Placed an order on 9/10/25 for long cardigans. I reached out to them on 9/13 and I did receive a response back on 9/22 in which they provided tracking info. Reached out again on 9/25 because the track... See more
Company replied
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I also have the same complaint everybody else. I ordered some clothes and they were delivered to a different address who knows where supposedly. Thankfully I used my PayPal and was immediately refund... See more
Company replied
Horrible experience. I never received my order. They just said oh it was delivered check with your neighbor and the post office There was never any tracking number updates. It showed as never ship... See more
Company replied
I ORDER SUN CONSTRUCTION SHIRTS BACK IN JUNE ON THE 27TH I STILL HAVEN'T RECEIVED IT YET ..I checked on the tracking and shows DELIVERED like WHERE??? shows was delivered on the 14 of July but I didn'... See more
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Company details
Written by the company
Yūjin Clothing is a Japanese Anime Streetwear Clothing Brand, created for fans by fans. The perfect mix between Streetwear and Anime Culture. Shop now!
Contact info
United States
- info@yujinclothing.com
- yujinclothing.com
1.5
Bad
53 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I ordered 3 dresses about 2 months ago…
I ordered 3 dresses about 2 months ago and still not received them what can I do about this
July 3, 2024
Unprompted review
Reply from YUJIN CLOTHING
Hi,
We don't sell dresses, we have seen different customers ordering from HK YUJIN CO, thinking that's our company. It is not. Please double-check where you ordered your items, our website is www.yujinclothing.com
If you have any questions, please let us know,
Best regards,
Matt
Poor Quality, Incompetent Customer Service
The quality of their clothing is really poor, espeically considering the price. They charge on average £30 for one T-shirt, which will have a print of pretty average quality, on very thin, cheap, material. They will also draw out the process for getting refund as long as is physically possible. I have requested one 6 times (for one item!) in consecutive emails - im still waiting to hear whether I will get a refund or if they are processing it. My first 2 requests were "missed" and they just sent the same item to me again, after I have returned the original (stained) item and after I specifically asked them NOT to send a replacement. They have actively avoided answering direct questions and purposefully fob you off with none responses or treat your 6th email as though its the first time they have heard about you or your issue. I can only recommend them if you want to waste your time and your money. Avoid.
April 4, 2024
Unprompted review
Reply from YUJIN CLOTHING
Hi Tom,
How are you doing? Hope you are doing great! I have seen your case and it looks like it was not the experience you expected. Please know that most of the time when we receive claims of items that are not perfect, with stains or damaged, we ship a new item asap as express shipping, as a general rule so our customers can have their items back. We feel sorry this was not the experience you expected and your feedback helped us improve. If you still want us to watch for this case please send us an email to support@yujinclothing.com and we will watch this closely.
Best regards,
Matt
Placed an order for 6 pack pair of…
Placed an order for 6 pack pair of pants 12/7/23. Never received anything. Tried email 3 times no response. Pretty sad 😞
They got my money tho 🤑
Won't do that again
December 7, 2023
Unprompted review
Reply from YUJIN CLOTHING
Hi,
How are you doing? Hope you are doing great! Can you please email us at support@yujinclothing.com because that's not how we proceed, so we can look at your case and find the best resolution, you either get the items or your money back, we never do the opposite. Looking forward to hearing from you,
Have a great week!
Best regards,
Matt
Great products and customer service didnt let me down.
I ordered two awesome Tshirts online but chose the wrong size.. it is always a bit difficult ordering online, and it was a bit frustrating because they came from different delivery centres but the customer service really did look after me and follow through on organising different sizes in the end. It is a teeny bit expensive ordering in $AUD, but in the end I am really satisfied because the designs and also quality is really great. Just make sure you think carefully on the sizing. I am 6'2" and 87kgs, Large was the right pick.
November 16, 2023
Unprompted review
Reply from YUJIN CLOTHING
Hey! How are you doing? Hope you are doing great! Thanks for that amazing review and for showing love to us. Really means a lot. Hope to see you around soon!
Have an amazing week!
Best regards,
Matt
Really cool designs, great customer service!
Pretty great quality clothing! perfect gifts for birthdays!
I've only had 1 bad experience, which was i got a shirt with bad sewing. like the sewing lines weren't in the correct spots, but it was still good quality. I asked for my money back or a new shirt, and they actually gave me the same shirt back for free! pretty poggers!
February 20, 2022
Unprompted review
Reply from YUJIN CLOTHING
Hi!
How are you doing? Hope you are doing great! Thanks for that amazing review and for showing love to us. Really means a lot. So happy you had an amazing experience with us, appreciate taking the time to leave a review :)
Hope to see you around soon!
Have an amazing week!
Best regards,
Matt
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