EVERYWISH UK Reviews 3,140

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 1,777 reviews, most reviewers were unhappy with their experience overall. Many people encountered issues with the product, specifically gift cards that were difficult to redeem, displayed error messages, or did not arrive as expected. Customers also reported significant dissatisfaction with the customer service, citing unresponsiveness, long wait times, and a lack of resolution for their problems. The website and contact methods were frequently criticized for being unhelpful or non-functional. Conversely, a small portion of people felt satisfied with the customer service, noting prompt replies and quick resolution of issues, particularly when codes were damaged or unreadable.

What people talk about most

Product

Reviewers highlight negative aspects of product. Many customers report issues with gift cards, including... See more

Response time

Customers had negative experiences with response times. Many reviewers report long waits, with some waiting... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report abysmal... See more

Customer communications

Users describe negative interactions with contact. Many customers report issues with unreceived emails,... See more

Website

People report negative experiences with the website, citing numerous issues with functionality and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very poor service for ‘online’ ordered on Saturday but couldn’t redeem till Monday. Not transparent at all when ordering wouldn’t use again as this should be instant redemption!! If you’re happy to w... See more

Company replied

Rated 2 out of 5 stars

I redeem my £100 Everywish gift card this afternoon. I tried to exchange to a £10 JustEat gift card. The email arrived in 5 mins but once I click the URL provided and click the button "decrypt and sho... See more

Company replied

Rated 2 out of 5 stars

This is the 2nd card I have received from Every wish as a gift. On both occasions after entering the codes to redeem the card 3 times and after 5 days nothing was ever sent to my email. You have to re... See more

Company replied

Rated 2 out of 5 stars

Our 2 year old was gifted an Every Wish gift card for her 2nd birthday. When requesting the code for the chosen retailer my husband put in the wrong email ending, .co.uk rather than .com. Granted this... See more

Company replied


Company details

  1. Coupon Service

Written by the company

EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.


Contact info

2.2

Poor

TrustScore 2 out of 5

3K reviews

5-star
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Rated 1 out of 5 stars

Think they sold my data

I received an everywish card and had no issue with the scratch off as others have reported. It did take well over an hour for me to get the code emailed for my chosen retailer, but this in itself wasn't a big issue. My problem - and it is unproven but I am very suspicious - is that since redeeming the gift card and giving my email address, I have had over 600 spam emails today alone and also had my account hacked for an online supermarket with an order of over £200 placed to an address 3 hours away from mine. I'm sure some will say coincidence but I am incredibly suspicious of the timing! AVOID AVOID AVOID.

April 3, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Neve Caitlin',

we are sorry to hear that your email account was hacked. However, we do not see how EVERYWISH is connected to your experience. If we understand correctly, you did not encounter any issues with redeeming your EVERYWISH.

If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk.

Best regards,

EVERYWISH UK Customer Service

Rated 1 out of 5 stars

Pathetic attempt at a gift card

Pathetic attempt at a gift card, an absolute con. At most places to redeem you have to pay extra as they do not offer vouchers of the correct amount. Absolutely disgraceful user interface which makes it all but impossible to redeem, and even when you manage to they cannot even send out a decent egiftcard which could be redeemed through my google wallet. Even when trying to get through to customer service I was left with such a lengthy wait that I eventually gave.

A pitiful moneygrabbing attempt, that are so tough to use it may as well be a scam.

I look forward to hearing your response and how you attempt to remidy my terrible experience.

April 3, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Conor Boakes',

EVERYWISH has no influence on the value levels of each partner shop.
You can use the 'Values' filter on our website https://app.every-wish.co.uk/ to know in advance which stores you can redeem the desired amount.
You also have the possibility to split the amount you have into two or more redemption levels.
If the store you wish to redeem has a redemption level higher than the amount you have, you can make a top up free.

If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK100507.

We will prioritise the case in detail for you.

Best regards,

EVERYWISH UK Customer Service

Rated 1 out of 5 stars

I bought a £50 gift voucher for…

I bought a £50 gift voucher for mother's day. We tried to claim it but cannot. Tried to call but after an hour gave up. Attempted to email but no response. Complete scam of a company. If my issue is resolved within 5 days I will delete this review.

March 16, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Lana Meakin',

We are sorry that you are experiencing challenges using your EVERYWISH.

Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK100107, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.

Best regards,
EveryWish UK Customer Service.

