Evolution Solutions Reviews 1,964

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the entire process, from initial inquiries to installation. Reviewers are particularly impressed with the smooth user experience, especially regarding the app and the clear explanations provided by the team. However, some customers also noted that the initial online home survey process was not straightforward and felt burdensome. Conversely, a small portion of people felt dissatisfied with a specific staff member's unhelpful attitude when asked for assistance with a task outside of their direct job description.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process from order to... See more

Application

Reviewers highlight positive aspects of the app. Customers consistently praise the installers for their... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight good... See more

Based on these reviews

Rated 5 out of 5 stars

The whole process was seamless and stress free. From the very first conversation all information and advice offered was really professional.i was kept well Updated, The technician Ross who installed... See more

Company replied

Rated 5 out of 5 stars

Kieffer did a great job installing our Ohme epod charger. He was clear with suggesting where the charger would go, any potential issues that may arise and how he would install it, when the electri... See more

Company replied

Rated 5 out of 5 stars

We had our Evolution charger installed today. Our electrician was Daniel. What a character this Wigan lad is. He cracked on, crawling under the floor etc in great humour on a job that was more di... See more

Company replied

Rated 5 out of 5 stars

Just had our Hypervolt Home Pro 3.0 installed by Matt from Evolution Solutions. Lovely guy, on time and quick installation. He was great and went through everything with us and made it a pleasant, z... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

Based in Accrington, Lancashire we work with customers helping you to fulfil your electric vehicle home and workplace charging needs. We supply and install simple and convenient electric car charging solutions, by offering knowledgeable guidance and excellent customer service to enable customers to confidently charge their EV at home and in the workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ev charger install

Matt was great fast clean efficient service explained the app well recommended

October 7, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Adi, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Matt. thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Lisa in the office was very pleasant and helpful. Our engineer Keiffer was very efficient letting us know time of arrival etc. He did a really neat and tidy job and explained everything to us. Would definitely recommend the company.

October 6, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Mr Edwards, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Lisa and Kieffer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

perfection

Carl was great guy he came on time and did the job very neat and clean

I really appreciate him and did the job best

October 6, 2025
Unprompted review
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Reply from Evolution Solutions

HI Immanuel, thank you for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to Carl. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

The installation engineer was Mathew

The installation engineer was Mathew. He was courteous and happy to discuss the best place for the charger. He explained everything about the charger and the app. I am happy with the service I received.

October 6, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Stephen, thank you very much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Matt. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Friendly, efficient and great communication.

What a great experience from start to finish.
I put an enquiry in one evening had a call from the team the next day and explained all my options and the best charger for my needs. Survey photos sent and booked in a week later for the install. I was given a number of reminders about the install appointment leading up and one last one an hour before the engineer’s arrival. The charger was fitted within a couple of hours and was given a run through of the features.

October 1, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Neil, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

I had a guy called rob he was lovely…

I had a guy called rob he was lovely and super respectful of my house and animals definitely recommend

October 1, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Amy, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Rob. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Kyle was great with communication and…

Kyle was great with communication and the installation was extremely professional. I'd recommend Kyle and Evolution Solutions to anyone

September 29, 2025
Unprompted review
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Reply from Evolution Solutions

HI Gazbaby, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ohme installation

Really pleased with the service and also explanation of how to use the charger and the app.
Would recommend

September 25, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Stephen, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience with the installation of your Ohme charger. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Good work, thanks!

The installer was professional, polite, and informative.
Would recommend!

October 1, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Gogs, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great communication with a smile

The engineer Kyle,

He was on time and very pleasant,
he did his installation extremely well 👍🏼
Installation takes around two hours.
Also was great communication from his side too. He explained everything really well and showed us how to download the app and explained what we needed to do next.

I can honestly say I would recommend this company for everyone. They were quick getting in touch with us to get everything started. Thank you 😊

September 29, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Michelle, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and we will be sure to pass this feedback to Kyle. Thankyou for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great Service

Had Evolution Solutions fit my Ohme Home charger – really neat job! The installation was quick, tidy, and completely mess-free. Very pleased with the service and would highly recommend them to anyone looking for a hassle-free EV charger install.

September 26, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Paul, thanks so much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and that you are pleased with your Ohme Charger. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Really helpful

Really helpful
Very informative and talked me through everything

September 24, 2025
Unprompted review
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Reply from Evolution Solutions

Hi John, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ohme EV charger

Knowledge of product... quick/fast and friendly

September 23, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Keiron, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience with the installation of your Ohme EV charger. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Very polite and helpful engineer a…

Very polite and helpful engineer a credit to the company

September 10, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Catherine, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

The company pulled out all the stops for us

The company pulled out all the stops and fitted our home charger early and in fact the same day the car was collected. Really good. Kyle who fitted it arrived on time and did a great job even though running the cable under the path by the front door took some working out. It was also one of those days with very heavy rain showers. He got soaked more than once. Kept a smile and was friendly and resourceful. He fully explained how everything worked and left his number if we had any problems. I would highly recommend this company.

September 11, 2025
Unprompted review
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Reply from Evolution Solutions

Hi David, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Very professional, polite and respectful of our property and garden. I would definitely recommend, a great job - well done!

September 17, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Mark, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Vytautas Tamkovidas

The engineer Kyle did his installation very well. Also he arrived in time without any delays. Installation takes around two hours. Also was great communication from his side. I'm happy with that 😊
I can recommend this company for everyone

September 18, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Vytautas, thank you very much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kyle. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Fantastic installation from Matt at…

Fantastic installation from Matt at Evolution Solutions.

September 17, 2025
Unprompted review
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Reply from Evolution Solutions

Hi Rio, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Matt. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Brilliant service / installation

Alan did a brilliant job. Helped me decide where the charger should be placed, did a great job of neatly running the cables (no damage to our render), and then smooth set up of the app. Thanks!

September 17, 2025
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

HI Aaron, thanks for taking the tine ton leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to Alan. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

5 star installation

The guy that did our installation phoned to see if he could come earlier than arranged, which he could. He was very friendly, knowledgeable, and helpful with what we wanted for our needsand showed us how the charger all worked once he completed the installation. We'd definitely recommend these guys to anyone wanting an EV charger installed.

September 16, 2025
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Jim, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for the recommendation and for choosing Evolution Solutions.

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