Placed an order on 9/10/25 for long cardigans. I reached out to them on 9/13 and I did receive a response back on 9/22 in which they provided tracking info. Reached out again on 9/25 because the track... See more
Company replied
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Placed an order on 9/10/25 for long cardigans. I reached out to them on 9/13 and I did receive a response back on 9/22 in which they provided tracking info. Reached out again on 9/25 because the track... See more
Company replied
I also have the same complaint everybody else. I ordered some clothes and they were delivered to a different address who knows where supposedly. Thankfully I used my PayPal and was immediately refund... See more
Company replied
Horrible experience. I never received my order. They just said oh it was delivered check with your neighbor and the post office There was never any tracking number updates. It showed as never ship... See more
Company replied
I ORDER SUN CONSTRUCTION SHIRTS BACK IN JUNE ON THE 27TH I STILL HAVEN'T RECEIVED IT YET ..I checked on the tracking and shows DELIVERED like WHERE??? shows was delivered on the 14 of July but I didn'... See more
Company replied
Yūjin Clothing is a Japanese Anime Streetwear Clothing Brand, created for fans by fans. The perfect mix between Streetwear and Anime Culture. Shop now!
United States
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Placed an order on 9/10/25 for long cardigans. I reached out to them on 9/13 and I did receive a response back on 9/22 in which they provided tracking info. Reached out again on 9/25 because the tracking was showing out for delivery with my local USPS but then I checked the next day and there was not tracking details. Still no package as of today (11/14) and I sent another email. Happy I used PayPal, will be requesting a refund. Regarding other Facebook ads, I will say that all are not scams. I ordered form others in the past with no issues. This is my first time with an issue.

Reply from YUJIN CLOTHING
Dont buy from this seller, dont buy anything from facebook ad. it is a scam. item is 10 shorts for 31$ too good to be true. says delivered in mailbox. nothing was delivered. DONT BUY FROM FACEBOOK ADS. ITS A SCAM. YOU ARE WARNED

Reply from YUJIN CLOTHING
I also have the same complaint everybody else. I ordered some clothes and they were delivered to a different address who knows where supposedly. Thankfully I used my PayPal and was immediately refunded my money. A few days after getting my refund I got a package with no return address that had an item that I never ordered and believe it is this scam company that delivered it and it is called a brushing scam (Look it up) they do this and use your name to boost positive reviews I can't say it's them for sure but it is odd.

Reply from YUJIN CLOTHING
After 14 days my order was apparently delivered. Where to because I never received it. Reached out to the company via email and never got a response. Came here, read the reviews and immediately filed a dispute with PayPal. I took screenshots of some of these reviews and attached them to my dispute to further strengthen my case. My money was back in my account within 1 minute. About 10 minutes after filing the dispute, issue was resolved and my case was closed. That simple!!!! If you paid via PayPal, file a dispute ASAP.

Reply from YUJIN CLOTHING
Where is my order. Pay Pal paid you on Aug 21 2025 and I still have not received my order. My tracking on is ZYD2387223956YQ

Reply from YUJIN CLOTHING
I ordered a set of dresses ( five or six, I think) advertised on FB. They were advertised as being comfy yet professional with pockets. I believe they were between 25 to 30 bucks for the set.
They never arrived, but they got my money. Is there anywhere where one can file an official complaint? Maybe for some people that's not a lot of money, but it's the principle.

Reply from YUJIN CLOTHING
I haven’t received my package but they received my money. This is so sad that this company is just taking people money . I placed my order two months ago & still nothing.

Reply from YUJIN CLOTHING
If I could give negative numbers I would. No response, no updates and never received package. I emailed multiple times and still no update. Never again!

Reply from YUJIN CLOTHING
Waited for weeks for my order and finally told delivered yet there is no package delivered to me! Total Scam!!!

Reply from YUJIN CLOTHING
0 Stars . I never received package and it says delivered but still shows it in another state. No response from the company. Facebook should not allow this as well as our own government. Pay pal won't even open a complaint for me because I used credit??? I used a debit card. The company also made 3 different transactions with my card so it is hard to get a correct transaction #... Every time I see the ad on Facebook I let people know its a scam in the comments but they delete it within hours. Disgusting! Don't order from Facebook!

Reply from YUJIN CLOTHING
They said my package was delivered but not to me. Never get a response. No merchandise and no refund . A total scam. Never order anything with chinese supplier. I have filed an investigation through PayPal. I will either get my merchandise or I will get a refund. The United States needs to do something about these scammers. A bunch of foreign cowards that don’t have the balls to back up their sorry business. I would love to go face to face with one of their executives.

Reply from YUJIN CLOTHING
Horrible experience. I never received my order. They just said oh it was delivered check with your neighbor and the post office There was never any tracking number updates. It showed as never shipped. PayPal was wonderful and returned my money immediately. My question is what we can all do to address the issue of Facebook allowing these scammers to post these fake ads? They are just taking any ad for a profit with no responsibility.

Reply from YUJIN CLOTHING
Where is my order ?? I'm still waiting for long days meanwhile your company has been paid directly by my PayPal account !!!! Answer me !!!
My tracking number : KHY2280511327YQ

Reply from YUJIN CLOTHING
This is a facebook scam as verified with PayPal. Just open a case in the resolution center disputing the charge and they will reach out to the company (who does not respond) and refund your payment within 10 days.
DO NOT PURCHASE ANYTHING ON FACEBOOK !!!!!

Reply from YUJIN CLOTHING
!!!!!!!!!!SCAM ALERT!!!!!!!!!!!!!!!!!!!!!!!
This company is a total scam!!!! They advertise on TikTok. I ordered items from them and paid through my PayPal account. I did not receive a confirmation email. It doesn’t show on my TikTok orders. I also emailed them with no response.

Reply from YUJIN CLOTHING
I didn’t receive my jeans dispute the tracking saying it was delivered
Tracking number; JCY0707031582DH

Reply from YUJIN CLOTHING
I ORDER SUN CONSTRUCTION SHIRTS BACK IN JUNE ON THE 27TH I STILL HAVEN'T RECEIVED IT YET ..I checked on the tracking and shows DELIVERED like WHERE??? shows was delivered on the 14 of July but I didn't see any package 😡 da heck is going on i geuss I can't get my money back😤😡 THIS IS WHY I DONT TRUST FUCKEN FACEBOOK AD TOO MUCH BULLSHIT🤦♀️

Reply from YUJIN CLOTHING
They should allow us to rate 0 Stars. I paid $32.63 for a set of dresses. I never received any order confirmation, any order number, any shipping information . And guess what? The dresses never came . Do you think they refunded me? Absolutely not . I was told to check with my neighbors and my post office. This is by the absolute worst company I have ever had the displeasure of dealing with

Reply from YUJIN CLOTHING
they said they sent my order and it was delivered but the the tracking number was a fake. the post office has no record of it

Reply from YUJIN CLOTHING
I'm not sure why this site gets all the One Stars, i've ordered two Cat Tees and got both of them in reasonable amount of time back in Jan, 2024 and quality and print of the tees are spot on.

Reply from YUJIN CLOTHING
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