Adam was smartly dressed, polite & courteous at all times. Very professional and knowledgeable about his role, made me feel welcome (even offered me a cuppa) made me feel at ease whilst I was there or... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I am with the Scunthorpe branch. The service is perfect. My account manager John is approachable and always infomative and friendly; he even remebers me in between long periods of confact. I am moving... See more
Company replied
I had a great experience with Ian at the Bradford branch. From start to finish, he was professional, friendly, and extremely helpful. He explained everything clearly, kept me updated throughout th... See more
The process was easy to follow from start to finish very professional with a personal touch. Paul my constant was honest, direct, kept in the loop with updates regularly and helped me throughout th... See more
Company details
Written by the company
Evlo is a business committed to financial inclusion, helping customers build a stronger financial future by empowering them with a personal, human approach and responsible borrowing options.
Contact info
United Kingdom
- evlo.co.uk
4.7
Excellent
12K reviews
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A massive thank you to chris…
I wanted to do my house up so I applied for a loan my adviser Chris was very helpful and very patient with me as every time he phone I never answered as I look after my elderly mum finally I found time and he phoned me Chris when through everything and made sure I understood it so it's a massive thank you to Chris I can now decorate my house and pay inland revenue back
April 28, 2026
Unprompted review
Tracy was brilliant she talked through…
Tracy was brilliant she talked through everything and explained what I needed to know the service was fantastic
April 21, 2026
Karen is a very good account officer
Karen is a very good account officer. She put me through and everything was well explained. Thanks Karen
April 28, 2026
Very helpful and fast ,communication is…
Very helpful and fast ,communication is on point.
April 21, 2026
Very helpful and they understood staff…
Very helpful and they understood staff was very helpful
April 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Intrusive account starts with a call in…
Intrusive account starts with a call in Chester after submitting all details and giving access to bank account twice. Then calls from Manchester, this is just data harvesting at best.
Pushy on commission sales and beggar the result!
April 27, 2026
Unprompted review
Reply from Evlo
Dear Customer,
Thank you for your feedback. We are very sorry to hear about your experience with us.
As a responsible lender, we are committed to conducting thorough suitability and affordability checks before approving any loan application.
I am sorry you felt this was intrusive.
Kind Regards,
Evlo
The Service I recieved was…I give the Company good Service and straightforward open and honest , Many Thsnks to Richard and his Team
The Service I recieved was straightforward and Good , Thanks to Richard and his Team
April 17, 2026
Friendly customer service
Friendly customer service, understanding of personal circumstances, quick and easy process. Thank you
April 25, 2026
Yas the man
Yas has dealt with me a couple of times now. Everything is so clear and easy.
April 25, 2026
I was in a position where I really…
I was in a position where I really needed a loan, nobody else would help, their loan was the last bit we needed to buy a liveaboard boat and help us achieve our goal. Yes the interest is high but it has helped my credit score massively, I have just managed to get a better rate loan for much less money per month and I have just cleared the loan and my credit cards off. If you want to improve your credit score this is a good place to start, helpful friendly staff, local branches. Big thank you.
April 23, 2026
Unprompted review
Good service and it is a trusted…
Good service and it is a trusted company to get a loan with for anyone want it and ready for it.
April 24, 2026
Friendly staff
Friendly staff. Easy to talk u through everything keeps u up dated on what’s going on with ur loan
April 24, 2026
Excellent from start to finish
April 24, 2026
A great service staff very friendly and…
A great service staff very friendly and helpful
April 24, 2026
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