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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with their purchases, finding products to be as described and of good quality. Reviewers appreciated receiving regular updates and tracking details for their orders, and noted that items often arrived safely and well-packed. However, some customers experienced consistently long delivery times, often taking weeks. Many also reported product quality issues, with items arriving faulty, broken, or not matching descriptions, sizes, or advertised images. A significant number of customers faced difficulties with refunds for lost or unsatisfactory items, with some receiving only partial amounts. Several reviewers also felt misled about the company's origin, as products frequently shipped from China.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy of descriptions. Many reviewers express... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing significant frustration over... See more

Quality

Users describe ambiguous interactions with quality, with many expressing significant disappointment regarding... See more

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues. Some customers... See more

Refund

Customers consistently express dissatisfaction with the refund process, frequently reporting difficulties in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The company gives the appearance that it is a UK based firm but goods take weeks to arrive and appear to be from Hong Kong / China with no instructions and poor packaging. A disappointing experience

Rated 3 out of 5 stars

Received the item, the item was as described only downside did take longer than the time advised that it was coming got it at around 11 days later but happy with my purchase

Rated 4 out of 5 stars

I absolutely love my navy blue waterproof rucksack I ordered from Evesbury. It took a little longer than I expected to arrive but they did keep me updated on its delivery with regular emails & tracki... See more

Rated 4 out of 5 stars

Bought a steamer but faulty. Sending replacement but this company is in China. Taking ages. I did request a refund as faulty. Customer service reply’s are good but made me wary of purchasing again... See more


2.9

Average

TrustScore 3 out of 5

111 reviews

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No history of asking for reviews

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2.9

All reviews

(111)

111 reviews in the last 12 months

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Rated 1 out of 5 stars

Dishonest, unreliable, and scammy - avoid

Waited over a month with nothing but false claims and excuses. Company said my order was “delivered” when the courier confirmed it was lost. They advertise Royal Mail but used Yodel instead, then ignored my refund request and dragged things out with empty promises of a replacement.
I’ve had to escalate with my bank to get my money back. Completely untrustworthy — avoid at all costs.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous

Horrendous. I feel totally misled by their office being in London,when they are a Chinese company, shipping from China. Their updates were so inaccurate, that on chasing an update I was told it was in transit, only for the delivery firm to turn up. Then, I realised that they do not allow returns for incorrect sizing, you need to provide photo evidence!!! Then they will probed the item in one size smaller/ larger. I’ve never ha such a weird online shopping experience… please, please learn from me and stay away from them.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Not able to purchase Goods!?

Tried to purchase some goods from Evesbury, but at checkout it rejected my payment bank card option. That is my only payment option. I use this same card for Amazon, Ebay, loads of other websites, and stores. Absolutely Useless Evesbury!

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Dreadful company. Don’t use them. I ordered a pen and ink set without looking around it cost me £20. When I looked online it was £3.68 in different places. I told them I didn’t want it and cancel it but they said it was in transit. I had to wait weeks for it. When it arrived they wanted to charge me postage to return it. If you email them they just come back with a robotic answer and it’s nothing g to do with the problem. They are THIEVES. And ROBOTS. Keep away from them don’t get fooled as I did.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading with supposedly Uk company

Misleading with supposedly Uk company, had to wait almost 3 weeks for the paints from china . The photo description wasn’t accurate.
I received a small pallet of paint today which was tiny, two of the paints looked like they’ve been used already.
I would never buy from this company again.

Be careful

August 21, 2025
Unprompted review
Rated 4 out of 5 stars

Says UK but China company. Mixed experience

Bought a steamer but faulty. Sending replacement but this company is in China. Taking ages. I did request a refund as faulty. Customer service reply’s are good but made me wary of purchasing again.

I did buy an irrigation with sprayers for the garden. Husband had to rejig the fitting as US standard not uk. This is a great item but be aware of connectors.

August 1, 2025
Unprompted review

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