Very poor service for ‘online’ ordered on Saturday but couldn’t redeem till Monday. Not transparent at all when ordering wouldn’t use again as this should be instant redemption!! If you’re happy to w... See more
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Review summary
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Reviews shaping this summary
I redeem my £100 Everywish gift card this afternoon. I tried to exchange to a £10 JustEat gift card. The email arrived in 5 mins but once I click the URL provided and click the button "decrypt and sho... See more
Company replied
This is the 2nd card I have received from Every wish as a gift. On both occasions after entering the codes to redeem the card 3 times and after 5 days nothing was ever sent to my email. You have to re... See more
Company replied
Our 2 year old was gifted an Every Wish gift card for her 2nd birthday. When requesting the code for the chosen retailer my husband put in the wrong email ending, .co.uk rather than .com. Granted this... See more
Company replied
Company details
Written by the company
EVERYWISH is the ultimate gift for every occasion, featuring 300+ brands, from A for Amazon* to Z for Zalando. EVERYWISH offers limitless gifting possibilities and each Gift Card includes an exclusive greeting card design at no extra cost. Whether it's Christmas, birthdays, or just to show appreciation, EVERYWISH is your top pick for any occasion. Select any value from £15 to £150, complete with complimentary shipping and an envelope.
Contact info
Rosental 6, 80331 , Munich, Germany
- info@every-wish.co.uk
- every-wish.co.uk
2.2
Poor
3K reviews
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Avoid ! Avoid! Avoid!
Avoid this company completely.
I purchased gift cards from EveryWish that simply could not be activated — completely unusable from the start. What followed was an exhausting and frustrating process trying to get any form of support.
Customer service is practically nonexistent. You’re stuck dealing with automated AI responses for hours, with no real help. When I finally managed to get through to an actual person after multiple attempts, they eventually agreed to issue a refund.
That’s where the problems continued.
I was told the refund had been processed, yet here I am four weeks later with no money returned. No updates, no accountability, no urgency — just silence.
After this experience, it’s clear this company is unprofessional, unreliable, and not to be trusted with your money. Unfortunately, my experience is far from unique — many customers report issues with gift cards not working, poor communication, and long delays or no resolution at all.
Save yourself the stress and stay well away.
December 22, 2025
Unprompted review
Reply from EVERYWISH UK
Dear 'mr Yassin',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK90423, writing us your order number, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
I had an issue with accessing my gift…
I had an issue with accessing my gift card but I had a very quick response from Taylor
March 21, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Mrs Pascale Grenie',
thank you very much for your feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
EDIT: Issue resolved
I purchased a gift card on 14/3/26 for the following day, Mother's Day. Unfortunately, when my mother attempted to redeem her code for an £15 Amazon gift voucher, no email arrived after waiting the asked 24 hours, and none has arrived since.
EDIT: After contacting customer service, they swiftly sent me the gift code and apologised.
March 14, 2026
Reply from EVERYWISH UK
Dear 'Daniel Tomany',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK90223, writing us your order number, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Ignored by customer service. Money grabbers.
I received a voucher from a family member as a gift, but when I opened it, part of the code needed to redeem the voucher was rubbed off and illegible. I emailed and sent a message to their customer service back in November with pictures of the Voucher, asking for assistance, since November 2025- no response. I have since emailed again but no response. Abysmal customer service. The family member put £100 on this voucher, and I am absolutely appalled that they have ignored my request for assistance with either letting me know what the code is or by replacing it. I wont be using this company in future for buying gift cards and I will ensure to tell all family and friends not to sue this company either. Use a different band to buy your gift cards!!
March 21, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Jade',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK85623, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Prompt, efficient service
Great service from Taylor. I couldn't access the gift card and they sent it to me the same day as a pdf. Very pleased.
March 21, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'DT',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Redemption value issues
In my experience, the site repeatedly denies you the opportunity to redeem the full amount. Either under the amount or above. Really disappointing
March 21, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Mike Cleary',
EVERYWISH has no influence on the value levels of each partner shop.
You can use the 'Values' filter on our website https://app.every-wish.co.uk/ to know in advance which stores you can redeem the desired amount.
You also have the possibility to split the amount you have into two or more redemption levels.
If the store you wish to redeem has a redemption level higher than the amount you have, you can make a top up free.
Best regards,
EveryWish UK Customer Service.
Do Not BUY!! Waste of time
got a gift card and cant redeem it the website just errors its terrible just error after error
March 21, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'James C',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK85323, sending us a photo of your EVERYWISH and a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Don’t usually leave reviews but had to…
Don’t usually leave reviews but had to on this occasion..
Daughter received a voucher for her birthday as was searching Every-Wish the first thing that popped up was trustpilot and was so nervous reading the reviews..
She had £20 to claim and we selected Amazon, straight forward to claim and as the completion page said, can take up to 60 minutes..
Came through in around 40 minutes and no problem loading the code onto my Amazon account.
Genuinely think people only chose to write negative reviews so the negative outweigh any positives in this instance!