Rated 1 out of 5 stars

Horrible,tried to redeem the code for 3 months

Horrible,tried to redeem the code in December as I had a £40 voucher unfortunately everywish didn’t have a £40 voucher option so I had to pay an extra £10 to make it £50. After a week I still didn’t receive the voucher via email after thoroughly checking very many times.I then decided to call everywish and then was on hold for 3 hours absolutely ridiculous and unacceptable.

December 3, 2025
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Isaiah dakouri',

We are sorry that you are experiencing challenges using your EVERYWISH.

Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK100007, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.

Best regards,
EveryWish UK Customer Service.

Rated 1 out of 5 stars

Can’t redeem my gift card

Can’t redeem my gift card, have tried several times and the site keeps saying
We will be right back for you.

“To offer the best possible redemption process, we are constantly trying to optimize the site. Unfortunately, this is the redemption process briefly unavailable.

We apologize for the inconvenience. We try as soon as possible to make the page available again for you.
Please try at a later time.”

Feels like a scam? You can still buy them with no apparent issue with the website for this?

April 2, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'N. Waring',

Please visit our website EVERYWISH (every-wish.co.uk) to redeem your EVERYWISH.

Our website is active all the time except for a few hours during the night in order to carry out maintenance of the website so that it can fully meet the requirements of customers.

Best regards,

EVERYWISH UK Customer Service

Rated 5 out of 5 stars

Very quick

Very quick, efficient response from Veronika Davis.
Excellent service.

April 2, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'john doe',

thank you very much for your positive feedback.
Your opinion is very important to us.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 5 out of 5 stars

Veronika Davis was so helpful and…

Veronika Davis was so helpful and prompt with her replys

April 2, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Lorna Miller',

thank you very much for your positive feedback.
Your opinion is very important to us.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 5 out of 5 stars

Just a great birthday gift for one of…

Just a great birthday gift for one of my great grandsons

March 25, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Carol Thomas',

thank you very much for your positive feedback.
Your opinion is very important to us.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 5 out of 5 stars

Excellent customer service 👍

April 1, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear customer,

thank you very much for your positive feedback.
Your opinion is very important to us.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 1 out of 5 stars

Something not right here

Got a gift card gifted to me in September, scratched the code off this morning to see a number/letter missing from the code. Emailed support to be told that the gift card had been used in October! Don’t understand how that’s possible considering I have literally only scratched it this morning and there is no way to get the code without scratching off the metallic stuff. To make it even better they claim I’ve used it but won’t prove it by telling me the email used to redeem it or where it was spent!!!!!

Edit**** Thanks for the reply! Everywish. Your unwillingness to provide this information makes me think the whole thing is just a scam and maybe your team are spending everyone’s gift cards if they aren’t used immediately after purchase. What a brilliant company!!!!

March 31, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear customer,

We regret that you are dissatisfied with EVERYWISH.

For data protection reasons, we cannot provide you with any details about the selected partner shop, the name of the person who redeemed the voucher or their email address.

Best regards,
EveryWish UK Customer Service.

Rated 3 out of 5 stars

Sticker ripped off code - scam ? Quickly sorted

* update to original review **contacted the company and within 2 hours I’ve had a response and a new code which I’ve redeemed successfully and purchased something with Amazon . Great customer service ! Just need to change the design of the card so the sticker works effectively. Thanks to Antigoni who responded so quickly on email . Got a gift from work colleagues for my birthday and the sticker has pulled off the code so I can’t redeem . I rea there is a scam were people peel off the sticker in store and then wait for you to try and redeem and claim the money so you get an error code instead of. Hoping I can get this sorted have emailed the support email

April 1, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear customer,

thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 2 out of 5 stars

Every Wish don't respond.....

Our 2 year old was gifted an Every Wish gift card for her 2nd birthday. When requesting the code for the chosen retailer my husband put in the wrong email ending, .co.uk rather than .com. Granted this is our error, but we have been unable to contact Every Wish by webform or phone since (it just rings out). It seems like it would be an easy fix but currently they have £100 of our relatives money that we cannot access for our little one.

April 1, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'CM',

We are sorry that you are experiencing challenges using your EVERYWISH.

Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK141302, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.

Best regards,
EveryWish UK Customer Service.

