Evolution Solutions Reviews 1,965

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the entire process, from initial inquiries to installation. Reviewers are particularly impressed with the smooth user experience, especially regarding the app and the clear explanations provided by the team. However, some customers also noted that the initial online home survey process was not straightforward and felt burdensome. Conversely, a small portion of people felt dissatisfied with a specific staff member's unhelpful attitude when asked for assistance with a task outside of their direct job description.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process from order to... See more

Application

Reviewers highlight positive aspects of the app. Customers consistently praise the installers for their... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight good... See more

Based on these reviews

Rated 5 out of 5 stars

The whole process was seamless and stress free. From the very first conversation all information and advice offered was really professional.i was kept well Updated, The technician Ross who installed... See more

Company replied

Rated 5 out of 5 stars

Kieffer did a great job installing our Ohme epod charger. He was clear with suggesting where the charger would go, any potential issues that may arise and how he would install it, when the electri... See more

Company replied

Rated 5 out of 5 stars

We had our Evolution charger installed today. Our electrician was Daniel. What a character this Wigan lad is. He cracked on, crawling under the floor etc in great humour on a job that was more di... See more

Company replied

Rated 5 out of 5 stars

Just had our Hypervolt Home Pro 3.0 installed by Matt from Evolution Solutions. Lovely guy, on time and quick installation. He was great and went through everything with us and made it a pleasant, z... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

Based in Accrington, Lancashire we work with customers helping you to fulfil your electric vehicle home and workplace charging needs. We supply and install simple and convenient electric car charging solutions, by offering knowledgeable guidance and excellent customer service to enable customers to confidently charge their EV at home and in the workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

5 star installation

The guy that did our installation phoned to see if he could come earlier than arranged, which he could. He was very friendly, knowledgeable, and helpful with what we wanted for our needsand showed us how the charger all worked once he completed the installation. We'd definitely recommend these guys to anyone wanting an EV charger installed.

September 16, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Jim, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great service

From start to finish, great customer service. Everyone I dealt with was really helpful.
Our engineer was Matt. He was polite and respectful of my property. Explained everything fully. My install was going to be more difficult due to structure of my house but it all went smoothly on the day.

September 16, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Laura, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Matt. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Brilliant

Dry quickly instilled and helpful and friendly

September 16, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Jason, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient. Explained everything clearly. Very neat and tidy installation.

September 16, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Teresa, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and that everything was explained clearly. We will be sure to pass on this feedback and thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent EV charger supply and installation.

After my EV purchase I looked around for someone to supply and install a Hypervolt charger. I finally chose Evolution Solutions based on their North West location, their lead time and their excellent Trust Pilot reviews. My initial contact was with Lisa who was very friendly and very informative. I received an installation date for the following week. Carl arrived and did an excellent and very neat installation. After the installation he demonstrated and explained clearly the operation of the Hypervolt and Octopus 🐙 apps. I was very impressed. I am also really impressed with how the two apps integrate to provide scheduled charging times at the Octopus smart charge cheap rates.

September 15, 2025
Unprompted review
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Reply from Evolution Solutions

Hi John, thanks for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Lisa and Carl. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent Job!

Good communication; arrived on time; was polite and courteous; did a neat job and explained everything at the end.

September 15, 2025
Unprompted review
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Reply from Evolution Solutions

Hi MR Shah, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Rob was very helpful and polite did a…

Rob was very helpful and polite did a brilliant job.

September 15, 2025
Unprompted review
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Reply from Evolution Solutions

Hi John, thanks for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Rob. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Kyle was super helpful and managed to…

Kyle was super helpful and managed to get everything done really quickly with very little mess. Would highly recommend!

September 12, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Charlotte, thanks for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

EV charger installation

Alex was brilliant from start to finish. He communicated really well beforehand, arrived earlier than expected, and got the job done quickly. The installation of our EV charger was done to a very high standard – really neat and tidy, which I was so pleased about. He also took the time to explain clearly how everything worked, which made the whole process smooth and stress-free. I wouldn’t hesitate to recommend him.

September 10, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Daniella, thanks for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Alex. Thanks for choosing Evolution Soutions.

Rated 5 out of 5 stars

Great job and service

Very efficient and high quality service. A lot less fuss than I imagined having an EV charger fitted at home.

September 12, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Jon, thanks for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience and that the install was less disruptive than you had expected! Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, can’t fault them, excellent communication from order to install. Kyle who fitted our charger was excellent, polite and efficient. All in all a great company

September 9, 2025
Unprompted review
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Reply from Evolution Solutions

Hi David & Nicki, thankyou for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience throughout the process, and will be sure to pass this feedback to Kyle. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

EV charger fitted by Kyle

Kyle messaged to let me know his ETA, turned up on time as he said he would, completed the job really quick. Was very helpful :)

September 3, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Kels, thanks so much for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Quick fitting of EV charger and fully…

Quick fitting of EV charger and fully explained afterwards
Polite and on time

September 8, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Mark, thankyou very much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

I was text an hour before the…

I was text an hour before the Electrician arrived given me time to get myself ready once the Electrician Josh arrived. He was very polite very well informed on how my new EV pod was going to work.
He was very clean and efficient at installing my new EV pod.
The bit I was dreading is learning how to use it but when Josh sat me down and explained and showed me the idiot proof way to do it I was very relaxed and pleased I would like to say a big thank you to Josh who installed my EV pod and showed me how to use the new app and what to do.
Again, I’d like to say thank you to everyone involved in helping me from the sales team right through to the electrician who installed the pod, thank you thank you thank you

September 4, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Henry, thanks so much for taking the time to leave this review, it’s much appreciated. We are delighted that you had an excellent experience throughout the process, and will be sure to pass this feedback to Josh and the rest of the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

1st class from start to finish..

My experience with Ev Solutions from start to finish was 1st class, Lisa in the office was very helpful and knowledgeable I had a couple of questions which she answered and that convinced me to buy from her, Today Kieffer came to fit the Ohme pro, what a guy he is so tidy and again very knowledgeable with the loads of questions I had. After the fit we went through everything and connected the apps..now the car is plugged in and ready to charge tonight, Kieffer is a credit to the company..

September 3, 2025
Unprompted review
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Reply from Evolution Solutions

Hi George, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and that we were able to answer your questions! We will be sure to pass this feedback to Lisa and Kieffer and thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service

Was kept updated, very fast installation zero disruption. Excellent service all round.

September 3, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Nick, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great communication from Evolution…

Great communication from Evolution Solutions from order (via Ohme) to installation day. Absolutely outstanding level of work from their electrician Jason, very neat and tidy installation. Highly recommended and thank you very much for a great job done.

September 1, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Rob, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Jason. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Cameron was great

Cameron was great. Great communications, really friendly and helpful and did a really good job.

August 28, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Colin, thanks for taking the tie to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Cameron. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Fantastic service starting with phone…

Fantastic service starting with phone consultation, extremely helpful throughout. Easy link to answer questions and send photos.
Fitted without any issues and took me through the app.
Would not hesitate to recommend

August 13, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Stuart, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and fantastic service. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

The process was both excellent and very…

The process was both excellent and very straight forward from Initial consulatation to the finish.The Installation by Connor was very professional including the comprehensive guidance on how to use the Charger,as it was my first electric vehicle, along with the high standard of workmanship also provided.I would have no hesitation in highly recommending Evolution Solutions.

August 27, 2025
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Robert, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience, especially as this is your first experience with an EV, and we will be sure to pass this feedback to Conor. Thanks for the recommendation and for choosing Evolution Solutions.

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