Very poor service for ‘online’ ordered on Saturday but couldn’t redeem till Monday. Not transparent at all when ordering wouldn’t use again as this should be instant redemption!! If you’re happy to w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I redeem my £100 Everywish gift card this afternoon. I tried to exchange to a £10 JustEat gift card. The email arrived in 5 mins but once I click the URL provided and click the button "decrypt and sho... See more
Company replied
This is the 2nd card I have received from Every wish as a gift. On both occasions after entering the codes to redeem the card 3 times and after 5 days nothing was ever sent to my email. You have to re... See more
Company replied
Our 2 year old was gifted an Every Wish gift card for her 2nd birthday. When requesting the code for the chosen retailer my husband put in the wrong email ending, .co.uk rather than .com. Granted this... See more
Company replied
Company details
Written by the company
EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.
Contact info
Rosental 6, 80331 , Munich, Germany
- info@every-wish.co.uk
- every-wish.co.uk
2.2
Poor
3K reviews
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I tried to redeem the gift card to use…Terrible service and site
I tried to redeem the gift card to use on amazon .The code was never sent to my email after requesting several times. My email was entered correctly and after doing the resend email option many times I then went to customer services and the page never opened or said oops the are fault ! Every wish now how £20 of my money , if this happens regularly then they are raking the pounds in. Terrible company and website. Will never use again or recommend.
March 26, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Emma',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK93431, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Reply from EVERYWISH UK
Dear 'Agnes',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
I made an enquiry tonight
I made an enquiry tonight, such a quick response from the agent Theresa Reece, very impressed great customer service.
March 26, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Dawn Manock',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Antigoni was so super helpful with my…
Antigoni was so super helpful with my gift card question. It was so nice to have such a quick reply and resolution to my problem.
March 26, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Elaine Cardon -Llach',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
I received a gift card from a friend
I received a gift card from a friend. When it came to redeeming the giftcard a code from the back was already scratched off. After reading the reviews on here it appears I’m not the only one this has happened too. I have tried to make contact using the contact form, email, calling and I’ve even sent them a message on instagram. I’ve had nothing back. Ongoing since 20/10/25.
It does appear to be a scam.
March 26, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Sophia Hall',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK93231, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Good customer service from antigoni
March 26, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Greg',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Avoid Everywish . Scam
Avoid Everywish !
Daughter gave me a gift voucher for a birthday present and I tried to use it on Amazon to redeem online but I’ve been unable to purchase anything .
Avoid this company , sent a couple of emails to see what happens . Looks like my birthday present from my daughter is just another scam , they clearly hope people won’t bother to complain .
Better off giving money .
March 25, 2026
Unprompted review
Reply from EVERYWISH UK
Dear customer,
EVERYWISH is not a payment method such as a credit card. We are a universal voucher code provider and therefore it is necessary for you to exchange your voucher once on our site for your preferred partner shop. This process is done with just a few clicks and within a few minutes. The concept of EVERYWISH is to ensure the greatest possible flexibility for the recipient and that they themselves decide what they want to use the voucher for.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK93126.
We will prioritise the case in detail for you.
We will certainly find a quick solution.
Best regards,
EVERYWISH UK Customer Service
I tried to redeem a £20 but Error code blocked it
I tried to redeem a £20 voucher but like many others like me are experiencing an Error code that blocks the redeeming code . I have Emailed everywish but they have not acknowledged this!
I will get trading standards involved .
March 23, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Donna Mckerral',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK92626, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
There was an error (RDMx3)
Bought yesterday, selected which brand I wanted and tried to activate today only to be met with "There was an error (RDMx3)".
March 24, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'YZ',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK92526, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Feels like the biggest scam going!
Was bought a £60 every wish card, for my birthday off my work colleagues. I tried redeeming it yesterday for an Adidas voucher, when trying to do this I could only redeem £50-which I did. I then had to redeem a second time for the remaining £10 only to find I could only redeem £15, which meant I had to pay £5 off my own bank card to top this up and redeem the £15 adidas voucher. I had an order sat in the basket on adidas store waiting for my redeemed gift cards to come through via email, every wish stated ‘in busy times it could take up to 60 minutes’
I waited and waited, still nothing after those 60 minutes, however my receipt for the £5 it had cost me came through within a matter of minutes!?
Eventually my £50 gift card came through, but I am unable to decrypt and show the code for this voucher, always getting the RDMx3 error code. I have sent numerous emails and even filled out the support form on Every Wish website-still no reply. I have sent in screenshots of the issues, and also mentioned I still have a £15 voucher somewhere out there in the abyss that I still have not received!! Customer service is appalling, the fact so many customers have this RDMx3 error message is very worrying. So not only has it cost me £5 for the pleasure of absolutely nothing, I am £65 worth of Adidas vouchers missing. Feels like the biggest scam going. I now need to break this to my work colleagues who all contributed their money, towards this voucher for my 40th birthday which was on Monday that I am basically left with nothing to show for their generosity & it costing me money also. Very very angry right now.
