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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, most reviewers were somewhat happy with their experience overall. Many customers express significant dissatisfaction with the company's subscription practices, particularly regarding automatic renewals without prior notification. People report being charged for annual subscriptions they no longer use or had forgotten about, often immediately after a free trial, with no reminder emails before the charge. Consumers also find the app itself to be very basic and not worth the cost, especially when compared to other available options. The majority of people were dissatisfied with the customer service, describing it as unhelpful, inflexible, and unresponsive to refund requests, even when the app was barely used or the charge was noticed immediately. However, some customers also noted positive experiences with customer service, highlighting prompt responses and effective issue resolution in certain cases.

What people talk about most

Subscription

People report negative experiences with subscription, primarily due to unexpected auto-renewals and a lack of... See more

Application

Clients share negative opinions on the app, with many expressing dissatisfaction and feeling misled due to... See more

Customer service

Users describe negative interactions with customer service, often citing unhelpful and unsympathetic... See more

Payment

Consumers express significant dissatisfaction with the payment process, particularly concerning unexpected... See more

Refund

Reviewers express widespread dissatisfaction regarding refunds, citing that the company is inflexible and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very basic programmes and very basic apps. Just get one session with a PT with the price you pay who will be more helpful for workouts.

Rated 2 out of 5 stars

Very basic app with very basic content. Could definitely get more out of one PT session for the amount you pay for this app. Subscribed via their website as I had a discount, not knowing the o... See more

Rated 1 out of 5 stars

Very annoyed I subscribed in 2025, stopped using it in July 2025. I deleted my account on the app, but because I had originally set my account up on the Website, they have charged me an auto r... See more

Rated 1 out of 5 stars

This is insane, the year is 2025 and this company will take money out of your account without any notifications prior to the renewal. Imagine having a yearly subscription you forgot about and t... See more


Company details

  1. Fitness and Nutrition Service

Written by the company


Contact info

2.9

Average

TrustScore 3 out of 5

672 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Very satisfied!

I ordered a bottle from latest launch. Package arrives within one week to Poland! Quick delivery, product as expected! This was my first order from evolve you.

April 26, 2024
EvolveYou logo

Reply from EvolveYou

We're so pleased you received your order quickly! We hope you like it 🤩

Rated 5 out of 5 stars

Best training app!

Best training app!!
Would just love some callisthenics and yoga 🥰

April 25, 2024
EvolveYou logo

Reply from EvolveYou

Hey Adina, thanks for the feedback! Our trainer Saman has a calisthenics program called 'Focus Calisthenics' in the app you can check out 💪✨

Rated 5 out of 5 stars

Easy to manage

I like the fact you can choose different types of program and you only need to show up and follow it!

April 25, 2024
EvolveYou logo

Reply from EvolveYou

Thanks for the review! Keep smashing it 🙌

Rated 5 out of 5 stars

Being my best version

This app helped me how to know what to do at the gym, to have a weekly schedule that provides me a daily workout to improve all my body and helps me to construct my best version. Find a balance between lower body, upper body, core, and cardio was one of my biggest issues, and since I have the evolve you app this problem disappeared. Even with nutrition the app gives you lots of options and you can choose your diet (vegetarian, pescatarian…) is really a good way to start your journey at the gym, but even for advanced training and fitness 👌🏼

April 24, 2024
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Reply from EvolveYou

Hey Cristiana, thank you for your review! We're so happy to hear how the app has helped you with your fitness journey! Keep up the hard work 💪💙

Rated 1 out of 5 stars

I ordered the new Evolve you water…

I ordered the new Evolve you water bottle.I got 2 water bottles in lavender and beige colors. It was very disappointing I didn’t like the material they used specially the cups. They are plastic and not strong. I wanted to return them as soon as I gotten package but it turned out that they don’t accept returns. So if you want to buy good water bottle, Evolve you water bottles are not great. Do not do the mistake I did!!!

May 5, 2024
Unprompted review
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Reply from EvolveYou

Hi Khulan, thanks for your review. The Gym Girl Flasks are 100% stainless steel and the lids are 100% Polypropylene both of which are strong and durable. Returns for these items are not possible for hygiene purposes. 
https://community.evolveyou.app/hc/en-gb/articles/7923045587474-Which-items-can-be-returned

Rated 5 out of 5 stars

Easy to order!

It was easy and fast to order and I can follow the tracking and shipping info which is great too.

