Bought a case, I wouldn’t recommend a metal case as it acts as a signal blocker, iPhone 17 pro max went from 5G to E with the case on and as soon as I took it off 5G comes back. Not impressed
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Great case, I love the sleek look, the fact that my camera lenses are covered I always feel like they are exposed with other cases. I would highly recommend this case

Reply from EVOLVED
ORDER #203474
I can see I don’t want this product through the unopened plastic packaging and had to request a refund?
Refund declined due to open packaging but *****MY PRODUCT IS UNOPENED******
It is not what I expected and I didn’t open it because I can see it’s not what I want. What about 30 day return guarantee that is offered on website? This product is unopened so 30day return guarantee is not true. Can see by your reply how clearly you ignore customers problems.
Looks like a scam to me

Reply from EVOLVED
Great product & Customer service 😎👍🏾

Reply from EVOLVED
Love the 3-in one charger! Very sturdy and well built. The magnet is very strong for your phone. Highly recommend

Reply from EVOLVED
AVOID LIKE THE PLAGUE!!!! - not worth £5 let alone £40 it won’t last 3 weeks before it’s lost colour and falling to bits - and they say oh well it’s 30 days old now (it wasn’t when I wrote to them but they take 2 weeks to reply )
…. so here’s my message and their reply.
ORDER #195247 I ordered my case 13th March I’ve only had it a few weeks and already the case comes lose and rattles and the colour has come off showing white not orange. I’d did leave a really nice review when I go the phone case but now after such a short time I’m very disappointed. Especially considering how expensive it was.
Their response is
Dear Chrissie,
Our 30-day money-back guarantee warranty allows customers a full 30 days from the delivery date to request a return, refund, or replacement. It is listed in our Refund Policy.
After carefully reviewing your order details, we noticed that your request was made beyond the return/refund/replacement window.
According to our records, your order was delivered on March 20, 2026.
Unfortunately, this means we are unable to process to claim a warranty for your order. We completely understand your concern and sincerely apologize for any frustration this may cause. Thank you for your understanding, and we hope you have a wonderful day.
I’ve have the case all of a month and it’s lost colours and isn’t secure, and you say well it’s now 30 days!! It was not 30 days when I contacted you though was it! I hope people avoid you!
Your response reply to this post is also a prime point I’m making it is faulty the case is now white not oranger after just a few weeks… this is not wear and tear this is cheap faulty products being sold at premium prices

Reply from EVOLVED
Order #198557 Very Disappointing Experience – No Follow-Up, No Support
I rarely write reviews like this, but this experience deserves it.
I ordered two phone cases from Evolved Chargers. Within just one week of normal use, the locking mechanism on one of the cases completely fell apart — without any drop or misuse. Clearly a defect.
I contacted their support team right away. They asked for a video, which I provided promptly. After that? Silence.
Despite being told multiple times that my case would be “reviewed within 24 hours” and that they would “get back to me shortly,” I received absolutely no follow-up. I sent additional emails asking for updates — still no response.
At this point, it honestly feels like I’ve just lost my money.
Customer service is non-existent once they have your payment. Promises are made, but not kept. No accountability, no resolution, no communication.
Very disappointing experience overall. I would not recommend this company.
— Martin

Reply from EVOLVED
I ordered a MagCase Ultra case for my iPhone 17 pro. It is useless. A bottom sliding clip was missing and the phone case front and back separated when removing phone from my bag or pocket causing the phone to fall out. The front plastic screen cover part of the case cracked badly when dropped. I have sent photos and videos of the case as requested but they have said it was applied or used incorrectly which it wasn’t. I’m now going to try a refund through my credit card company. Terrible item and shocking customer service

Reply from EVOLVED
Bought the 3 in 1 charger. Have a samsung 26 ultra, ultra watch & buds 3 pro. Buds case overheats to the point you can't touch it, phone and watch don't fully charge overnight and watch cuts in and out of charging regularly. Made complaint. They want a video of the issue to escalate otherwise will not accept any responsibility. Absolute waste of money. Look elsewhere for a cheaper alternative that is probably the same product

Reply from EVOLVED
Took a while to arrive but case on my iPhone & looks really smart

Reply from EVOLVED
Refusing to accept an unopened product return, scammers!
Edit- The product never came sealed so how can it be returned sealed!

Reply from EVOLVED
Evolved did not send the IPad cover I ordered, but there was no identification on the wrapping to indicate what was inside. Once I opened it I found their error. Despite explaining it was their error which could not be discovered without opening the packaging, they have refused to take it back. Seven weeks of emails that always circle back to “send us photos of the unopened package” or “send us $25” and we will send what you initially purchased from us. Horrible customer service. Only after submitting this review did Evolved offer to send correct iPad without the $25 charge but only with further documentation which will undoubtedly retract the offer because I had to open the packaging to discover their error. Since gave me the run around for weeks, I replaced my iPad cover with a reputable retailer on 3/21/26.

Reply from EVOLVED
There was a problem with my order and I reached out to them and they responded quickly and sent a replacement case. The case looks great and seems like it will protect my phone. All in all, I am happy with the product and the customer service was very good.

Reply from EVOLVED
Took weeks to arrive - from china.
Not convinced it’s metal- seems like cheap plastic made to look like metal.
I ordered gold (the sales images are true gold) - what arrived was metallic mushroom at best. I vow not to be influenced by repetitive social media adverts ever again!!

Reply from EVOLVED
DO NOT BUY ANYTHING from Evolved chargers! They are selling dodgy and broken items and then refusing to refund you.
I purchased a watch strap and paid for express post. It was 4 weeks late and broke after a week of wearing it. They have played me for weeks requesting videos of the item which have been sent about 4 times. They then refused to refund me, absolute scam artists

Reply from EVOLVED
You can find these on Ali express for £7.50

Reply from EVOLVED
Scam company. Advertise and price for quality yet deliver cheap products. If the product doesn’t work, they won’t take it back. Their 30 day return policy is a lie. I processed a return within 10 minutes of receiving the phone case and they denied it.
Follow up on this. Evolved Chargers again lied in the email they sent me yesterday. Here is their statement...
"We want to clarify that our return policy is clearly stated on our website before purchase. For hygiene and product integrity reasons, we do not accept returns on opened or used items. This is standard for many phone accessory products."
On their website, before you add something to your cart, it specifically says "30-Day Money Back
Try it risk-free for 30 days." How is something supposed to be tried if the package is not open?
Their policy is actually "Risk free for us because we won't actually follow our own return policy".

Reply from EVOLVED
There was a delay in my order getting shipped. But I got good feedback from the company, and the order was delivered. I am very happy with the customer service.

Reply from EVOLVED
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