My wife and, I mr and Mrs Nelson,we realised this e- vouchers from the very first day we received for kids. We also realise the benefits they give us as parents. Especially this time of th... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
This shopping voucher came at the right time due to the rising prices in our supermarkets. It was a great help to this 80 year old ,disabled pensioner, now living alone in a council sheltered accom.... See more
Company replied
I would happily and most deservedly award 10 stars! The service provided by the team at e vouchers is outstanding. The courtesy and understanding is truly lovely. It is so reassutong to know that when... See more
Company replied
Great experience, very helpful service! I felt like Maria D. from Evouchers Support went above and beyond what most people would do. She was friendly, knowledgeable, and made the whole process muI rea... See more
Company replied
Company details
Written by the company
Evouchers is an easy-to-use payment platform designed to streamline the distribution of funding through vouchers. We proudly support local authorities, housing associations, schools, and charities in ensuring that funds reach those who need it most, quickly and efficiently. We focus on providing a secure and reliable system to deliver vouchers. However, we do not determine eligibility for these vouchers. Eligibility criteria are set by the issuing organisation. If you have questions regarding your eligibility for support, we recommend reaching out to your Local Authority or Citizens Advice Bureau. If you have any issues accessing your voucher please contact our customer support team at www.evouchers.com. Please note that during busy periods our response time can take up to seven days.
Contact info
Furlong House, 2 Kings Court, Newmarket , CB8 7SG, Suffolk, United Kingdom
- 01638 438095
- https://www.evouchers.com/support-request/
- evouchers.com
4.4
Excellent
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The team has consistently replied to…
The team has always replied to inquiries even on weekend, which means they really care and they are there for those who need support
December 15, 2025
Unprompted review
Reply from Evouchers
Good Morning,
We truly appreciate your review. It’s great to know our service has been helpful, and we’ll make sure to share your comments with the team.
Kind regards,
The Evouchers Team
5 star review say's everything
5 star review say's everything. Truly great support
January 8, 2026
Unprompted review
Reply from Evouchers
Good Morning,
That’s wonderful to hear, thank you for taking the time to leave us a review!
Kind regards,
The Evouchers Team
easy to use and good variety of shops
easy to use and good variety of shops
January 8, 2026
Unprompted review
Reply from Evouchers
Hi Stephen,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Mr Nice,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
We were very pleased to receive the voucher; it gave us the financial freedom to buy what we wanted.
The supermarket we use has some good choices and value for money.
January 8, 2026
Unprompted review
Reply from Evouchers
Hi Indriana,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
Very appreciated help and support thank…
Very appreciated help and support thank you so much
January 8, 2026
Unprompted review
Reply from Evouchers
Hi Sheena,
Thank you for your review, we’re delighted you had a great experience!
Kind regards,
The Evouchers Team
Very easy to use
December 29, 2025
Unprompted review
Reply from Evouchers
Hi Beverley,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
It help me paying for my groceries
It help me paying for my groceries
January 8, 2026
Unprompted review
Reply from Evouchers
Hi Flora,
That’s wonderful to hear, thank you for taking the time to leave us a review.
Kind regards,
The Evouchers Team
These were essential in my ability to…
These were essential in my ability to get power. Easy to use too.
December 18, 2025
Unprompted review
Reply from Evouchers
Hi Kevin,
So pleased to hear this, thanks for taking the time to share.
Kind regards,
The Evouchers Team
The voucher was easy to use
The voucher was easy to use. No problem at all.
January 8, 2026
Unprompted review
Reply from Evouchers
Hi Ewelinka,
We’re pleased to know you found the process quick and easy. Thanks so much for your review!
Kind regards,
The Evouchers Team
I was struggling a bit to retrieve the…
I was struggling a bit to retrieve the voucher.
January 8, 2026
Unprompted review
Reply from Evouchers
Good Afternoon,
Thank you for taking the time to leave us a review!
We’d be happy to resolve any issues you may be having. Please contact our customer service support team so we can look into this for you. https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
Excellent Evoucher customer service
Great customer service via email, helpful if you get problems trying to obtain your evoucher.
December 20, 2025
Unprompted review
Reply from Evouchers
Hi Rose,
We truly appreciate your review. It’s great to know our service has been helpful, and we’ll make sure to share your comments with the team.
Kind regards,
The Evouchers Team
Life saver
Life saver, great experience, fast action and professional lovely people.
December 12, 2025
Unprompted review
Reply from Evouchers
Hi Kerry,
We truly appreciate your review. It’s great to know our service has been helpful, and we’ll make sure to share your comments with the team.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Denise,
Making things simple and efficient is really important to us - so we’re thrilled to hear that’s been your experience. Thank you!
Kind regards,
The Evouchers Team
Dear Active Prospects,
Dear Active Prospects,
I wanted to take a moment to express my gratitude for the Christmas voucher. It was a lovely gesture, I appreciate the thought.
Thank you for your kindness and generosity.
Best regards,
Emeka
December 16, 2025
Unprompted review
Reply from Evouchers
Hi Emeka,
Thank you so much for your kind review. We’re grateful for your feedback and pleased we could help. We really appreciate you taking the time to share your thoughts!
Kind regards,
The Evouchers Team
Would be far easier printed by schools…
Would be far easier printed by schools this is not ideal for anyone with TBI or serious cognitive issues the vouchers are hugely helpful but not without help and sometimes even on a phone the shops cant read the code ?Not a critiscism observation everything online is impossible for people that need it most ..
December 11, 2025
Unprompted review
Reply from Evouchers
Hi Ella,
Thank you for sharing your observations.
We completely understand the challenges you’ve highlighted, and we really appreciate your feedback.
For those who find it difficult to use vouchers digitally, schools or support staff can often print them out, which can make things much easier.
We’re always looking for ways to make our vouchers more accessible, and your input helps us improve.
Kind regards,
The Evouchers Team
Hi it was very good and helpful in…
Hi it was very good and helpful in right time to get in it and spending for the kids and family we really appreciate it and thanks to everybody with my best regard.
January 8, 2026
Unprompted review
Reply from Evouchers
Hi Hassan,
Hearing that you’ve had a positive experience really makes our day. Thank you for taking the time to share your feedback.
Kind regards,
The Evouchers Team
Reply from Evouchers
Hi Stacee,
Your feedback made our day, thanks so much!
Kind regards,
The Evouchers Team
Very helpful in setting us up for…
Very helpful in setting us up for vouchers.
December 17, 2025
Unprompted review
Reply from Evouchers
Hi Rachel,
Thank you for your review, we’re delighted you had a great experience!
Kind regards,
The Evouchers Team
Too difficult to use
When I’m queuing and try to get the vouchers up I’m constantly asked to prove I’m not a robot by clicking bikes and bridges etc…. It’s never ending so I just end up paying for the shopping.
December 23, 2025
Unprompted review
Reply from Evouchers
Good Morning,
We’d be happy to resolve any issues you may be having. Please contact our customer service support team so we can look into this for you. https://www.evouchers.com/support-request/
Kind regards,
The Evouchers Team
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