March 24, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Emj Hall',
We regret that you initially encountered challenges with the use of EVERYWISH.
We have already sent you your vouchers.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk.
We will prioritise the case in detail for you.
We will certainly find a quick solution.
Best regards,
EVERYWISH UK Customer Service
All your customer services
All your customer services, including Taylor, is very helpful.
March 25, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'E.M. Kang',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Customer service
I contacted Customer service as did not receive an update on my giftcard redemption. Customer service agent Taylor replied very quickly and fixed the problem for me.
Thanks Taylor
March 24, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Lea',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Code came off my gift card contacted…
Code came off my gift card contacted EVERYWISH Taylor sorted it with a couple hours excellent service
March 24, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'June',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH cards.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Antigoni Was very helpful and prompt on…
Antigoni Was very helpful and prompt on dealing with my query and sorted everything out In minutes.
Thank you for your help.
March 24, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'peter jones',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Good customer service
Had an issue with the code on my gift card, emailed customer service and it was resolved within an hour which I was impressed with. Thank you to Taylor for sorting it so quick!
March 23, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Charlotte Hanley',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
The speed at which the problem was solved
I was given a voucher as a present and when I tried to redeem it I had difficulty with extracting the code from the slip of silver. I emailed Every-Wish and from the very first enquiry to the customer service agent Taylor sending me a replacement code everything was so smooth, quick and professional. I’ve never had such a quick solution to a problem! Thank you so very much. I wouldn’t hesitate to recommend Every-Wish to family or friends. I will certainly buy one in the future to give as a gift. You deserve your five stars Taylor. Thank you.
March 23, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'PE',
thank you very much for your feedback. We are very pleased that our expert staff responded promptly and in the best possible way to the challenge you were facing with your EVERYWISH and helped you overcome it and use your EVERYWISH card.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
They are thieves
They are thieves, they took my sister’s £50 pound and upon contacting them they say the gift card hasn’t been purchased. I bought this gift card for her at the Card Factory in Hayes Lombardy retail park about 18 months ago. After this length of time it isn’t odd to misplace the receipt. Never again!
Bloody thieves
March 23, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Meera Bee',
We regret that you are dissatisfied with EVERYWISH.
After reviewing your EVERYWISH , our relevant department has provided you with a detailed response regarding the issue.
Best regards,
EveryWish UK Customer Service.
Useless
Been waiting for 5 days since waiting for them to activate my card but not having much luck. I really don't understand how this works and not contactable.
March 16, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'cheryl ball',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK91324, sending us a photo of your EVERYWISH, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Reported to trading standards
**replying to company reply**
Per TS to operate in the UK you must be clear to customers as to how you operate.
1. Please tell me where on the back of your gift card does it say you as the company dictate each amount you take. Eg most companies either allow you to use the card directly with the retailer or activate the voucher as one amount.
2. Where does it say that you dictate the retailer and this cannot be changed once chosen?
3. You absolutely have control over the fact that the retailer only accepts one gift card. You know being in the business of working with retailers that most only accept one gift card. Yet I had a £40 balance and I had to take two codes (one at £25 and one at £15) so I ended up with two codes. I cannot use those online so now I have to travel an hour to get what I want from the store. All because you operate the way you do.
4. You have absolutely stolen the £5 because I now have to go in store to get the item I want because I have multiple codes I cannot use online. You don’t give customers the option to redeem the £5 as the minimum is £10 so I would to give you more money to get my £5. You have held my £5 hostage unless I give you more money to get it. This was a gift card to me from family so why would my family want me to pay more money to get what they put on the card?
I suggest you give me the number to call urgently so you can refund this. In the meantime, trading standards are looking into this as is the police fraud team.
Had to report to trading standards + fraud team as this company has stolen £5 from a gift card. it does not allow you to take the amount that you require and the company decides where you spend your money and how much
March 22, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'ER',
EVERYWISH has no influence on the value levels of each partner shop.
You can use the 'Values' filter on our website https://app.every-wish.co.uk/ to know in advance which stores you can redeem the desired amount.
You also have the possibility to split the amount you have into two or more redemption levels . The remaining amount of £5 is not lost but you can easily redeem it in one of the available partner shops that have the £5 value available.
If the store you wish to redeem has a redemption level higher than the amount you have, you can make a top up free.
Best regards,
EveryWish UK Customer Service.
I purchased gift cards as Christ gift…
I purchased gift cards as Christ gift but the recipient has had nothing but poor experience to redeem and lost £5 ! What an absolute rubbish( that’s polite) company
Never buy !
Not based in UK
March 22, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Tina Watson',
EVERYWISH has no influence on the value levels of each partner shop.
You can use the 'Values' filter on our website https://app.every-wish.co.uk/ to know in advance which stores you can redeem the desired amount.
You also have the possibility to split the amount you have into two or more redemption levels . The remaining amount of £5 is not lost but you can easily redeem it in one of the available partner shops that have the £5 value available.
If the store you wish to redeem has a redemption level higher than the amount you have, you can make a top up free.
Best regards,
EveryWish UK Customer Service.
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