Rated 1 out of 5 stars

wake up supermarkets these cards are a SCAM

i would rate this company zero if I could.
How big named supermarkets are selling these gift cards I really don't know after 5 attempts of getting my choice of gift cards I finally got it but my partner has just been totally ignored we both recieved these for Christmas our next step is to go to Sainsbury's with the reciept & gift card & see what their policy is about a refund will write another review when I have spoken to Sainsbury's customer service
UPDATE RECIEVED RESPONSE FROM EVERYWISH ON HERE THEY ASKED ME TO SEND A PHOTO OF MY RECIEPT & CODE 6 DAYS AGO WHICH I DID STRAIGHT AWAY ONCE AGAIN NO RESPONSE.
15/4 This company are absolutely hopeless told me to answer to their reply which I have but still no gift card it's disgusting stop buying these cards because it's embarrassing if you give one as a gift.

January 15, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Ricky Turner',

We are sorry that you are experiencing challenges using your EVERYWISH.

Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK141202, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.

Best regards,
EveryWish UK Customer Service.

Rated 1 out of 5 stars

I have been trying to redeem a gift…

I have been trying to redeem a gift card that was gifted to me for almost 2years and all I can see is unfortunately, yet you are selling more gift cards. So bad

April 1, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Jumoke Ogunniyi',

We are sorry that you are experiencing challenges using your EVERYWISH.

Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK94901, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.

Best regards,
EveryWish UK Customer Service.

Rated 5 out of 5 stars

Theresa Reece excellent service

Theresa Reece provided great service within a matter of minutes.

March 31, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Luca Besso',

thank you very much for your positive feedback.
Your opinion is very important to us.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 1 out of 5 stars

I would give them "0" stars if I could

I would give them "0" stars if I could. I purchased a digital gift voucher for £150 and the link did not work. I phoned and they said I had to wait 24 hours before the link would work. It did not work after 24 hours. I phoned again and they said that they would resend the link. They did not. I finally got through to them again requesting a refund. They replied back with an email and said that it would take a few working days. Extremely disappointed in their service! Don't purchase from them!

March 31, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Ruth Daniel',

EVERYWISH vouchers ordered in PDF format on Sunday to Friday require a processing period of 24 hours as of time of order. Orders placed on Saturdays are activated on the following Monday.

We ask for your understanding that we have to abide to our strict security measures, as the EVERYWISH is a cash equivalent product.

If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK94501.

We will prioritise the case in detail for you.

We will certainly find a quick solution.

Best regards,

EVERYWISH UK Customer Service

Rated 4 out of 5 stars

Fast response from Every-wish

I had a £30 every wish voucher for a birthday present and redeemed today to use on Amazon as far as I was concerned it all went through, but it has not appeared on my Amazon account . l see many people have had a similar issue! I have tried to enter the code several times more and it says it has been redeemed followed by a code VCR x4. Certainly not happy for myself or the the person who brought it from Tesco.

Update on 1st April
Problem resolved on 31st March by ANTIGONI. Following my complaint, customer service contacted me very quickly and have resolved my problem with a code for my chosen retailer which went through very easily this has changed the number of stars I gave them initially, THANK YOU EVERY-WISH

March 30, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Sue Minney',

We are sorry that you are experiencing challenges using your EVERYWISH.

Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK93931, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.

Best regards,
EveryWish UK Customer Service.

Rated 4 out of 5 stars

good customer service

good customer service, it arrives after 24 hours

March 22, 2026
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Zakir Hussain',

thank you very much for your feedback.
Your opinion is very important to us.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 5 out of 5 stars

Quick resolution

Anastasia GREEN resolved our query straight away - much appreciated!

March 26, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Sarah',

thank you very much for your positive feedback.
Your opinion is very important to us.

If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.

Best regards,
EveryWish UK Customer Service.

Rated 1 out of 5 stars

I received £50 gift card as a…

I received £50 gift card as a retirement gift. I entered the code on the website and chose a John Lewis e voucher which never arrived. Now when I go back to the site it says this card has already been redeemed and I can find no way of contacting the company. I am annoyed not only because I can’t use the voucher but also because a former customer has wasted his money buying it.

March 12, 2026
Unprompted review
EVERYWISH UK logo

Reply from EVERYWISH UK

Dear 'Philip Russell',

We are sorry that you are experiencing challenges using your EVERYWISH.

Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK93531, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.

Best regards,
EveryWish UK Customer Service.

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