April 26, 2024
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Reply from EvolveYou

Thanks for your review Maya! We're so pleased you had a great experience 😊

Rated 5 out of 5 stars

It is the best app ever

It is the best app ever, it makes my workout routine so organized and so helpful.

April 26, 2024
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Reply from EvolveYou

Amazing to hear you're loving the app and finding the structure helpful! Keep smashing it! 👏

Rated 3 out of 5 stars

Great Workouts but...

Great Workouts! However the App is laging often and the recipes are not convinient, and I would be happier if there would be a Programm for athletes who are doing a Sport on the side so they/we can build up strength/mobility/speed/stability

April 26, 2024
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Reply from EvolveYou

Thanks for your feedback Marija, it's great to hear you're enjoying the workouts! We're working on some improvements, please email us at community@evolveyou.app so we can look into this for you.

Rated 5 out of 5 stars

Easy to use, motivates me even more!

Love this app! Very easy to use and motivates to workout just for your health and wellbeing, it’s a lifestyle!
Before that I thought I want to be skinny and sculpt but now I feel like it’s not about that.

April 26, 2024
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Reply from EvolveYou

Thanks for your review Annete! It's amazing to hear the app is keeping you motivated through your health & wellbeing journey!

Rated 5 out of 5 stars

Wonderful team and support as always

Wonderful team and support as always. The easiest way to purchase anything. Love the app, the website the merchandise 💙💙💙

April 26, 2024
EvolveYou logo

Reply from EvolveYou

Thanks for your review! We’re so pleased you've had a great experience throughout, we hope you love your items! 🙌

Rated 5 out of 5 stars

Arrived v quickly

Arrived v quickly and in good condition

April 25, 2024
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Reply from EvolveYou

Amazing to hear you’re so pleased with the quality of your items! 🤩

Rated 5 out of 5 stars

Fast delivery

April 25, 2024
EvolveYou logo

Reply from EvolveYou

Thanks for sharing your feedback! We’re glad your order arrived with you so promptly! 🤩

Rated 3 out of 5 stars

15 days to receive the order

The order was received 15 days after the purchase. It was supposed to be a FREE t-shirt after achieving 100 workouts with the EvolveYou app. I had to pay extra to the customs when getting the package, which didn't happen with this shop before. Unpleasant surprise.

April 10, 2024
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Reply from EvolveYou

Thank you for your review, and congratulations on reaching the Century Club! Please drop us a message so we can look into this for you.

Rated 5 out of 5 stars

Fun experience

Easy to follow workouts. Challenging workouts which make me work hard and look forward to each session. Well-rounded. Highly recommend this app.

April 10, 2024
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Reply from EvolveYou

Hi Jennifer, thank you for your review. We're so glad to hear you are loving the app and you look forward to each session. Keep smashing it!

Rated 4 out of 5 stars

Easy to use and lots of programs

Been using the app since they made it and it’s great! The only thing is that some of Krissys exercise descriptions are not completely correct and out dated.

April 8, 2024
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Reply from EvolveYou

Hi! Thank you for your review, it's great to hear that you have found the app easy to use! We have some great updates coming to app that we're sure you'll love!

Rated 5 out of 5 stars

Solved my problem quickly

Customer service was quick to solve my problems made my experience easy without any aggravation!

April 8, 2024
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Reply from EvolveYou

Hi Tina, thank you for your review! Glad to see that your issues were resolved 😊️

Rated 5 out of 5 stars

As a 47 year old

As a 47 year old, mother of 2 college kids, I had let myself go. I have finally arrived at the time in my life when it’s time to put me first. I was struggling to gain control of my weight and was afraid of the gym until I found this app. I can’t thank EvolveYou enough for getting me back on track. When I walk in the gym, I know exactly what I’m going to do and EvolveYou has my workout ready for me. Since August 2023, I have dropped 10-12 pounds and lost inches in all areas of my body. I went from size 10 jeans to size 4-6. I couldn’t be happier.

April 6, 2024
EvolveYou logo

Reply from EvolveYou

Hi Jaime, thank you for taking the time for this review and sharing your journey so far! It's amazing to read and you should be so proud of yourself and how far you've come! Keep smashing it, we'll continue to be here to support you and cheer you on!

Rated 5 out of 5 stars

A gym must have

I’ve been seeing progress and stay consistent in the gym for 5 years now! Cannot recommend enough

April 4, 2024
EvolveYou logo

Reply from EvolveYou

Hi! Thank you for your review. You should be so proud of yourself for staying consistent and your progress so far, keep smashing it!

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