March 20, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Michaela Bryan',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Stolen £50 - System says REDEEMED but no voucher sent
I bought a £50 Everywish card from Asda. I have the receipt showing "Activated". I redeemed the card on the Everywish website, and the status now shows as "ALREADY REDEEMED". However, I never received the retailer voucher via email. Support is sending me the same automated templates for 3 weeks, claiming they are "investigating". This is unacceptable. You have my money, the card is used, but I have no product. Resolve this immediately! Ticket ID: 2091489
UPDATE 23.02: Everywish replied with another automated template. My ticket has been 'processed' for 3 weeks now. My card is marked as REDEEMED on their website, which proves there is no 'security issue' with activation. They have my money and are refusing to provide the voucher. This is a clear breach of the Consumer Rights Act 2015. I am now reporting this to Action Fraud and Trading Standards. DO NOT BUY FROM THIS COMPANY.
March 13, 2026
Unprompted review
Reply from EVERYWISH UK
Dear customer,
Your request is being handled by our relevant department. As soon as our colleagues from the specialist department have clarified the matter, we will get back to you as soon as possible.
We ask for your understanding, as EVERYWISH processes real money value cards and this requires very strict security regulations.
Best regards,
EveryWish UK Customer Service.
Theresa Reece Very good customer…
Theresa Reece Very good customer service given thanku very much x
March 20, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Jemma Baresford',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Taylor sorted out my problem with my…
Taylor sorted out my problem with my code. Thank you
March 19, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Stephen Rose',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Unable to redeem small values
I have a small balance on my card that I cannot redeem because it's not in the list of redeemable values.
Why can't I just type in the value?
March 12, 2026
Reply from EVERYWISH UK
Dear 'Carl',
EVERYWISH has no influence on the value levels of each partner shop.
You can use the 'Values' filter on our website https://app.every-wish.co.uk/ to know in advance which stores you can redeem the desired amount.
You also have the possibility to split the amount you have into two or more redemption levels.
If the store you wish to redeem has a redemption level higher than the amount you have, you can make a top up free.
Best regards,
EveryWish UK Customer Service.
Nabila Looked after my enquiry and I…
Nabila Looked after my enquiry and I didn't think asking for help would get my voucher working again but it did, so I am very happy with the result.
March 16, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Liza Bleakly',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Still waiting for the vouchers to…
Still waiting for the vouchers to arrive, its now the end of the 7th working day and still nothing
Its now the 9th day and still no vouchers
March 11, 2026
Reply from EVERYWISH UK
Dear 'Anamika Hazra Binti',
EVERYWISH forwards any postal consignment within 24 hours after order placement to the postal dispatch and thus to the delivery service.
We have no influence on the subsequent delivery and delivery processes of the delivery service providers.
In addition, it can sometimes happen that tracking information is displayed incorrectly or delayed. EVERYWISH has no influence on this.
As a rule, you will receive your goods 6-7 working days after ordering.
If you are still facing challenges now or in the future or have any questions, please write to us in info@every-wish.co.uk and use the reference number: TrustPilUK84523.
We will prioritise the case in detail for you.
Best regards,
EVERYWISH UK Customer Service
£50 lost
I tried to use my voucher and never received the code. I’ve been trying to get in touch with Everywish but they never answer and ive sent 3 emails and again no one has got back to me. This has been going on since Christmas. I’m very disappointed with their lack of customer service and wouldn’t advise anyone to buy these vouchers.
An advisor has got back to us and say as we don’t have the receipt they can’t help with the gift card. 21.03.26.
I’ve been cheated out of a gift card for £50.
Maybe Everywish didn’t read the review.
I DO NOT HAVE A RECEIPT.
March 19, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Bobby Kumari',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk, sending us a photo of the receipt , and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Good customer service
Your Everywish UK Customer Service Team member J. Taylor is really helpful, by offering my service timely and detailed replies.
March 19, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Franklen',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
AVOID AT ALL COSTS!
I bought a gift card in early Ferbruary - tried to redeem it some days later, was told that the gift card would take upto 60 minutes to arrive.
IT NEVER ARRIVED!
After countless emails, they finally replied yesterday to say that they have reset the code and please redeem using another email address.
I did - and guess what?! STILL NO GIFT CARDS.
PLEASE AVOID AT ALL COSTS
February 9, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'AB',
We are sorry that you are experiencing challenges using your EVERYWISH.
Please contact us in info@every-wish.co.uk and use the reference number: TrustPilUK83823, sending us a photo of your EVERYWISHand a photo of the receipt, and our qualified staff will examine your issue thoroughly with high priority and will guide you appropriately.
Best regards,
EveryWish UK Customer Service.
Quick responders
I had an issue where my code wouldn't work and they came back to me straight away and solved the problem. Thank you to Theresa Reese!
March 17, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'Miss Jackson',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Great customer services. Dont hesitate to email them with any issues. …
Had issues with exchanging my card vouchers. Emailed everywish got quick response from Theresa Reece. And all sorted got my codes for amazon within a few clicks and Email exchanges.
March 18, 2026
Unprompted review
Reply from EVERYWISH UK
Dear 'michelle',
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
Prompt customer service from Antigone…
Prompt customer service from Antigone at Every Wish when I was having problems redeeming an every wish voucher
March 18, 2026
Unprompted review
Reply from EVERYWISH UK
Dear customer,
thank you very much for your positive feedback.
Your opinion is very important to us.
If you have any questions in future, please write to us in info@every-wish.co.uk, we consider every question with highest priority and try to find an amicable solution in the shortest period of time.
Best regards,
EveryWish UK Customer Service.
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