn’t use again as this should be instant redemption!! If you’re happy to w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I redeem my £100 Everywish gift card this afternoon. I tried to exchange to a £10 JustEat gift card. The email arrived in 5 mins but once I click the URL provided and click the button "decrypt and sho... See more
Company replied
This is the 2nd card I have received from Every wish as a gift. On both occasions after entering the codes to redeem the card 3 times and after 5 days nothing was ever sent to my email. You have to re... See more
Company replied
Our 2 year old was gifted an Every Wish gift card for her 2nd birthday. When requesting the code for the chosen retailer my husband put in the wrong email ending, .co.uk rather than .com. Granted this... See more
Company replied
Company details
Written by the company
EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.
Contact info
Rosental 6, 80331 , Munich, Germany
- info@every-wish.co.uk
- every-wish.co.uk
2.2
Poor
3K reviews
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Good customer service response by…
Good customer service response by Taylor. Bought a card but the redeem code was damaged. Called customer service who asked me to email in. Issue resolved within 15
Minutes
April 15, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Paul Kohli',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Ridiculous service and company
Ridiculous service. Bought 2 gift cards for my daughter who couldn't use them because I hadn't activated them, although there was nothing that came with them to say I needed to activate them first. I then attempted to activate them, having got the codes from my daughter, only to be told by their ridiculous website that they needed to be activated by the donor. But I was the donor! If I could have given no stars, I would. Don't touch this company with a bargepole.
April 14, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Keith Brown',
For security reasons it is necessary to activate each EVERYWISH card before redemption by the donor. In cases where the EVERYWISH card is purchased online from our website, we send an email to the purchaser in order to activate the EVERYWISH. In cases where the EVERYWISH is purchased from a retailer then each store is responsible for activating the EVERYWISH. This prevents the risk of the EVERYWISH being redeemed by third parties without the buyer's approval. Activation is simply one click and then the EVERYWISH is available for redemption.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK125515, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Very good customer service and reliable
Very good customer service and reliable
April 14, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Janya Rajakaruna',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Easy to use, great customer service
Have been using Everywish gift cards for a while with no issues. Came across an error code today and emailed Customer Service. Thanks to Veronika Davis who wrote back to me with the redemption code within an hour.
April 14, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Emma C',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Quick and helpful
Theresa Reece was great, very quick and helpful. Solved my issue with half an hour of first message.
April 14, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Heather Scott',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Really fiddly to use
Really fiddly to use, it eventually worked but only after I got an error message and had to phone customer services.
April 14, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Maria',
We regret that you initially encountered challenges with the use of EVERYWISH.
Thank you for contacting EVERYWISH to resolve your challenges.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
I had an issue with the code on my card…
I had an issue with the code on my card and contacted the customer service team. Antigoni provided me with a new code and clear instructions and the response was speedy too. Thanks for your help!
April 14, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Naomi',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Very helpful has couldn't see the code…
Very helpful has couldn't see the code on my voucher, taylor got it sorted for me and use the voucher. Thank you Taylor
April 13, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Terri Frost',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Excellent and speedy customer service
The customer service team helped me resolve a technical issue with redeeming a gift card. Their staff Theresa Reece responded and fixed my request speedy. Really appreciated for her excellent service.
April 13, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Ivan',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Gift card
I personally made an error which was dealt with efficiently and quickly. Very good service
April 13, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Mrs Aylett',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
This company is terrible
This company is terrible, I wouldn't recommend buying gift cards from them. I bought a gift card for Christmas, but the code was defective. I contacted the company to get a new code and went through several embarrassing situations, both at the store where I bought it and through email communication. I provided proof of purchase with receipts from the store and my card used for the purchase, and months have passed with no resolution. They claimed my purchase might have been a scam. I was disrespected in every way.
December 13, 2025
Unprompted review
Reply from EVERYWISH UK
Dear 'Nataalia',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK130815, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
I was given a gift card for Christmas from every wish.
I was given a gift card for Christmas with no receipt. I have only just opened my gift to use but part of the code to redeem/ activate is missing. Contacted their support team with a message to say that I was not given a sales receipt as it was a gift. They still persists that I need the receipt. What do I do next or who do I complain to apart from citizens advice bureau.
April 10, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Maina Morahan',
we have just sent you a personal email.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk.
We will prioritise the case in detail for you.
We will certainly find a quick solution.
Best regards,
EVERYWISH UK Customer Service
I'm only giving one ⭐ because there's…
I'm only giving one ⭐ because there's no zero star option.
My team got me a £50 Everywish voucher for Christmas. I've tried a few times now to get my chosen store's ecard and every time, the email fails to be received.
I feel that this company is scamming people and I'm angry on behalf of my team, who gave me this in good faith.
Would NOT recommend
April 12, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Diane Green',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK93313, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Good Service
Lovely Girl Theresa helped me with my redemption issue. Couldn't fault the service!
April 2, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Zac',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
I was not able to access the gift card…
I was not able to access the gift card at all. I placed the order in December and requested a refund, but did not receive support or assistance. The order was supposed to be delivered in 15 minutes via email and it did not happen. I am very disappointed.
December 3, 2025
Reply from EVERYWISH UK
Dear 'Martina Sierra',
We have sent you the EVERYWISH in PDF format once again via email.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK93213.
We will prioritise the case in detail for you.
We will certainly find a quick solution.
Best regards,
EVERYWISH UK Customer Service
Very quick responses and helpful!
Very quick responses and was able to help with my query. Thanks very much
April 10, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Stacey',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Reply from EVERYWISH UK
Dear 'MM',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Reply from EVERYWISH UK
Dear 'Joseph Renshaw',
Please try redeeming your EVERYWISH on our site again.
We didn't detect any problems with your code.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK170710.
We will prioritise the case in detail for you.
We will certainly find a quick solution.
Best regards,
EVERYWISH UK Customer Service
Something went wrong in the process of…
Something went wrong in the process of redeeming the gift voucher but customer services put it right very promptly. The customer service team would get 5 stars but obviously I would have preferred there not to have been any problem in the first place.
April 9, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Malcolm Jones',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Had a problem with the code and Theresa…
Had a problem with the code and Theresa Reece sorted it for me very quickly! My daughter is happy now too 😊😊 Very helpful and efficient! Thank you
April 9, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Alex Toff',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
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