Very poor service for ‘online’ ordered on Saturday but couldn’t redeem till Monday. Not transparent at all when ordering wouldn’t use again as this should be instant redemption!! If you’re happy to w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I redeem my £100 Everywish gift card this afternoon. I tried to exchange to a £10 JustEat gift card. The email arrived in 5 mins but once I click the URL provided and click the button "decrypt and sho... See more
Company replied
This is the 2nd card I have received from Every wish as a gift. On both occasions after entering the codes to redeem the card 3 times and after 5 days nothing was ever sent to my email. You have to re... See more
Company replied
Our 2 year old was gifted an Every Wish gift card for her 2nd birthday. When requesting the code for the chosen retailer my husband put in the wrong email ending, .co.uk rather than .com. Granted this... See more
Company replied
Company details
Written by the company
EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.
Contact info
Rosental 6, 80331 , Munich, Germany
- info@every-wish.co.uk
- every-wish.co.uk
2.2
Poor
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it works,,but..
it works,,, but it's fiddly! you buy a voucher but it's only available after 24 hours! LOL! also, once you click in the email toget the voucher, you only have 24 horus to download the PDF. but remember, it is activated 24 hours later. so you go back and try to download the PDF and it doesn't work and then you're lucky because you rememeber where you saved the PDF. the redemption isn't straighforward either. I won't use again.
April 2, 2026
Reply from EVERYWISH UK
Dear 'Nas',
EVERYWISH vouchers ordered in PDF format on Sunday to Friday require a processing period of 24 hours as of time of order. Orders placed on Saturdays are activated on the following Monday.
We ask for your understanding that we have to abide to our strict security measures, as the EVERYWISH is a cash equivalent product.
Best regards,
EveryWish UK Customer Service.
The website needs improvement
I was gifted a voucher but unfortunately the everywish link sent would not show the code I contacted everywish and had help from Veronika Davis who resolved the issue the very next morning
April 8, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Paul Smith',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
This is the 2nd card I have received…
This is the 2nd card I have received from Every wish as a gift. On both occasions after entering the codes to redeem the card 3 times and after 5 days nothing was ever sent to my email. You have to resort to emailing them and asking where your voucher is - at that point then they take about 6 hours to respond and send you the codes needed.
April 8, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Melanie Tyrell',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK125309, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Tried to redeem my code which prompted…
Tried to redeem my code which prompted assistance.
Very quick customer support when the issue came up (thank you Veronika Davis!!) and everything is sorted :-)
Would buy as a gift.
April 8, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Jake Ashurst',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
I had trouble redeeming the original voucher
I had trouble redeeming the original voucher as it was faulty. Theresa Reece (customer services) has been excellent in resolving the issue.
April 6, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Kevin Corlett',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH card.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Excellent Customer Service
Excellent Customer Service
I contacted Customer Services with an issue with the code on my gift card and it was resolved within 24 hours of raising my request via their online portal. Would definitely buy an Every Wish card knowing there is good customer service team behind the brand.
April 8, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Lady D',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH card.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Absolutely abysmal service from this…
Absolutely abysmal service from this company. Nearly a month later, I'm still unable to redeem my voucher. Customer service fob you off with payment excuses. Avoid like the plague
March 7, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Gabrielle Dalligan ',
We are sorry that you are experiencing challenges using your EVERYWISH.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK124809.
We will prioritise the case in detail for you.
Best regards,
EVERYWISH UK Customer Service
Do not purchase from Everywish! False Advertisement!
Do not purchase from Everywish. A group of friends and I purchased over 300 worth of vouchers for friends and family over Christmas, as they are advertised for use on Amazon. None of them work on Amazon.
Not one works or connects with Amazon! You cannot select the store, you cannot use the code. Like many of these reviews it is a scam, and false advertising. We have grouped together, to raise this not only with Amazon, but a organisation that deals with business, false advertisements and raised with other bodies. We have complied users reviews to support this. If you notice on their website, you can click Amazon, but it does nothing but redirect back to their homepage, unlike the other retailers. This has been captured among other things for evidence incase they decide to remove this, which would look suspicious and confirm what all of these reviews are raising.
All I can say, is if you have a similar experience, please please, write a review. This will support the case against Everywish.
March 17, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Jay',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK124609, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Reply from EVERYWISH UK
Dear 'Alan Knowles',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Very good customer experience, prompt attention to the matter in hand with a successful outcome. The whole matter from start to finish has only taken 3/4 days..
Very good customer experience, prompt attention to my
April 7, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Jennifer Ling',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Very helpful and friendly on the phone…
Very helpful and friendly on the phone sorted everything out and very pleased with customer service 😀.
April 7, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Penelope Deleslie',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Entered voucher code and specific email…
Entered voucher code and specific email address to claim voucher. Never received email for voucher. Sent email via the contact page on every-wish website and called the customer service line during the designated times. Just a loop of music on hold. It's been 4 days since then and had absolute no response. Diabolical. The voucher was a birthday present of significant monetary value. Appalling.
