YUJIN CLOTHING Reviews 53

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Placed an order on 9/10/25 for long cardigans. I reached out to them on 9/13 and I did receive a response back on 9/22 in which they provided tracking info. Reached out again on 9/25 because the track... See more

Company replied

Rated 1 out of 5 stars

I also have the same complaint everybody else. I ordered some clothes and they were delivered to a different address who knows where supposedly. Thankfully I used my PayPal and was immediately refund... See more

Company replied

Rated 1 out of 5 stars

Horrible experience. I never received my order. They just said oh it was delivered check with your neighbor and the post office There was never any tracking number updates. It showed as never ship... See more

Company replied

Rated 1 out of 5 stars

I ORDER SUN CONSTRUCTION SHIRTS BACK IN JUNE ON THE 27TH I STILL HAVEN'T RECEIVED IT YET ..I checked on the tracking and shows DELIVERED like WHERE??? shows was delivered on the 14 of July but I didn'... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Yūjin Clothing is a Japanese Anime Streetwear Clothing Brand, created for fans by fans. The perfect mix between Streetwear and Anime Culture. Shop now!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

53 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

May 23 I ordered 2 dress package sets…

May 23 I ordered 2 dress package sets from Facebook. The status on Paypal says shipped but the tracking number brings up nothing.

May 23, 2025
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After reviewing your message, we cannot find any order, payment, or shipment associated with the situation described. We do not sell dress package sets, and the experience mentioned does not appear to relate to our business. This review may have been intended for a different company advertising on Facebook. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

ZERO stars

Zero stars. This company is 100% a scam. I ordered a dress bundle that was advertised on Facebook. Everything through the checkout process looked legit, but I still paid through Paypal just to be sure. I'm glad I did. The Paypal receipt I received immediately after buying had a tracking number on it (no company ships that fast), and I never received an actual order confirmation from the company at all. I waited ten days and looked it up - most China post tracking sites said the number was INVALID, except for one that said it was delivered. This is also a fake site where they try to put the onus on you to track it down with the courier. Total scam. If you ever buy from an unknown company online, be sure to use Paypal! I've demanded a refund, if I don't get it then I'm filing a dispute. Shame on these "companies".

June 9, 2025
Unprompted review
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Reply from YUJIN CLOTHING

Hello, thank you for sharing your experience. After carefully reviewing your comment, we cannot find any order, payment, or shipment associated with the situation described. We do not sell dress bundles, and the experience outlined does not appear to relate to our business or operations. This review may have been intended for a different company advertising on Facebook. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

On May 20

On May 20, 2025 I ordered a “bundle”, I received the tracking number on May 20th “waiting for information from carrier”
It’s now June 6, 2025 and it’s still “waiting for information from carrier”. I guess when it’s too good to be true, it usually is.
Send me the bundle or refund my money!

May 20, 2025
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After carefully reviewing your message, we cannot find any order, payment, or shipment associated with the situation described. We do not sell bundles of this type, and the experience mentioned does not appear to relate to our business. This review may have been intended for a different company advertising on Facebook. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

Fraud!

I ordered from this company twice now. I feel like an idiot. I never received the fist order and when I ordered the second item, I didn't realize it was the same company. Got me for almost 100.00. Don't waste your time and money. If you email them, you get a bogus tracking number but you never receive the item.

April 6, 2025
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After carefully reviewing your message, we cannot find any orders, payments, or shipments associated with the situation described. The claims mentioned do not match our records or business operations. This review may have been intended for a different company. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

Scammers

I placed an order, never received tracking. This company is not real! No order will be shipped. DONT DO IT!

March 23, 2025
Unprompted review
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Reply from YUJIN CLOTHING

Hello, thank you for your comment. After reviewing your message, we cannot find any order or communication associated with the situation described. The experience mentioned does not appear to relate to our business. This review may have been intended for a different company. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

I ordered the spandex jeans order no

I ordered the spandex jeans order no. 1UK75096NH512645S
on January 3rd of 2025 for 24.97. I still have not received my order. I trusted your company when ordering from you, just as you trusted me to make good on my payment. Please send my order. Carol

January 3, 2025
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello Carol, thank you for your message. We have carefully reviewed our records and cannot find any order, payment, or shipment associated with the details provided. We do not sell spandex jeans, and the order number mentioned does not match our order system. The situation described does not appear to relate to our business. We kindly recommend verifying the merchant details on your payment receipt and reposting your review on the correct company page. Thank you for your understanding.

Rated 1 out of 5 stars

I got scammed

I believe I got scammed. No tracking number. DO NOT TRUST THE ADVERTISEMENT !

February 20, 2025
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After reviewing your message, we cannot find any order or communication associated with the situation described. The experience mentioned does not appear to relate to our business. This review may have been intended for a different company. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

Never received the package yet

Never received the package yet. This is scam , this website is scam.

