Evo Cues Reviews 58

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be excellent and well-made. Many people are also very satisfied with the pricing, considering it reasonable and offering great value for money. The ordering process is frequently described as easy and efficient, with products arriving quickly. However, some customers experienced issues with their orders, such as missing items or the leather wrap on a cue peeling off shortly after purchase. A few other people also felt that the shaft of a product was too thick.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with its quality and performance.... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Price

People report positive experiences with price. Customers consistently praise the affordability and value,... See more

Value for money

Consumers are highly satisfied with the value for money, consistently describing products as outstanding and... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick delivery, with some receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ease of ordering. The two cues I ordered came quickly. They are both beautiful. I have just start using mine and I absolutely love it.

Company replied


Company details

  1. Billiards Supply Store

Written by the company

EVO is a brand owned by Carbon Billiards Co., Ltd., a proudly Vietnamese company. All EVO products are designed, engineered, and manufactured entirely in Vietnam. The name EVO comes from Evolution — a symbol of progress, innovation, and transformation. EVO cues are crafted using ultra-durable materials such as carbon fiber and fiberglass, delivering outstanding durability and elite performance. EVO’s Core Advantages: • Signature Design – Creates bold personal style • Unmatched Performance – Built for serious play • Competitive Pricing – Smart, accessible value EVO isn’t just a cue — it’s a leap forward for players who dare to evolve.


Contact info

  • N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan District, Hanoi, 100000, Hanoi, Vietnam

  • cs@evocues.com
  • evocues.com

4.3

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great communication

Great communication, and reasonable delivery considering international origin. The cue itself is simply outstanding so far and a real bargain to boot. I salute Evo Cues and will certainly recommend to others.

May 4, 2026
Rated 5 out of 5 stars

The Pirate Kit

The price was very reasonable for the kit I received. Their correspondence was prompt to my questions. Order came on time and packaged very well.

May 4, 2026
Rated 5 out of 5 stars

When they said it will be shipped soon

When they said it will be shipped soon, I thought it would be here soon. Then I found out it was coming from Vietnam and it could take 3 weeks I was okay with that. I text you and found out it doesn’t show up on ups tracks till it went through costumers once I found that out I was good. Thank you

April 29, 2026
Rated 3 out of 5 stars

Leather peeling off dropped my rating

Ok super excited about purchasing this Cue Stick. It arrived in really nice wrapping impressed with that. The look and feel are incredible. Most my team mates on my pool League liked it as well and honestly since I've been shooting with it, I feel my shooting has improved. With that said here comes the big I can't believe this moment. I've had the cue now 3 weeks shot maybe 6 times with it and already the leather wrap on the cue is peeling off. Seriously? for that I drop my rating down to a 3 and look and feel a 5 but having the leather peel off is a big disappointment.

April 13, 2026
Rated 2 out of 5 stars

Camo pool cue…

When i received the cue the leather wrap was coming off, not glued down properly and I've emailed three times to figure something out and no response back whatsoever so customer service is terrible!!!!!

April 24, 2026
Rated 1 out of 5 stars

I still Haven't Seen or heard anything…

I still Haven't Seen or heard anything more about the 2nd Pool Stick, that didn't arrive with the 1st Pool Stick.
Just got a notices that the 2nd Pool Stick was lost in shipping and another Pool Stick was being sent to me, where there wouldn't be delays on the product Ordered.
Seems to me there is bad communication problem between me as a Customer and the Evo Pool Stick Company.
UPS hasn't Received the 2nd Pool Stick that was supposed to been shipped right after 13 April with My 1st Complaint of the Missing Pool Stick, from the 1st order.
Please let me know what is going on.
Dewey Marsh

April 8, 2026
Rated 3 out of 5 stars

Cue breaks and jumps ok

Cue breaks and jumps ok. Not amazing. Im a 600 fargo sandbagging at just under 550. I'll say ok for the price point. Still working with breaks and jumps to find a comfortable spot.

April 11, 2026

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