Update 7/4/26: Following your response and instructions, the email received is the same automated email I received when initially raising through the contact form on your website. This is ridiculous. You've taken the monetary value of my gift card and failed to deliver the product in this case...the voucher.
You 7 days to send me my voucher or you will be reported to Trading Standards.
April 2, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Liam',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK102707, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Awful, Slow and misleading
Awful, says delivery in 15 minutes more like 2 hours. Then after finally getting the gift card unable to redeem as you supposedly have to wait 24 hours?
April 5, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Connor Manning',
EVERYWISH vouchers ordered in PDF format on Sunday to Friday require a processing period of 24 hours as of time of order. Orders placed on Saturdays are activated on the following Monday.
We ask for your understanding that we have to abide to our strict security measures, as the EVERYWISH is a cash equivalent product.
Best regards,
EveryWish UK Customer Service.
This site must be a scam.
This site must be a scam.
I received a git card from my family, converted it to an Amazon voucher and received nothing, tried to contact customer support but they just don't respond, I am now reporting them to Amazon and trading standards.
Total Ripoff..!!
April 4, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Colin Smith',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK102507, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Reply from EVERYWISH UK
Dear 'Mrs B',
If you believe or suspect that unauthorized third parties have used your EVERYWISH, please file a report against unknown persons with your local police station.
EVERYWISH works very closely with the authorities, as we are subject to very strict security regulations due to our cash-based processing.
Best regards,
EVERYWISH UK Customer Service
Really poor service
Really poor service. You don’t get the voucher instantly. Have to wait a minimum of 24 if not 48/72 hours. Claiming the voucher is a real hassle and you have to chase them to activate it. Would not recommend this service!
March 28, 2026
Reply from EVERYWISH UK
Dear 'Callum Collier',
We regret that you are dissatisfied with EVERYWISH.
EVERYWISH vouchers ordered in PDF format on Sunday to Friday require a processing period of 24 hours as of time of order. Orders placed on Saturdays are activated on the following Monday.
We ask for your understanding that we have to abide to our strict security measures, as the EVERYWISH is a cash equivalent product.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK101907.
We will prioritise the case in detail for you.
We will certainly find a quick solution.
Best regards,
EVERYWISH UK Customer Service
I Didn’t order anything ,some body got…
I Didn’t order anything ,some body got hold of my bank details
March 28, 2026
Reply from EVERYWISH UK
Dear customer,
your order has been canceled.
The refund will be initiated through your chosen payment provider. It may take a few working days depending on your payment provider.
Best regards,
EVERYWISH UK Customer Service
Think they sold my data
I received an everywish card and had no issue with the scratch off as others have reported. It did take well over an hour for me to get the code emailed for my chosen retailer, but this in itself wasn't a big issue. My problem - and it is unproven but I am very suspicious - is that since redeeming the gift card and giving my email address, I have had over 600 spam emails today alone and also had my account hacked for an online supermarket with an order of over £200 placed to an address 3 hours away from mine. I'm sure some will say coincidence but I am incredibly suspicious of the timing! AVOID AVOID AVOID.
April 3, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Neve Caitlin',
we are sorry to hear that your email account was hacked. However, we do not see how EVERYWISH is connected to your experience. If we understand correctly, you did not encounter any issues with redeeming your EVERYWISH.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk.
Best regards,
EVERYWISH UK Customer Service
Pathetic attempt at a gift card
Pathetic attempt at a gift card, an absolute con. At most places to redeem you have to pay extra as they do not offer vouchers of the correct amount. Absolutely disgraceful user interface which makes it all but impossible to redeem, and even when you manage to they cannot even send out a decent egiftcard which could be redeemed through my google wallet. Even when trying to get through to customer service I was left with such a lengthy wait that I eventually gave.
A pitiful moneygrabbing attempt, that are so tough to use it may as well be a scam.
I look forward to hearing your response and how you attempt to remidy my terrible experience.
April 3, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Conor Boakes',
EVERYWISH has no influence on the value levels of each partner shop.
You can use the 'Values' filter on our website https://app.every-wish.co.uk/ to know in advance which stores you can redeem the desired amount.
You also have the possibility to split the amount you have into two or more redemption levels.
If the store you wish to redeem has a redemption level higher than the amount you have, you can make a top up free.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK100507.
We will prioritise the case in detail for you.
Best regards,
EVERYWISH UK Customer Service
I bought a £50 gift voucher for…
I bought a £50 gift voucher for mother's day. We tried to claim it but cannot. Tried to call but after an hour gave up. Attempted to email but no response. Complete scam of a company. If my issue is resolved within 5 days I will delete this review.
March 16, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Lana Meakin',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK100107, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.