January 24, 2025
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After reviewing your message, we cannot find any order or shipment associated with the situation described. The experience mentioned does not appear to relate to our business. This review may have been intended for a different company. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

I submitted an order in December

I submitted an order in December. Never received the order. Right now I am furious because I think I've been scammed

December 12, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After reviewing your message, we cannot find any order or transaction associated with the situation described. The experience mentioned does not appear to relate to our business. This review may have been intended for a different company. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 1 out of 5 stars

Ordered items for Christmas

Ordered items for Christmas. Did not receive. Going to dispute with PayPal. No order number. No tracking number.

December 16, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After reviewing your message, we cannot find any order, payment, or shipment associated with the situation described. The experience mentioned does not appear to relate to our business. This review may have been intended for a different company. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 2 out of 5 stars

Never received my item

Never received my item. Cozy blankets.

December 18, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hello, thank you for your comment. After reviewing your message, we cannot find any order or shipment associated with the situation described. We do not sell blankets, and the experience mentioned does not appear to relate to our business. This review may have been intended for a different company. We kindly recommend verifying the correct business page and reposting your review there. Thank you for your understanding.

Rated 5 out of 5 stars

Great customer service

I accidentally ordered the wrong size and it was easily fixed when I asked if they could do so.

November 26, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hi Michel! Thanks for the support! Appreciate it for taking your time! Means a lot! Have a great week ahead!
Best regards,
Matt

Rated 1 out of 5 stars

This is a scam company

This is a scam company, you pay, they don't deliver, they keep the US$10 and you loose... imagine how many $10 s they keep and they can make $1000's a week if 100 people place an order. Avoid like the plague.

November 21, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hi,

A lot of people are ordering from another store and flagging us by mistake. Can you please let us know the website where you ordered, the products, and the order number so we can confirm this with you?

Best regards,
Matt

Rated 1 out of 5 stars

Scam

Scam! Never received and they don’t respond to emails. DON’T ORDER FROM THIS WEBSITE!

October 12, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hi, we don't have any orders with your information. Are you sure you purchased from our site www.yujinclothing.com? We have seen this same scenario with orders from other sites that are not ours.

Rated 5 out of 5 stars

Fast , responsive, and high quality

Super impressed with the quality and the response time from custome support. Ordered a few times and always had a great experience. I Think some reviews here might be misleading, it´s been nothing but positive for me.

October 30, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Thanks for taking the time!

Rated 1 out of 5 stars

Do not trust - items not recived and only partial refund offered

You dont get a confirmation email of your order. I contacted them 1 month aster order as not received. They requested I contact my local post office and check with neighbours as delivery was made on a Saturday evening (19/10). I told them that UK post office does not deliver on Sat evening and I have a video door bell and there was no attempt at delivery on this day. They offered me a partial refund and exluded 11.99 postage that I did not pay! It was free postage over £25!
Luckily I paid via PayPal so I was covered.

October 25, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hi,

A lot of people are ordering from another store and flagging us by mistake. Can you please let us know the website where you ordered, the products, and the order number so we can confirm this with you?

Best regards,
Matt

Rated 1 out of 5 stars

Company is scam!

Company is scam!! Don't even get an confirmation email to say what been ordered or anything just take your money!! I'm reporting it the bank

October 19, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hi,

Can you please send us your order # so we can watch closely for your case?

Best regards,
Matt

Rated 1 out of 5 stars

Ordered clothing never recieved.

Ordered clothing. Never got a confirmation. Emailed about getting my confirmation 3 times. Finally got a response that itbwas delivered and of course, it was not. They blamed it on thier logistics company (China Post)They then offered me a partial refund with me still paying shipping costs.
SCAM. I dont believe that it was ever shipped. I think this is their scam. They get to keep shipiing money when they have never even shipped anything out.

September 3, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hi,

If the order is not marked as delivered we never keep the money from that order, we will either refund the customer or reship the item as express shipping. If you are still facing this issue, please get in touch with us at support@yujinclothing.com

Best regards,
Matt

Rated 1 out of 5 stars

Buyer beware!

Ordered from this company but never received anything. On contacting them , they originally claimed that my items were on the way, they then claimed that they had been delivered. I pointed out that according to my cctv no delivery had been attempted and then there response was that there had been a logistics error. They have offered a partial refund but are expecting me to pay £6.99 postage fee. I Don believe that my it were posted! Buyer beware!

September 4, 2024
Unprompted review
YUJIN CLOTHING logo

Reply from YUJIN CLOTHING

Hi,

If the order is not marked as delivered we never keep the money from that order, we will either refund the customer or reship the item as express shipping. If you are still facing this issue, please get in touch with us at support@yujinclothing.com

Best regards,
Matt

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